Top Zendesk Alternatives
Here are the best alternatives to Zendesk. Explore top Zendesk competitors offering similar features, benefits, and functionality. Choose the one that meets your needs, whether you want better pricing, advanced features, or enhanced customization. Use this comparison to discover tools that compete with Zendesk and may better align with your needs.
Price - Starting from
Basic
$12/seat
/mo
14-Day FREE Trial
Price - Starting from
Lite
$14
/mo
14-day FREE trial
Price - Starting from
Starter Suite
$25
/mo /user
30-day FREE trial
Expert Pros
Intuitive design
Responsive customer service
Numerous templates
Cross-team collaboration tools
Expert Pros
User-friendly design
Easy setup process
Friendly customer support
Efficient management tools
Expert Pros
One-stop solution for sales, marketing, and customer service
Very flexible and highly customizable CRM system
Offers multiple support channels
Scalable pricing model
Expert Cons
Limited features on free version
Expert Cons
No free version
Expert Cons
Deployment can be difficult and time-consuming
Not a very user-friendly interface
Zendesk CRM Alternatives
monday CRM
Starting from:
$12/seat /mo
Free plan / Free trial:
Available
Learn more about monday CRM review.
If you’re looking for a CRM that you’ll actually want to use, you’re in the right place. monday CRM is a no-code, fully customizable CRM that empowers business owners, sales teams, and RevOps to automate and manage the entire sales cycle from pre- to post-sales. From capturing leads to managing your deals pipeline to gathering and analyzing real-time data, seamlessly connect all of the pieces so you can spend more time on the most important work – selling. In this monday CRM review, I'll delve into pricing, features, performance and more, of this CRM software.
Features
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Call Management
Account Management
Collaborative Data
Mobile App
Integrations
Email Sync
Email Tracking
Email Templates
Schedule Emails
Sales
Sales AI
Customer Contact Management
Sales Opportunity
Quote Management
Lead Chatbot
Lead Scoring
Automation
Automated Reports
Marketing Automation
Sales Pipeline Automation
Sales Forecasting Automation
Automated Emails
Pros & Cons
Pros
Intuitive design
Responsive customer service
Numerous templates
Cross-team collaboration tools
Cons
Limited features on free version
Pipedrive
Starting from:
$14 /mo
Free plan / Free trial:
Available
Learn more about Pipedrive review.
Pipedrive is a powerful sales CRM tool designed to streamline your sales process and drive results. With its intuitive cloud-based platform, Pipedrive automates repetitive tasks, nurtures leads, and fosters seamless team collaboration. Key features like a smart Sales Assistant, Leads Inbox, and customizable Sales Pipeline Management empower businesses to focus on closing deals. Gain actionable insights into sales performance, boost productivity, and achieve your business goals faster with Pipedrive—the ultimate tool for sales professionals aiming to thrive in a competitive market. In this review, I'll discuss the Pipedrive CRM pricing plans, features, performance, and more.
Features
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Call Management
Account Management
Collaborative Data
Mobile App
Integrations
Email Sync
Email Tracking
Email Templates
Schedule Emails
Sales
Sales AI
Customer Contact Management
Sales Opportunity
Quote Management
Lead Chatbot
Lead Scoring
Automation
Automated Reports
Marketing Automation
Sales Pipeline Automation
Sales Forecasting Automation
Automated Emails
Pros & Cons
Pros
User-friendly design
Easy setup process
Friendly customer support
Efficient management tools
Cons
No free version
Salesforce
Starting from:
$25 /mo /user
Free plan / Free trial:
Available
Learn more about Salesforce review.
Salesforce CRM is the world’s #1 customer relationship management tool, empowering businesses to track every customer interaction with precision and ease. Packed with cutting-edge features, Salesforce enhances sales, optimizes marketing strategies, and delivers seamless customer service—all from a single platform. With thousands of apps available to supercharge these processes, Salesforce is the ultimate solution for businesses looking to grow smarter and faster while maintaining exceptional customer experiences. In this Salesforce CRM review, I'll discuss the oricing, features, performance, and business value of this CRM software.
Features
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Call Management
Account Management
Collaborative Data
Mobile App
Integrations
Email Sync
Email Tracking
Email Templates
Schedule Emails
Sales
Sales AI
Customer Contact Management
Sales Opportunity
Quote Management
Lead Chatbot
Lead Scoring
Automation
Automated Reports
Marketing Automation
Sales Pipeline Automation
Sales Forecasting Automation
Automated Emails
Pros & Cons
Pros
One-stop solution for sales, marketing, and customer service
Very flexible and highly customizable CRM system
Offers multiple support channels
Scalable pricing model
Cons
Deployment can be difficult and time-consuming
Not a very user-friendly interface
HoneyBook
Starting from:
$29 /mo
Free plan / Free trial:
Not Available
Learn more about HoneyBook review.
Honeybook is the ultimate CRM solution for entrepreneurs, freelancers, and independent business owners looking to streamline their operations. Designed to provide a seamless and professional experience, Honeybook simplifies customer relationship management by handling client interactions, payments, and follow-ups in one intuitive platform. By automating repetitive tasks and organizing your workflows, Honeybook lets you focus on growing your business while delivering exceptional service to your clients. In this review I'll discuss Honeybook CRM pricing, performance, customer service, and features.
Features
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Call Management
Account Management
Collaborative Data
Mobile App
Integrations
Email Sync
Email Tracking
Email Templates
Schedule Emails
Sales
Sales AI
Customer Contact Management
Sales Opportunity
Quote Management
Lead Chatbot
Lead Scoring
Automation
Automated Reports
Marketing Automation
Sales Pipeline Automation
Sales Forecasting Automation
Automated Emails
Pros & Cons
Pros
Comprehensive client management
Easy-to-use, intuitive interface and layout
Custom automation for workflows and tasks
Excellent customer support and onboarding assistance
Cons
Limited scalability for very large enterprises
Fewer integrations compared to larger CRMs
Advanced CRM features are absent
Freshsales
Starting from:
$0 /mo
Free plan / Free trial:
Available
Learn more about Freshsales review.
Freshsales enables sales teams to shorten their sales cycle and impact business growth with a complete automation solution. This software helps businesses gain leads, improve conversations, leverage AI-powered insights, and improve customer engagement to boost sales.
Features
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Call Management
Account Management
Collaborative Data
Mobile App
Integrations
Email Sync
Email Tracking
Email Templates
Schedule Emails
Sales
Sales AI
Customer Contact Management
Sales Opportunity
Quote Management
Lead Chatbot
Lead Scoring
Automation
Automated Reports
Marketing Automation
Sales Pipeline Automation
Sales Forecasting Automation
Automated Emails
Pros & Cons
Pros
User-friendly design
Freddy AI Insights
Reliable customer support
Effective workflow templates
Cons
Slow page loading
Poor collaboration tools
InfoFlo
Starting from:
$30 /mo
Free plan / Free trial:
Available
Learn more about InfoFlo review.
Infoflo CRM Software stands out among all the applications it offers businesses. This software helps you track communication, tasks, projects, documents, and notes. It is a highly intuitive platform that offers users an affordable option with advanced features to provide a premium customer experience.
Features
General Features
Dashboards
Reporting
Marketing Analytics
Pipeline Management
Call Management
Account Management
Collaborative Data
Mobile App
Integrations
Email Sync
Email Tracking
Email Templates
Schedule Emails
Sales
Sales AI
Customer Contact Management
Sales Opportunity
Quote Management
Lead Chatbot
Lead Scoring
Automation
Automated Reports
Marketing Automation
Sales Pipeline Automation
Sales Forecasting Automation
Automated Emails
Pros & Cons
Pros
Affordable CRM tool
Numerous advanced features
Impressive data security
Seamless integration with Outlook
Cons
Requires technical knowledge
Difficult to use free trial
Outdated user interface


