Top NinjaOne Alternatives

Here are the best alternatives to NinjaOne. Explore top NinjaOne competitors offering similar features, benefits, and functionality. Choose the one that meets your needs, whether you want better pricing, advanced features, or enhanced customization. Use this comparison to discover tools that compete with NinjaOne and may better align with your needs.

NinjaOne
ServiceNow
Jira Service Management
Price - Starting from
Pay-Per-Device
Custom
/
Free Trial
Price - Starting from
IT Service Management
$100
/mo
Price - Starting from
Free
$0
/user
/month
Expert Pros
Light weight and provides easy control and management.
Ease in creating a policy for a particular customer.
Easily integrate third party tools.
Provided detailed information of every device whether hardware or software.
Expert Pros
Market leader with ~40% ITSM market share
Advanced automation and AI-driven workflows
Scales with enterprise growth
Strong analytics and reporting
Expert Pros
Covers the full IT service lifecycle: requests, incidents, changes, assets, and more
Clean, customizable queues and request portals
Powerful automation and AI features to speed up ticket handling
Strong collaboration tools with Jira Software and Confluence integration
Expert Cons
Many functionalities, it gets confusing to use at times.
No in-built distribution method.
Backup functionality still a bit outdated.
Expert Cons
Expensive compared to other ITSM software
Steep learning curve for IT admins
Complex customization requires skilled developers
Can be too much for SMBs with smaller IT teams
Expert Cons
Automation rules can have a learning curve for new users
Mobile app is functional but lacks full desktop capabilities
No phone or live chat support; ticket-based only

NinjaOne ITSM Alternatives

  • Has Multi-Currency Support
  • Has Tax Compliance
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Lower overall expert rating
  • Lacks Audit Trail and Compliance Support
ServiceNow
4.2
  • Has Multi-Currency Support
  • Has Tax Compliance
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Lower overall expert rating
  • Lacks Audit Trail and Compliance Support
4.2
  • Has Multimodal Change
  • Has Change Success Score
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Lower overall expert rating
  • Lacks Multi-Currency Support
Jira Service Management
4.2
  • Has Multimodal Change
  • Has Change Success Score
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Lower overall expert rating
  • Lacks Multi-Currency Support
4.2
  • More user friendly
  • Has Multi-Currency Support
  • Has Tax Compliance
  • Worse help and support
  • Lower overall expert rating
  • Lacks Risk Intelligence
  • Lacks Two-Way Notifications
Freshservice
4.5
  • More user friendly
  • Has Multi-Currency Support
  • Has Tax Compliance
  • Worse help and support
  • Lower overall expert rating
  • Lacks Risk Intelligence
  • Lacks Two-Way Notifications
4.5
  • Better help and support
  • Higher overall expert rating
  • Has Multi-Currency Support
  • Has Tax Compliance
  • Higher prices
  • Lacks Audit Trail and Compliance Support
  • Lacks Single-Pane Agent View
Atera
4.8
  • Better help and support
  • Higher overall expert rating
  • Has Multi-Currency Support
  • Has Tax Compliance
  • Higher prices
  • Lacks Audit Trail and Compliance Support
  • Lacks Single-Pane Agent View
4.8
  • Has Multi-Currency Support
  • Has Tax Compliance
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Lower overall expert rating
  • Lacks Single-Pane Agent View
SolarWinds
3.9
  • Has Multi-Currency Support
  • Has Tax Compliance
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Lower overall expert rating
  • Lacks Single-Pane Agent View
3.9