HubSpot Review 2025
HubSpot Project Management Plans & Pricing
HubSpot Comparison
Expert Review
Pros
Cons
HubSpot Project Management's Offerings
As I mentioned previously, the project management software is part of the marketing hub that Hubspot offers. There are three core pricing plans, which are divided based on the features available and usage limits.
HubSpot pricing isn’t an apples-to-apples comparison to most project management tools. Instead of per-seat pricing, it goes with pricing based on contacts. Keep that in mind when comparing it to other platforms.
Hubspot fees are as such:
Free Plan
- Basic project management tools
- Task creation and tracking
- Integration with HubSpot CRM
Starter Plan ($15/month/seat)
- When billed annually
- Advanced project templates
- Improved task collaboration tools
- Email support
Professional Plan ($720/month/additional seats start at $50/mo)
- When billed annually
- Customizable workflows
- Time tracking and reporting dashboards
- Automation features for repetitive tasks
Enterprise Plan ($2,000/month/additional seats start at $75/mo)
- Full cross-team visibility and collaboration tools
- Custom reporting and analytics dashboards
- Priority customer support and API access
Customer Support
HubSpot provides a great support system tailored to different user needs. Whether through direct contact options like phone, chat, and email, or self-service resources such as the Help Center and educational content, users have multiple avenues to seek assistance and enhance their proficiency with HubSpot’s project management solutions.
Customer Support Overview
When I explored HubSpot’s customer support, I found that the available assistance varies depending on your subscription plan.
For users on the Professional and Enterprise plans, phone support is accessible, providing direct and immediate assistance.
Those on other plans can utilize live chat and email support, which I found to be responsive and helpful. The support representatives are generally knowledgeable about the software and can assist in resolving most issues.
Additional Support Resources
Beyond direct contact options, HubSpot offers a comprehensive Help Center and Knowledge Base, which I found invaluable for troubleshooting and learning.
These resources include detailed articles, guides, and tutorials covering a wide range of topics related to HubSpot’s project management software and other tools. Additionally, the HubSpot Community forums provide a platform for users to discuss issues, share solutions, and learn from each other’s experiences.
Educational Content
HubSpot has developed extensive educational content over the years. The HubSpot Academy offers free courses and certifications on various aspects of digital marketing, sales, and customer service, which I found beneficial for gaining a deeper understanding of the platform.
Moreover, the HubSpot Blog regularly publishes articles on industry trends, best practices, and tips to maximize the use of their project management tools.
Features & Functionality
General Features
HubSpot Projects is a simple project management tool that strips away all of the added features that may not be needed to get the job done. As part of the larger marketing suite, customers get a lot more functionality that’s directly tied to helping them build awareness and grow their brand.
You’re able to set up multiple projects to organize initiatives within your teams, manage team members, create an unlimited number of tasks, and assign those tasks to anyone on the team. You can also create subtasks that are dependent on the main task which makes it easier to organize work.
How to use Hubspot for project management:
- Task creation and assignment
- Project and task-tracking dashboards
- Pre-built project templates
- Customizable workflows
- Integration with HubSpot CRM
- File sharing and centralized document storage
- Time tracking and logging
- Invoicing Integration
- Automation for task updates and reminders
- Reporting and analytics dashboards
- Integration with third-party tools like Slack and Google Workspace
- Cloud-based access with mobile compatibility
- Collaboration features with team chat options
- Notifications and real-time updates
- Detailed user activity tracking
- Cross-team visibility for marketing, sales, and service
- Resource Management
- Advanced Reporting and Analytics
Task Creation and Assignment
When I tested HubSpot’s project management software, I found that creating and assigning tasks was effortless. You can set priorities, deadlines, and assign owners to ensure accountability and transparency. This makes it easy for team members to understand their responsibilities, streamlining task delegation and improving productivity. It’s an excellent option for those seeking the best task management software.
Project and Task Tracking Dashboards
I played with the HubSpot project tracking software and found its dashboards provide real-time visibility into task progress and project milestones. These dashboards help teams spot bottlenecks early and stay on top of deadlines. Businesses value this feature for improving visibility and ensuring timely delivery, making it one of the best project management solutions available.
Pre-Built Project Templates
When I explored HubSpot’s project management platform, I found the pre-built templates for recurring workflows like marketing campaigns and sales strategies to be incredibly useful. These templates save setup time and ensure consistency. For businesses, this means getting projects off the ground faster with a structured approach that aligns with best practices.
Customizable Workflows
I tried out the HubSpot project management tool and found that customizable workflows are a standout feature. You can tailor task automation and tracking to suit your business needs, which boosts efficiency by automating repetitive tasks. This flexibility makes it one of the top project management tools for adaptive strategies.
Integration with HubSpot CRM
A big highlight when using HubSpot project management software is its seamless integration with HubSpot CRM. This connects project data with customer interactions, giving a unified view of client-related tasks. This is valuable for aligning customer management with project workflows, ultimately enhancing service quality and client relationships.
File Sharing and Centralized Document Storage
I found that HubSpot’s task management software includes centralized document storage and file-sharing capabilities. Team members can access important files without leaving the platform, which improves collaboration and reduces delays caused by misplaced files—especially beneficial for remote teams.
Time Tracking
While HubSpot’s project management software offers robust task management and collaboration features, it lacks built-in time tracking capabilities. This omission means businesses cannot monitor the time spent on tasks directly within the platform, potentially complicating project time management and billing processes. To address this, users may need to integrate third-party time tracking tools, which can add complexity and additional costs.
Invoicing Integration
Another limitation of HubSpot’s project management tools is the absence of integrated invoicing features. Without this functionality, businesses must rely on separate invoicing systems, leading to fragmented workflows and increased administrative efforts. Integrating external invoicing applications can bridge this gap but may result in additional expenses and require more complex setup processes.
Reporting and Analytics Dashboards
When I explored HubSpot project management tools, I noticed the robust reporting features that let you analyze team performance, task efficiency, and project outcomes. These insights help businesses refine workflows and make data-driven decisions, ensuring continuous improvement in project management processes.
Cloud-Based Access with Mobile Compatibility
I found that HubSpot project management apps are cloud-based and mobile-compatible, letting teams manage tasks from any location. This is ideal for hybrid and remote teams needing uninterrupted collaboration, making it one of the best project management software for small businesses.
Collaboration Features with Team Chat Options
I used the collaboration features in HubSpot PM software and liked the integrated chat options. Team members can communicate directly within the platform, reducing reliance on external tools and fostering real-time collaboration for faster decision-making.
Detailed User Activity Tracking
When I tested HubSpot’s project management platform, I saw how useful the detailed user activity tracking can be. Managers can monitor task updates, identify bottlenecks, and ensure accountability. This helps optimize resource allocation and maintain project momentum.
Cross-Team Visibility for Marketing, Sales, and Service
One of the standout benefits of HubSpot project management software is the cross-team visibility it offers. It aligns marketing, sales, and service efforts into one cohesive view. This holistic approach enhances business performance and ensures that all departments are working together for client satisfaction.
Additional Features
In addition to core project management features, HubSpot offers access to forms, email marketing, landing pages, and live chat. These additional tools help businesses capture leads, keep them engaged, and deliver targeted messages, making HubSpot one of the best project management solutions for growing businesses.
Resource Management
HubSpot’s project management platform does not include comprehensive resource management features. This means businesses cannot effectively allocate and monitor resources such as personnel and equipment within the system. The lack of resource management tools can lead to inefficiencies and challenges in project planning and execution. To mitigate this, companies might need to adopt additional software solutions, which can increase operational costs and complicate system integration.
Customization and Scalability
HubSpot’s project management tools offer limited customization options, which may not suffice for businesses with unique project workflows or those experiencing rapid growth. The platform’s scalability is also a concern, as it may not efficiently handle the increasing complexity and volume of projects in expanding organizations. This could necessitate transitioning to more robust project management solutions as the business grows, leading to potential disruptions and additional investments.
Third-Party Integrations
While HubSpot supports integrations with various third-party applications, the process can be complex and may require technical expertise. Additionally, relying on multiple external tools can lead to fragmented data and inconsistent user experiences. Ensuring seamless integration and data synchronization across platforms demands careful planning and ongoing maintenance, which can strain resources and impact overall efficiency.
Communication
To keep all team members aligned during the project, Hubspot Projects offers the following communication tools:
Analytics & Reports
Advanced Reporting and Analytics
While HubSpot provides basic reporting and analytics, it falls short in offering advanced project reporting features. Businesses seeking in-depth insights into project performance, such as earned value analysis or advanced forecasting, may find the platform’s capabilities limited. This limitation could hinder data-driven decision-making and affect project outcomes. To obtain advanced analytics, organizations may need to integrate specialized reporting tools, which can entail additional costs and setup efforts.
Performance:
Performance Overview
When I tested HubSpot’s project management software, I found it to be a comprehensive solution that integrates seamlessly with its CRM and marketing tools. This integration provides a unified platform for managing projects, enhancing both speed and reliability.
The user-friendly interface ensures a minimal learning curve, allowing teams to adopt the system quickly. However, some advanced project management features, such as Gantt charts and Kanban boards, may require third-party integrations, which could impact overall performance.
Speed and Reliability
In my experience, HubSpot’s project management tools offer reliable performance with real-time data synchronization. This ensures that all team members have access to the most current information, facilitating efficient collaboration.
The platform’s infrastructure supports consistent uptime, minimizing disruptions to project workflows. However, the inclusion of advanced features like Gantt charts and Kanban boards may necessitate third-party integrations, which could impact overall performance.
Feature Set
HubSpot provides a great suite of project management features, including task creation and assignment, customizable dashboards, and time-tracking tools. The platform also offers pre-built templates to expedite project setup.
While these features are beneficial, it’s important to note that some advanced functionalities, such as Gantt charts and Kanban boards, may require additional integrations.
Overall, HubSpot’s project management software delivers reliable performance and a user-friendly experience. Its seamless integration with other HubSpot tools makes it a compelling choice for businesses seeking a centralized project management solution. However, for teams requiring advanced project management features, the need for third-party integrations should be considered.
Ease Of Use:
HubSpot Projects scores high marks for ease of use. This is due, in large part, to its minimalistic approach to project management. It provides the tools you need, a few simple views, and allows you to get to work on what matters.
Ease of Use Overview
When I tested HubSpot Projects, I found it to be one of the most intuitive project management platforms out there. The interface is clean, simple, and easy to navigate. There’s little to no learning curve, and even if you’re completely new to project management software, you’ll likely get the hang of it within minutes.
Adapting to HubSpot Projects
For those with experience using task management software, adapting to HubSpot Projects is a breeze. The streamlined design makes it a great option for those looking for the best project management software for small business.
Integration with HubSpot Suite
One of the biggest strengths is how well it integrates with HubSpot’s marketing and sales tools. This makes it ideal for businesses that need a PM software solution tied into broader marketing and customer management activities.
As a standalone tool, HubSpot Projects offers a straightforward user experience that stands out among top project management tools. The only challenge might be mastering the entire HubSpot suite, but for project tracking, this project management tool excels.
Uniqueness:
What sets HubSpot apart is its seamless integration with its CRM, marketing, and sales tools, creating a centralized ecosystem for project management software that boosts collaboration and efficiency.
Verdict:
HubSpot is an expansive platform that has been able to combine many tools into one in a way that’s not daunting for the end-user. HubSpot Projects is a simple project management solution that strips away the bells and whistles that you’ll find in other purpose-built software. Instead, it focuses on the main tools a user would need such as tasks, assigning team members, projects, and project templates. Many people will appreciate the simplicity but many won’t.
If you’re only looking for a project management tool then this may not be for you because it’s part of a larger marketing suite. You’ll get a lot of additional tools in addition to accessing the project management software. If that’s something you’re interested in then the deep integration with the rest of the platform and the simplicity may be worth checking out.
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