Top Atlassian Alternatives

Here are the best alternatives to Atlassian. Explore top Atlassian competitors offering similar features, benefits, and functionality. Choose the one that meets your needs, whether you want better pricing, advanced features, or enhanced customization. Use this comparison to discover tools that compete with Atlassian and may better align with your needs.

Atlassian
ServiceNow
Jira Service Management
Price - Starting from
Standard
$75
/mo
$7.5/user in a team of 10
Price - Starting from
IT Service Management
$100
/mo
Price - Starting from
Free
$0
/user
/month
Expert Pros
Flexible and tailored to meet a particular organization’s needs.
Easily creates, assigns and monitors tasks easily.
High control and wide choice of features.
Full-featured easy-to-use platform.
Expert Pros
Market leader with ~40% ITSM market share
Advanced automation and AI-driven workflows
Scales with enterprise growth
Strong analytics and reporting
Expert Pros
Covers the full IT service lifecycle: requests, incidents, changes, assets, and more
Clean, customizable queues and request portals
Powerful automation and AI features to speed up ticket handling
Strong collaboration tools with Jira Software and Confluence integration
Expert Cons
Slow UI.
Absence of ready-made templates to ease rolling out products for production.
Pricing is rather expensive.
Expert Cons
Expensive compared to other ITSM software
Steep learning curve for IT admins
Complex customization requires skilled developers
Can be too much for SMBs with smaller IT teams
Expert Cons
Automation rules can have a learning curve for new users
Mobile app is functional but lacks full desktop capabilities
No phone or live chat support; ticket-based only

Atlassian ITSM Alternatives

  • Has Multi-Currency Support
  • Has Automated Reminders & Notifications
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Lower overall expert rating
  • Lacks Audit Trail and Compliance Support
ServiceNow
4.2
  • Has Multi-Currency Support
  • Has Automated Reminders & Notifications
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Lower overall expert rating
  • Lacks Audit Trail and Compliance Support
4.2
  • Has Automated Reminders & Notifications
  • Has Advanced Security
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Lower overall expert rating
  • Lacks Multi-Currency Support
Jira Service Management
4.2
  • Has Automated Reminders & Notifications
  • Has Advanced Security
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Lower overall expert rating
  • Lacks Multi-Currency Support
4.2
  • More user friendly
  • Has Multi-Currency Support
  • Has Automated Reminders & Notifications
  • Has Tax Compliance
  • Worse help and support
  • Lacks Risk Intelligence
  • Lacks Two-Way Notifications
Freshservice
4.5
  • More user friendly
  • Has Multi-Currency Support
  • Has Automated Reminders & Notifications
  • Has Tax Compliance
  • Worse help and support
  • Lacks Risk Intelligence
  • Lacks Two-Way Notifications
4.5
  • Higher overall expert rating
  • Has Automated Reminders & Notifications
  • Has Advanced Security
  • Has Audit Trail and Compliance Support
  • Lacks Multi-Currency Support
  • Lacks Tax Compliance
  • Lacks Purchase Order Tracking
NinjaOne
4.6
  • Higher overall expert rating
  • Has Automated Reminders & Notifications
  • Has Advanced Security
  • Has Audit Trail and Compliance Support
  • Lacks Multi-Currency Support
  • Lacks Tax Compliance
  • Lacks Purchase Order Tracking
4.6
  • Better help and support
  • Higher overall expert rating
  • Has Multi-Currency Support
  • Has Automated Reminders & Notifications
  • Higher prices
  • Lacks Audit Trail and Compliance Support
  • Lacks Single-Pane Agent View
Atera
4.8
  • Better help and support
  • Higher overall expert rating
  • Has Multi-Currency Support
  • Has Automated Reminders & Notifications
  • Higher prices
  • Lacks Audit Trail and Compliance Support
  • Lacks Single-Pane Agent View
4.8
  • Has Multi-Currency Support
  • Has Automated Reminders & Notifications
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Lower overall expert rating
  • Lacks Single-Pane Agent View
SolarWinds
3.9
  • Has Multi-Currency Support
  • Has Automated Reminders & Notifications
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Lower overall expert rating
  • Lacks Single-Pane Agent View
3.9