Top Zendesk Alternatives

Here are the best alternatives to Zendesk. Explore top Zendesk competitors offering similar features, benefits, and functionality. Choose the one that meets your needs, whether you want better pricing, advanced features, or enhanced customization. Use this comparison to discover tools that compete with Zendesk and may better align with your needs.

monday CRM
HubSpot
Pipedrive
Price - Starting from
Basic
$12/seat
/mo
14-Day FREE Trial
Price - Starting from
Free
$0
/mo
Up to 2 users
Price - Starting from
Essential
$14
/mo
14-day FREE trial
Expert Pros
Intuitive design
Responsive customer service
Numerous templates
Cross-team collaboration tools
Expert Pros
Intuitive design
Free version available
Reliable customer support
Numerous workflow templates
Expert Pros
User-friendly design
Easy setup process
Friendly customer support
Efficient management tools
Expert Cons
Limited features on free version
Expert Cons
Automation is unavailable for free plan
Expert Cons
No free version

Zendesk CRM Alternatives

  • Lower prices
  • Higher overall user rating
  • Has Email Templates
  • Less user friendly
  • Worse performance
  • Lower overall expert rating
  • Lacks Call Management
monday CRM
4.5
  • Lower prices
  • Higher overall user rating
  • Has Email Templates
  • Less user friendly
  • Worse performance
  • Lower overall expert rating
  • Lacks Call Management
4.5
  • Better help and support
  • Higher overall user rating
  • Has Email Tracking
  • Higher prices
  • Less user friendly
  • Lower overall expert rating
HubSpot
4.3
  • Better help and support
  • Higher overall user rating
  • Has Email Tracking
  • Higher prices
  • Less user friendly
  • Lower overall expert rating
4.3
  • Higher overall user rating
  • Has Email Tracking
  • Has Email Templates
  • Worse performance
  • Lower overall expert rating
  • Lacks Sales Opportunity
  • Lacks Lead Scoring
Pipedrive
4.6
  • Higher overall user rating
  • Has Email Tracking
  • Has Email Templates
  • Worse performance
  • Lower overall expert rating
  • Lacks Sales Opportunity
  • Lacks Lead Scoring
4.6
  • Has Email Tracking
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Worse performance
  • Lower overall expert rating
  • Lacks Lead Chatbot
Salesforce
4.3
  • Has Email Tracking
  • Higher prices
  • Less user friendly
  • Worse help and support
  • Worse performance
  • Lower overall expert rating
  • Lacks Lead Chatbot
4.3
  • Has Email Templates
  • Less user friendly
  • Worse help and support
  • Worse performance
  • Lower overall expert rating
  • Lacks Marketing Analytics
HoneyBook
4.3
  • Has Email Templates
  • Less user friendly
  • Worse help and support
  • Worse performance
  • Lower overall expert rating
  • Lacks Marketing Analytics
4.3
  • Lower prices
  • Better help and support
  • Higher overall user rating
  • Has Email Tracking
  • Less user friendly
  • Worse performance
  • Lower overall expert rating
Freshsales
4.5
  • Lower prices
  • Better help and support
  • Higher overall user rating
  • Has Email Tracking
  • Less user friendly
  • Worse performance
  • Lower overall expert rating
4.5