monday.com Review 2025

Category: Project Management
Visualize your projects' progress and make informed decisions with monday.com's project management software. Trusted by over 200,000 customers worldwide, monday.com offers a flexible platform adaptable to various workflows, including project management, CRM, software development, and human resources. Its intuitive interface and customizable features streamline collaboration, enhance efficiency, and provide real-time insights into project stages. In this monday.com project management review, I'll discuss features, performance, customer service, and monday.com pricing.
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Company:monday.com

monday.com Project Management Plans & Pricing

Basic
$9
/mo /user
Free Trial, Money-Back Guarantee
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Standard
$12
/mo /user
Free Trial, Money-Back Guarantee
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Pro
$19
/mo /user
Free Trial, Money-Back Guarantee
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Enterprise
Custom
/mo /user
Free Trial, Money-Back Guarantee
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monday.com Comparison

Expert Review

4.6
Price
5.0
Ease Of Use
4.5
Features
4.5
Support
4.0
Performance
5.0

Pros

v-pro
This project management software is easy to navigate
v-pro
The site uses reliable and user-friendly tools
v-pro
The organization of the platform is effective

Cons

x-con
The help and support area needs to offer more options
x-con
The help and support area should have more extensive testimonials and videos
x-con
There is no multilingual support

monday.com Project Management's Offerings

monday.com offers a range of pricing plans to accommodate various team sizes and project management needs. Below is an overview of their current plans:

Free Plan: Ideal for individuals or small teams, this plan supports up to 2 users and includes features such as unlimited boards, over 200 templates, and mobile app access. It’s a great way to explore the platform’s basic functionalities at no cost.

Basic Plan: Priced at $9 per user per month when billed annually, the Basic Plan is designed for small teams starting to manage multiple projects. It offers unlimited items, 5 GB of file storage, and prioritized customer support, ensuring teams can collaborate effectively.

Standard Plan: At $12 per user per month billed annually, the Standard Plan is the most popular choice among growing teams. It includes all Basic features plus timeline and Gantt views, calendar view, guest access, and 250 automations and integrations per month, enhancing project tracking and collaboration.

Pro Plan: For larger teams with complex workflows, the Pro Plan is available at $19 per user per month when billed annually. It encompasses all Standard features, along with private boards, chart views, time tracking, and increased limits of 25,000 automations and integrations per month, providing advanced tools for comprehensive project management.

Enterprise Plan: Tailored for organizations requiring enterprise-grade features, the Enterprise Plan offers advanced security, compliance, and customization options. Pricing is customized based on specific requirements, and interested parties are encouraged to contact monday.com’s sales team for a personalized quote.

Customer Support

When I tested monday.com, I found their customer support to be comprehensive and accessible, catering to various user preferences.

Help Center

The Help Center is a valuable resource for businesses, offering tutorials on basic account setup to ensure teams start off successfully. I appreciated the availability of training sessions and the option for one-on-one meetings with experts to enhance the user experience.

Contact Options

monday.com provides multiple channels for support:

Email Support: Users can reach out via email for assistance.

Live Chat: A live chat feature is available, offering real-time support directly through the platform.

Phone Support: Currently, phone support is limited to billing inquiries, with callbacks available upon request.

monday.com customer support

Additional Resources

Beyond direct support, monday.com maintains an active blog and a comprehensive FAQ section, providing insights and answers to common questions. These resources are beneficial for users seeking self-help options.

Overall, the diverse support avenues and educational materials make monday.com a user-friendly project management platform, suitable for businesses aiming to optimize their workflows.

Features & Functionality

General Features

monday.com is a really easy platform with tons of features that are both easy on the eye, and intuitive to use. I’ll break down some of the features here:

  • Customizable Dashboards
  • Integrations
  • Automations
  • AI Capabilities
  • Gantt Charts
  • Forms
  • Kanban Boards
  • Time Tracking
  • Document Collaboration
  • Mobile App
  • AI Enterprise Service Management Platform
  • AI Vision
  • Role Assignment
  • Budgeting Tools
  • File Sharing and Document Management

Customizable Dashboards

When I tried out monday.com, I was impressed by its customizable dashboards. They allow you to visualize project data in a way that suits your team’s workflow, enhancing clarity and decision-making. This flexibility makes it a standout among project management tools.

Monday.com Dashboard

Integrations

I played with monday.com’s integration capabilities and found it integrates seamlessly with over 200 third-party apps, including Slack, Trello, Dropbox, and Google Drive. This interoperability streamlines workflows by centralizing tasks and communications, positioning it as one of the best project management solutions.

monday.com integrations

Team Management

The team management tool for monday.com makes it easy for teams to get on-board and adopt the software. To build a team, users send an email to invite new members. This provides a quick and easy start to any project.

You can also customize your software for different types of teams. You can decide how to manage your workflow or process. This can change due to the simplicity or complexity of your project.

The visual planning platform that is monday.com, provides many options to track and plan your progress. You can use calendars, charts, files, maps, and timelines. This is important for visible planning and tracking.

Monday.com File sharing

Automations

When I tested the automation features, I could automate repetitive tasks like status updates and deadline reminders. This reduces manual workload and minimizes errors, boosting overall efficiency—a key aspect of top project management platforms.

Monday.com Automations

AI Capabilities

Exploring the AI features, I found that monday.com offers AI-driven tools that enhance productivity. These include AI Vision, which helps scale operations without additional resources, giving businesses a competitive edge.

Kanban Boards

I explored the Kanban boards, which offer a visual method to manage tasks through customizable cards and columns. This approach enhances flexibility and clarity in task progression, solidifying monday.com’s place among top project management tools.

monday.com Kanban board

Time Tracking

I utilized the time tracking feature to monitor the time spent on tasks directly within the platform. This aids in resource management and project budgeting, essential for businesses seeking the best project management software for small business.

Monday.com Time Tracking

Document Collaboration

I tested the document collaboration tools, which allow team members to work together on documents in real-time. This fosters seamless collaboration and ensures everyone is aligned, enhancing the platform’s value as a project management app.

Monday.com Document Collaboration

Forms

When I used the forms feature, I could create custom forms to collect data efficiently. Submissions are automatically populated into boards, simplifying data management—a useful tool in task management software.

monday.com forms

 

AI Enterprise Service Management Platform

I explored monday.com’s AI Enterprise Service Management Platform, which leverages artificial intelligence to automate incident resolution and streamline operations. This feature enhances efficiency and scalability, making it a valuable asset for businesses seeking advanced project management solutions.

AI Vision

When I tested monday.com’s AI Vision, I found it offers AI-driven tools that help businesses scale operations without increasing resources. This feature provides a competitive advantage by accelerating processes often slowed by scale, positioning monday.com as a leader among top project management tools.

Mobile App

I tried out the monday.com mobile app, which provides access to all features on the go. This ensures continuous project tracking and task management, making it a versatile PM software for teams needing flexibility.

monday.com mobile app

Role Assignment

I tried out the role assignment feature, which allows assigning specific roles to team members, ensuring each individual has access to the features they need to accomplish their tasks. This promotes accountability and clarity within the team, enhancing overall productivity.

File Sharing and Document Management

I utilized the file sharing and document management features, which integrate with platforms like Google Drive, allowing for seamless storage, access, and collaboration on files directly within monday.com. This integration streamlines workflows and centralizes project documentation.

monday.com doc collaboration

v-pro
File sharing
v-pro
Document collaboration
v-pro
User Access and Permissions
v-pro
Mobile app
x-con
Search
v-pro
Multi-language support
x-con
Risk Analysis
v-pro
API / Integrations
v-pro
Reporting and Dashboards
v-pro
Customization
v-pro
Storage Included

Communication

Enhance team collaboration with integrated communication features.

v-pro
Integrated Chat
v-pro
Notifications
v-pro
Comments on Tasks
v-pro
Discussion

Analytics & Reports

By using monday.com it allows your reports to automate successfully and reliably through the use of calendars, charts, files, Kanban boards, maps, and timelines. All of these tools promote a healthy and thriving business that can meet specific demands and deadlines.

The reporting process of your business improves tremendously due to the advanced automation, views, and dashboard tools within monday.com. This allows your business to accurately predict capacities, promote greater customer satisfaction, and update the progress on specific projects.

It can be adapted for use to track your sales to reach your monthly targets. It is clear that monday.com integrates with 40+ popular applications and services such as Zoom, Dropbox, Excel, Google Drive, Google Calendar, Integromat, Slack, Trell, and Zapier.

Monday.com Reporting and Dashboards

 

v-pro
Reporting
v-pro
Forecasting
v-pro
Marketing Analytics

Performance:

When I tested monday.com, I found it to be a robust project management software that delivers reliable performance across various metrics. Its speed, dependability, and extensive feature set make it a strong contender among the best project management tools available.

Speed

Navigating through monday.com is generally swift, with responsive interfaces that facilitate efficient task management. The platform’s developers have implemented performance enhancements, such as improved board performance, to boost frame rates and ensure smooth scrolling. These updates contribute to a seamless user experience, which is essential for teams relying on project tracking software.

Reliability

In terms of reliability, monday.com maintains a stable environment with minimal downtime. Users have reported consistent performance over extended periods, indicating the platform’s robustness. While occasional bugs or lags may occur, they are typically addressed promptly by the support team, ensuring uninterrupted project workflows.

Feature Set

Exploring the feature set, I found monday.com offers a comprehensive suite of tools designed to enhance productivity. Key features include customizable dashboards, seamless integration with over 200 third-party apps, and AI-driven capabilities that automate tasks and provide data-driven insights. These functionalities position monday.com as a versatile project management platform suitable for diverse business needs.

Conclusion

Overall, monday.com delivers a high-performance solution for businesses seeking reliable and efficient project management apps. Its combination of speed, stability, and a rich feature set makes it a top choice among the best project management solutions available today.

Ease Of Use:

After exploring monday.com, it is clear that it is easy to use and navigate. You can quickly view your team’s workload in an easy-to-see timeline that helps you estimate when each task should be completed.

There is no drastic learning curve and if you are experiencing difficulty you can quickly check out the tutorials and demonstrations on the help and support area of the platform.

I found it to be an intuitive project management software that simplifies task tracking and team collaboration. The platform’s visual timelines make it easy to monitor workloads and set clear deadlines, which is essential for effective project tracking software.

I could navigate the system effortlessly. For any uncertainties, the help center offers tutorials and demonstrations that are readily accessible. Updating project statuses in real-time was straightforward, providing an accurate overview of ongoing tasks. This user-friendly approach makes monday.com a strong contender among the best project management software for small businesses.

This software offers easy-to-use project status updates that give you the most accurate depiction of the state of your projects in real-time.
Monday.com User Access and Permissions

Uniqueness:

monday.com stands out with its highly customizable workflows, AI-powered automation, real-time collaboration, and seamless third-party integrations, making it one of the best project management software options for businesses.

Verdict:

Overall, monday.com is a state of the start innovative and customized team management tool. With the use of visual aids, you can help guide and move your teams to the successful completion of designated tasks through the use of this software.

You can easily and quickly build your team, invite users, and new members to begin any project. Your projects can also be customized through a list of templates that match specific workflows.

This highly transparent and visual tool makes assigning tasks easy and effective. You can use this software for any type of team, whether it is a simple or complex task, this platform can help you achieve and complete this task.

This smart tool helps you visually plan, track your progress, and have advanced weekly views on multiple projects and teams, which helps improve your organization when reaching deadlines.

User Review

4.8
5
8 Users
(8)
4
2 Users
(2)
3
0 Users
(0)
2
0 Users
(0)
1
0 Users
(0)
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10 Reviews
11-50 employees
Used for: 2+ years
28 Feb - 2022
Best Project Management Tool
Simple and easy to use for coworkers. The platform is visually pleasing. Adding and removing employees is a simple process. Our team uses this product daily, and it simplifies project management for us.
11-50 employees
Used for: 1-2 years
28 Feb - 2022
Great for everyone
It offers incredible flexibility, enabling you to build any board you want. Many column formats are available. Automated tasks are great for reminding, triggering, and establishing recurring tasks. To put it simply, if you can think it, you can do it. As a basic end-user, I find it pretty easy to use. Due to its flexibility, it can be used in many industries. The user interface is nice and clean
Dislike:
  • One of the downsides is that it requires relatively solid knowledge and understanding of features, as well as staying current, and the work does not cease once it is deployed.
51-200 employees
Used for: 1-2 years
28 Feb - 2022
Easy, intuitive, and flexible
monday.com offers a wide range of customization options. Almost any workflow can be implemented with it. This platform lets everyone stay in the loop while collaborating across multiple departments thanks to its automation and integration. The platform's simplicity makes it intuitive to use. The app is also phenomenal.
Dislike:
  • Anything that was ever an issue- had been reported and improved very quickly.
51-200 employees
Used for: 2+ years
28 Jan - 2022
Wow, Incredible all around
monday.com is easy to use and offers many valuable features! While there is a learning curve and some time required to get your setup configured to your specific needs, monday.com provides tons of documentation and tutorials to help you. The program is supported by a great community of people who are eager to help users.
11-50 employees
Used for: 1-2 years
03 Jan - 2022
Top Notch Project Management Tool
I use Monday.com because it has a number of features that help me keep track of my work without assistance. You can create separate boards for each project and work on scheduling tasks and storing attachments on those boards, so everything related to that project is recorded in this way.
11-50 employees
Used for: Less than 6 months
28 Dec - 2021
Monday.com is great
The easiest part of the program is using it. It is very straightforward. It is simple for all stakeholders to view and track items.
51-200 employees
Used for: 6-12 months
28 Dec - 2021
Great Tool, We Love It
Our team uses it for project management and task tracking. It's easy to set up and use. Since I'm the Director of Operations and have to keep everything organized, I love this tool!
51-200 employees
Used for: 6-12 months
27 Dec - 2021
Recommended software
My projects are managed more efficiently with Monday.com's project management software. I love how it makes it easy to see all the important tasks we need to accomplish for a certain period, and it gives me an easy way to follow progress.
Dislike:
  • pricing & plan flexibility
11-50 employees
Used for: 6-12 months
25 Dec - 2021
Productivity at its finest
It's great how I can create tasks on different boards and organize everything by project. Secondly, I love being able to view my items for each day of the week when I click on "My Week.". Now, I am able to stay organized, meet my deadlines, and not let anything slip through the cracks. Utilizing Monday.com as a task, work, and project management tool has increased my organization and efficiency incredibly.
11-50 employees
Used for: 1-2 years
20 Dec - 2021
Amazing Project Management tool
The best thing about Monday.com is that it can be customized to fit a variety of my company's needs. I appreciate how easy it is to develop things and notify other team members of their availability. Users can easily customize the dashboards. Using their templates makes creating boards so simple. After items, groups, and boards have been archived, it is easy to find them.
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