Global Payments Review 2025
Global Payments POS Plans & Pricing
Global Payments Comparison
Expert Review
Pros
Cons
Global Payments POS's Offerings
When it comes to plans and pricing, GlobalPayment doesn’t disclose any information, but rather takes several factors into consideration before providing the best solution for each customer.
This shows the brand’s dedication to providing their customers only with services and products they need at a specific time, while keeping options open to follow growth and scaling.
Some of the aspects that are used to determine pricing include transaction type and volume, transaction value, type of industry, card types, required hardware and software, and a few more.
By evaluating each customer’s needs, GlobalPayments is able to custom-tailor a plan that will be the most cost-effective. This way, customers won’t overpay for services they don’t need or rarely use. As soon as there are signs that a customer is about to grow out of the current plan, the GlobalPayments sales team will recommend specific upgrades that are necessary to follow the company’s growth.
What GlobalPayments did share with potential customers is that any business can get started with $0, and there are no subscription, hardware, or shipping fees. This means that the cost of using the GlobalPayments services depends on how well your business is doing.
Customer Support
One of the biggest advantages is the amazing customer support. Unlike many other companies that offer similar services, GlobalPayments is among the few that provide human assistance at any given moment.
There are several ways to reach customer support – via chat, email, text, or phone call. Phone support is the fastest way of getting support for any type of issue. By calling 800-367-2638 from the US, you can get in touch with the support team 24/7. In case there are too many calls at one moment, you can also request a callback, and one of the customer support agents will give you a call as soon as possible.
When it comes to additional resources, customers can find an abundance of useful information in the form of articles, blogs, or FAQs. These articles aren’t focused on the GlobalPayment products only, but cover a much wider range of topics that can be useful for business owners or management.
Features & Functionality
General Features
GlobalPayments offers a wide array of features and functionalities, with the most notable ones being:
- POS solutions
- Online and mobile payment gateways
- Global capabilities
- Automated business management services
- A variety of POS systems
Depending on the industry they’re in, customers can choose between kiosk, countertop, or handheld POS hardware. It’s possible to get a combination as well if your business requires more than one POS terminal. This way, every GlobalPayments user will be able to provide the best experience for their customers.
Using GlobalPayment’s POS hardware allows businesses to be far more efficient and provide an unmatched customer experience. This is all possible due to the tailored hands-on approach that’s specific to GlobalPayments.
For businesses that offer more than point-of-sale services, there are also online and mobile payment gateways that allow e-commerce integration. This shows impressive versatility and allows brands to offer their products and services on the global market. With things evolving quickly, companies need to take this into consideration when choosing their business partners.
Running a business doesn’t mean just opening a shop and selling products or services to the first person who comes in. It involves a variety of reports that give management insight into the best-performing products and employees that can further enhance business efficiency.
GlobalPayment systems include automatic report generation on the best-performing items, as well as real-time inventory management.
All these features make GlobalPayments a great asset for businesses such as restaurants, food trucks, fast food joints, retail stores, bars, and many more. It provides automation for certain processes that are essential for running a successful business, reducing the time it takes to get reports that are important for making informed business decisions.
Ease Of Use:
The great thing about GlobalPayments is the fact that it’s easy to learn and use, no matter how complex your business might be.
Signing up might take some time only because this company has a hands-on approach for every customer. Each business that’s interested in using GlobalPayment hardware and software is carefully assessed, after which the client gets the best offer and a quick onboarding.
Whether you’re in the retail or restaurant industry, you’ll quickly get used to the new POS system, and you’ll quickly be up and running far more efficiently.
Because the GlobalPayments software automates reporting, inventory management and employee scheduling, users have the ability to focus on running their business and doing what they know best instead of spending hours each day doing things that don’t improve the revenue or profit.
Verdict:
When it comes to GlobalPayments, it includes a wide variety of features and functionalities, making it a great choice for a variety of businesses in different industries.
Their POS systems offer great versatility and they’re an asset to any type of business, whether it’s a coffee shop, restaurant, or retail. There are also options for ecommerce businesses where international payments are a regular part of the business.
Even though there are many features available, the system is easy to get used to, and the onboarding process doesn’t take more than a few days which allows businesses to easily switch or start using the GlobalPayments system without it affecting the business.
The only issue is that there are no specific plans or pricing, however, the sales team has a hands-on approach, creating custom plans for each brand that decides to use their services.
Once the sales team creates an offer, potential users have access to information about all the prices and fees, allowing them to make an informed decision.
One of the biggest strengths is the support system which is available 24/7. Unlike many other customer support systems, GlobalPayments has human-support available at any time of day, which gives their users confidence in resolving any potential issues quickly.
With all that said, GlobalPayments is worth taking into consideration, especially because of the variety of features, as well as the impressive customer support system.
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