Top Zendesk Alternatives
Here are the best alternatives to Zendesk. Explore top Zendesk competitors offering similar features, benefits, and functionality. Choose the one that meets your needs, whether you want better pricing, advanced features, or enhanced customization. Use this comparison to discover tools that compete with Zendesk and may better align with your needs.
Price - Starting from
Basic
$12/seat
/mo
14-Day FREE Trial
Price - Starting from
Free
$0
/mo
Up to 2 users
Price - Starting from
Essential
$14
/mo
14-day FREE trial
Expert Pros
Intuitive design
Responsive customer service
Numerous templates
Cross-team collaboration tools
Expert Pros
Intuitive design
Free version available
Reliable customer support
Numerous workflow templates
Expert Pros
User-friendly design
Easy setup process
Friendly customer support
Efficient management tools
Expert Cons
Limited features on free version
Expert Cons
Automation is unavailable for free plan
Expert Cons
No free version
Zendesk CRM Alternatives
4.5
Read reviewLower prices
Higher overall user rating
Has Email Templates
Less user friendly
Worse performance
Lower overall expert rating
Lacks Call Management
4.5
4.3
Read reviewBetter help and support
Higher overall user rating
Has Email Tracking
Higher prices
Less user friendly
Lower overall expert rating
4.3
4.6
Read reviewHigher overall user rating
Has Email Tracking
Has Email Templates
Worse performance
Lower overall expert rating
Lacks Sales Opportunity
Lacks Lead Scoring
4.6
4.3
Read reviewHas Email Tracking
Higher prices
Less user friendly
Worse help and support
Worse performance
Lower overall expert rating
Lacks Lead Chatbot
4.3
4.3
Read reviewHas Email Templates
Less user friendly
Worse help and support
Worse performance
Lower overall expert rating
Lacks Marketing Analytics
4.3
4.5
Read reviewLower prices
Better help and support
Higher overall user rating
Has Email Tracking
Less user friendly
Worse performance
Lower overall expert rating
4.5