About Lavu

Category: POS
Lavu's POS solution is designed for restaurants and businesses in the food industry. Business types include food trucks, ice cream stores, cafes, and wineries. It automates POS systems, kiosks, online ordering, cash discounts, invoice management, and payment processing for restaurant owners.

Company: Lavu Inc.

Lavu Inc. was developed around the concept of using technology to create products that improve the lives of small business owners. Lavu's cloud-based iPad point of sale system offers all the functionality of a traditional system, with all the customizability and flexibility modern technology provides.

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In-Depth Analysis

0 Overall
Price 4.0
Ease Of Use 4.5
Features 4.5
Support 4.5

Pros

  • Supports local server use
  • Supports kitchen display system
  • Ideal for all restaurant types
  • Wide range of third-party integration

Cons

  • Limiting software requirement

Lavu Comparisons

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Plans & Pricing

Lavu designed three plans through which customers can access their different POS functions. These plans work on monthly and annual payment structures and are the Starter, Growth, and Optimize plans.

 

Starter
$59
/mo
With Lavu Pay Cash Discount Program
  • Lavu POS for 1 Terminal
  • Lavu Pilot
  • Team Management
  • Inventory
  • Reporting
  • Bluetooth Scale Plug-in
  • 24/7 Support
Growth
$129
/mo
With Lavu Pay Cash Discount Program
  • Everything in Starter Plus:
  • Gift Cards
  • MenuDrive
  • Online Ordering
  • DoorDash Delivery
  • QR Code Ordering
  • API Access
Optimize
$279
/mo
With Lavu Pay Cash Discount Program
  • Everything in Growth Plus:
  • Lavu POS for 2 Terminals
  • Tableside Ordering
  • Kitchen Display System
  • Sourcery AP Automation
  • Quickbooks/Xero Integration
Ease of Use

Lavu may have advanced restaurant POS features, but it still doesn’t lose its intuitiveness and simplicity. In addition, it is cloud-based and does not require bulky files or lengthy installation procedures before use.
Upon signing into a user account, the Lavu dashboard gives you quick insights into relevant figures, charts, and graphs in your business. from the dashboard. In addition, you can effortlessly locate other menus and features of the software. If, however, you have issues with navigating any feature, the software’s rich support center and countless YouTube video tutorials will put you through.

Customer Support

Irrespective of a customer’s monthly subscription with Lavu, they enjoy 24/7 customer support. Now, this support may not be of excellent quality. Still, it sure surpasses what is obtainable with a host of other POS systems.
So, below are the ways by which Lavu provides support to its users:
● Users can submit an escalation form on the website to receive support from the team.
● There is a support center that covers written guides on how to use the different features of the software.
● There is a live demo to help you navigate the software’s full features at no extra cost.

24/7 Help & Support
24/7 Help & Support
There is 24/7 support available to all users.
Phone Support
Phone Support
Phone numbers on Lavu's website, for U.S. & international users.
Live Online Chat
Live Online Chat
Lavu has live chat on their website during business hours.
Email
Email
There are also email addresses for customer care & sales.
Video Tutorials
Video Tutorials
There are a number of videos available on YouTube.
FAQ
FAQ
The FAQ covers basic and advanced software-related issues.
Blog
Blog
Blog available on the website.
Features & Functionality
Best For
Features
  • Retail Store
  • Coffee Shop
  • Nightclub
  • Quick Service
  • Bars
  • Restaurants
  • Food Truck
General Features

Lavu boasts several features from which restaurant owners stand to benefit. Of course, most of these features are nothing out of the ordinary. But a host of them is pretty uncommon with other restaurant POS systems, giving Lavu a chance among the best POS systems ideal for restaurants and the food industry at large.

These features are explained below:

Invoice Management

Lavu completes its invoice operations via Sourcery AP and AR. This system typically runs invoice storage, analytics, and online bill payment for users. It is simple and flexible, allowing restaurant owners to handle their invoice operations from any device.

POS System

This software also boasts an efficient POS system that ensures restaurant owners save costs by eliminating card processing fees through their cash discount program. From this system, you can easily manage your business orders, process payments, manage your employees, and send orders to the Kitchen Display System.

You can choose to purchase the Lavu payment processor, known as Lavu Pay, or synchronize your preferred processor with the system.

Kitchen Display System

This software offers users the convenience of attending to orders made at the front desk, right in the kitchen, without scrambling from kitchen to front desk all the time. With a single click, the system sends customers’ orders to the kitchen for a prompt response and timely delivery.

Online Ordering System

The Lavu online ordering system boasts a built-in marketing strategy to make restaurants more visible to their customers. The ordering site comes with over 100 templates for a restaurant website. These templates are also customizable, allowing users to upload food images, include their business logo, and choose their brand themes.

This system allows restaurants to receive orders via text, email, or the Lavu POS system. In addition, it affords businesses upsell opportunities the option to set up customer portals and process online payments without the commission clause. Ordering covers dine-in, curbside, takeout, and contactless orders.

Lavu Local Server

With Lavu POS, restaurant owners do not have to pause their business during wireless network outages. The software features a local server system called Lavu Local Server. Users can switch to this server whenever there is a wireless network failure.

Hardware Requirement

The Lavu POS system is fully (and only) compatible with iOS gadgets like MacBook, iPad, and iPhone. So, for small restaurants, you can easily thrive with any apple device and the right add-ons. But if you run a large restaurant, you may need the full POS bundle, which includes a terminal, cash drawer, card reader, and a thermal printer.

While you are not mandated to purchase any other hardware from them, it would be best to obtain your POS hardware directly from Lavu.

Integrations and Add-Ons

In addition to this POS’s basic features, a host of other features come as add-ons. These add-ons must be requested, paid for, and set up on the system before use. These add-ons include:

  • Lavu Pay – Lavu’s payment processor for iOS devices.
  • Lavu Accounting – for basic accounting operations.
  • Lavu Kitchen Display system is usually included in the Lavu Optimize plan.
  • Lavu Local Server – for backup network supply during a wireless network failure.
  • Lavu Self-Service Kiosk
  • Lavu Pilot for optimal business operation and data monitoring.
  • Lavu MenuDrive – in-house online ordering system.
  • Lavu Loyalty and Gift apps for a mobile-friendly gift card and loyalty program experience.
  • Lavu Routing and Delivery for prompt order delivery.

This software also integrates with third-party business solutions to enable different restaurant solutions seamlessly on the system. Lavu’s vast integrations grossly eliminate the need to constantly log in and out of the different platforms in the course of your business activities. These integrations include:

  • Xero, QuickBooks, and Shogo for accounting.
  • Sacoa for debit card payment processing.
  • Dolce for employee management.
  • Epson for a comprehensive Kitchen Display System.
  • Restaurant 365, FoodBAM, and Avero for business management.
  • MarketMan for inventory management.
  • Open Dining, Checkmate, Chowly, and Mobi2go for online ordering.
  • BeerSaver, TapHunter, EKOS Brewmaster, Bar-I Liquid Accounting, and Digital Pour for liquor control solutions – specifically for bars.
Features
  • Inventory Management
  • Loyalty Program
  • Mobile Compatibility
  • Online Ordering
  • Reporting
  • Split Checks
  • Manage Tips
  • Staff Scheduling
  • Offline Payments
  • Customer Profiles
  • Multidevice Payments
  • Gift Card Support
  • Accounting Integration
  • Tableside Ordering
  • Floor Plan Management
  • Customer-Facing Display
  • Self-Service Kiosk
Hardware & Software
Features
  • iOS
  • Android
  • Cloud-Based
  • On-place Installation
  • Windows
  • Mac
Pricing Options
Features
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Annual Subscription
  • One-Time License
Verdict

Lavu performs efficiently as a restaurant POS platform. It has many features that are able to serve different restaurant types efficiently.
This system is also highly customizable and allows a wide range of integrations. The good thing is that you do not have to ditch the systems you are already accustomed to, though you have to pay to use a number of these integrations and add-ons. The system is also intuitive and does not require more than any iOS device to function. You can effortlessly set it up on third-party hardware or purchase the company’s exclusive hardware as KDS and POS stands. In a nutshell, Lavu may seem to have all the features you may require in a POS system. But you won’t know for sure until you take your time to request and run through a demo of the product.

Murad Jaffery
Author: Murad Jaffery
Murad Jaffery is a chartered accountant specializing in the field of accounting and finance. He has been writing on these areas for nearly a decade, and is also an accounting tutor. He holds master’s degrees in accountancy and English literature. Murad enjoys traveling and reading.

Lavu User Reviews

B
Brandon M
11-50 employees
Used for: Less than 6 months
26 Apr - 2022

Best Value POS for Restaurants

Lavu has all the features a restaurant needs to grow and optimize their business.

A
Alyssa C
02-10 employees
Used for: 1-2 years
27 Apr - 2022

Covers all the bases

I love that Lavu streamlines all operations, like online ordering, scheduling, reporting, inventory and so much more.