Network Solutions E-Commerce Review For 2025
Network Solutions eCommerce Plans & Pricing
Network Solutions Comparison
Expert Review
Pros
Cons
Network Solutions eCommerce's Offerings
When researching prices, I saw that the Network Solutions pricing plan offers three core e-commerce tiers, which are divided based on the features you have.
- Website ($4.95/month): Includes essential tools for building and maintaining a professional website with a 30-day money-back guarantee.
- Website + Marketing ($7.95/month): Adds marketing tools to the basic website package, enhancing online presence and customer engagement.
- Online Store ($9.95/month): Provides full eCommerce functionality, including payment processing and inventory management.
- Online Marketplaces ($19.95/month): Extends eCommerce features to include marketplace integrations, allowing sales on platforms like Amazon and eBay.
Customer Support
When I explored Network Solutions’ customer support, I found multiple channels available, allowing users to choose the most suitable method to interact with their knowledgeable support team at any time.
Phone Support
Network Solutions offers phone support from 7 AM to 12 AM ET, seven days a week. This extensive availability ensures that assistance is accessible during most hours.
Live Chat
For immediate assistance, live chat is available from 8 AM to 11 PM ET, Monday through Friday. This option provides a convenient way to resolve issues in real-time.
Email Support
Email support is also provided, allowing users to submit inquiries and receive responses within 24 to 48 hours. This channel is suitable for non-urgent matters or detailed queries.
Knowledge Base
The comprehensive knowledge base includes articles, guides, and FAQs covering various topics related to their e-commerce platform. I found it helpful for troubleshooting common issues and learning about platform features.
Blog
The Network Solutions blog focuses on tips for small businesses, offering insights and advice to help users maximize their online presence and effectively sell online.
Overall, Network Solutions provides a robust support system through various channels, catering to different user preferences and ensuring assistance is readily available.
Features & Functionality
General Features
When I tested Network Solutions’ e-commerce platform, I found it packed with tools designed to help businesses sell online, manage their inventory, and grow their brand. The platform supports a range of e-commerce website design features, from multi-channel selling to robust security measures and SEO tools to drive traffic.
Top Product and Service Features of Network Solutions eCommerce:
- Drag-and-drop editor
- Extensive product listing capabilities
- Industry-specific website templates
- Advanced inventory management
- Brand protection
- Multiple payment options
- SEO and marketing tools
- Analytics tools
- Appointment scheduling
- Mobile compatibility
- Multi-channel selling
- Automated tax calculation
- Dedicated customer support
- Direct Quickbooks integration
- Integrates with other CMS
- Social media integrations
- Shopping lists
- Security measures
Let’s explore these features further:
Drag-and-Drop Editor
When I tested Network Solutions’ e-commerce website builder, I found its drag-and-drop editor simple for arranging layouts, images, and text. It works well for beginners, but customization options are limited compared to top e-commerce platforms. It’s a good affordable e-commerce solution for small businesses needing a quick setup.
Extensive Product Listing Capabilities
The CMS platform allows you to list up to 100,000 products on the largest pricing tier with no limits on your ability to set prices. You can also create multiple product variations, upload an unlimited number of photos for every product, customize products at checkout, and even sell downloadable goods.
This enables businesses to offer a vast array of products and tailor their offerings to meet diverse customer needs.
Industry-Specific Website Templates
The online store builder includes industry-specific templates that make e-commerce website design easier. When I explored these templates, I saw how they cater to different business types, from retail and professional services to digital stores. This approach simplifies site creation, ensuring businesses can quickly launch a professional online store without extensive development work.
These tailored templates, along with affordable e-commerce solutions, make Network Solutions a strong option for businesses looking to streamline selling online while maintaining a professional brand image.
Advanced Inventory Management
When I tried Network Solutions’ e-commerce platform, I found its inventory management tools to be efficient and easy to use. The system provides real-time updates, ensuring product availability remains accurate at all times. Any inventory changes made in the backend instantly reflect on the online store, reducing the risk of overselling.
One standout feature is bulk product uploads, which makes it simple to import large inventories quickly. This is especially useful for businesses scaling their e-commerce website with a vast product catalog.
Brand Protection
Network Solutions offers comprehensive brand protection services, including Domain Privacy + Protection, which safeguards your personal information from public exposure and provides blacklist monitoring and malware scanning to maintain your domain’s reputation. Additionally, their Domain Expiration Protection ensures your domain remains secure even if you miss a renewal, preventing potential loss or hijacking.
When I tested Network Solutions’ brand protection tools, I found its Domain Privacy + Protection useful for safeguarding business information. It also includes domain monitoring, allowing businesses to find domains that could harm their reputation—such as those containing negative phrases about their brand.
With this feature, businesses can identify and purchase such domains before competitors or bad actors do. Once acquired, these domains can be redirected to the company’s homepage or another relevant page, preventing misinformation and protecting brand integrity.
Multiple Payment Options
Regardless of your plan, the Network Solutions website builder offers 15 payment options, including Authorize.net, PayPal, Google Checkout, CyberSource, and more. It even provides merchant account services for credit card payments.
This variety ensures that businesses can offer their customers flexibility in how they pay.
Comprehensive SEO and Marketing Tools
Network Solutions includes built-in SEO tools to enhance search visibility, making it one of the top e-commerce platforms with SEO features. I tested the social media integration, which connects stores to Facebook and other platforms, making it easier to sell online and drive traffic.
Additionally, the marketing suite includes tools for promotions, email campaigns, and discount offers, helping businesses attract and retain customers.
Analytics Tools
I found its analytics tools helpful for tracking sales, customer behavior, and inventory management. The dashboard includes reports on revenue, traffic sources, and abandoned carts, allowing businesses to optimize their online store. It also supports e-commerce platforms with SEO features, showing keyword performance and site rankings. While not as advanced as some top e-commerce platforms, it provides essential insights for selling online effectively.
Appointment Scheduling
Network Solutions provides specialized templates for businesses that require appointment scheduling functionalities on their websites. These templates are designed to integrate seamless appointment booking features, catering particularly to service-based industries such as healthcare, beauty, consulting, and more.
By utilizing these templates, businesses can enhance user experience, streamline their scheduling process, and increase operational efficiency. This allows businesses to manage appointments effectively, ensuring better customer service and operational management.
Mobile Compatibility
The e-commerce platform is optimized for mobile devices, ensuring that your online store provides a seamless shopping experience on smartphones and tablets.
Multi-channel Selling
You can extend your sales reach beyond the website to online marketplaces like Amazon, eBay, and Etsy, allowing you to capture a broader audience.
Automated Tax Calculation
The Network Solutions tools simplify tax management by automatically calculating the applicable taxes based on the latest regulations, reducing businesses’ administrative burden.
Dedicated Customer Support
Network Solutions provides robust support options, including 24/7 phone and live chat support, ensuring that you can get assistance whenever needed.
Direct Quickbooks Integration
The Quickbooks integration allows you to sync with the accounting application and automatically import transaction data. You’ll cut down on manual data entry and errors while saving hours preparing your books every month.
Integrates With Other CMS
If you’re already running a website that gets traffic, you may not want to start over with an eCommerce store builder. Network Solutions allows you to incorporate what it calls a floating shopping cart. Just customize it and integrate it with your current CMS by following the helpful guides available.
Social Media Integrations
Network Solutions’ e-commerce platform has some great social media integration that is useful for businesses looking to expand their reach. It allows seamless selling on Facebook, Instagram, and Pinterest, syncing product listings with your online store. Orders placed through these platforms automatically update in the backend, ensuring smooth inventory management. While it lacks deep customization, it’s a solid, affordable e-commerce solution for multi-channel selling online.
Shopping Lists
With Network solutions, customers can create and manage their own shopping lists or wish lists. This allows them to come back and purchase at a later date while keeping your brand top of mind in the meantime.
Robust Security Measures
Servers are backed up every night and there’s constant security monitoring at the data centers. It uses 128 bit SSL security for all online stores which can be upgraded to a 256 bit SSL at any time. It’s PCI compliant and has completed an SAS70 audit.
Your customer’s payment card details are not stored in a way that you can access them. Even if your website is compromised, there would be no way for attackers to steal card details which means your customers are safe in that regard.
Design
When you sign up for Network Solution’s eCommerce platform, your products are eligible to be added to MonsterMarketplace which has millions of products across different categories. Your eCommerce store is SEO optimized and has a friendly URL structure. You can also submit a product feed to major search engines and their shopping arms so they’re always up-to-date on the latest changes to your products.
Multimedia Automations
Automate the integration and management of multimedia content to enhance customer engagement.
Marketing
When you sign up for Network Solution’s eCommerce platform, your products are eligible to be added to MonsterMarketplace which has millions of products across different categories. Your eCommerce store is SEO optimized and has a friendly URL structure. You can also submit a product feed to major search engines and their shopping arms so they’re always up-to-date on the latest changes to your products.
Hosting
Reliable hosting solutions to support your eCommerce needs.
Performance:
When I evaluated Network Solutions’ e-commerce platform, I focused on speed, reliability, and features to determine its effectiveness for businesses aiming to sell online.
Speed
In my experience, the platform’s speed is average, with server response times sometimes slower than industry standards. This lag can affect user experience and potentially deter customers from completing purchases.
Reliability
Despite speed concerns, Network Solutions demonstrates commendable reliability, boasting an uptime of 99.98%. This consistency ensures that your online store remains accessible to customers, which is crucial for maintaining sales and brand reputation.
Features
The platform offers a range of features suitable for small to medium-sized businesses. These include customizable templates, multiple payment options like credit cards and PayPal, and efficient inventory management tools. Additionally, it provides SEO tools to enhance your store’s visibility and attract more customers.
While Network Solutions delivers reliable uptime and a solid feature set, its slower speed may pose challenges for businesses focused on providing a swift e-commerce website experience.
Ease Of Use:
When I tested Network Solutions’ e-commerce platform, I found its e-commerce website builder easy to use for those with prior experience. The editor allows adjustments to layout, colors, fonts, and images, making it simple to create an online store.
Learning Curve
If you’ve used an online store builder before, you’ll navigate the platform quickly. However, beginners will need a few hours or days to master the key features. While the platform is beginner-friendly, it lacks advanced design flexibility compared to top e-commerce platforms.
Network Solutions is one of the best e-commerce platforms for small business owners who need an affordable e-commerce solution. It’s great for selling online, but businesses wanting deep customization may need a more flexible CMS or open-source platform.
Here’s a quick tutorial:
Verdict:
Network Solutions has been around nearly as long as the internet and started as a simple domain registrar and web host. Over the years, it has evolved into a one-stop-shop for hosting, email, and website building for small businesses. The company offers a large collection of templates to build your eCommerce storefront, brings in simple SEO tools, and supports up to 100,000 products.
The eCommerce platform itself is pretty rigid and doesn’t give you much design flexibility but you can whip up a decent-looking site in a matter of minutes. It excels where it matters by providing multiple payment integrations, a secure shopping platform for customers, and unlimited bandwidth. It’s for you if you want to get online quickly and don’t have complex customization needs.
User Review
Write a Review- Web builder is ok
- Lousy support expensive hosting.
- The shopping cart feature was a game changer for my online store.
- Certain integrations incur additional fees. I wish this wouldn't be so expensive.
- What I like best is that I can access the user profile online.
- Not the best renewal deals.
- Admin panel is well designed. We are also able to use them for all of our SSL certificates. & no down time.
- Too expensive for domain name registration.
- Simple domain registry
- Not very user friendly
- - responsive customer service
- - add ons cost a lot
- Great email service
- Confusing charges and pricing
