Appointy Scheduling Software Review for 2025
Appointy scheduling Plans & Pricing
Appointy Comparison
Expert Review
Pros
Cons
Appointy scheduling's Offerings
The Appointy cost differs in the various plans below, and are based on businesses that pay yearly, with the monthly rates increasing slightly. You have the option of adding staff members for an additional monthly fee.
Each paid plan offers a 14-day free trial and doesn’t require credit card information. You can also cancel at any time, so you pay off your current month and nothing more.
- Free Plan: Available forever, so you don’t have to worry about it expiring. The plan includes Google bookings, website integration, automatic reminders, a mobile app, and more.
- Growth Plan: Priced at $19.99/mo and available for one staff member, you receive all Free features, plus unlimited appointments and services, email support and live chat, advanced booking features, and more.
- Professional Plan: At $49.99/month, this plan provides access for 5 staff members, resource scheduling, and dedicated staff logins.
- Enterprise Plan: $79.99/mo, this plan covers multiple locations and offers extra features like premium support, removal of Appointy branding, custom text messages, and more.
Customer Support
Anyone who wants to learn more about Appointy or needs an answer to a question can go to the comprehensive help center.
There you will find dozens of articles covering a variety of topics, with the search function allowing you to quickly find questions relating to your query. The blog provides advice on how to best use this scheduling tool for your business needs.
As soon as you visit the Appointy scheduling software website, you will see a chatbot pop up encouraging you to get in touch if you want a demonstration or need help answering questions about the product.
Live chat is available for rapid responses to your queries and email support (contact@appointy.com) is suitable for long-winded matters. These are both options once you have a paid plan, with email support as the only option for free plan users.
The team is reachable 24 hours per day between Monday and Friday, with the times dropping to between 6:30 am and 3:30 pm PST on Saturday, with no support available on Sundays.
Appointy encourages people who have questions or want to learn more about the scheduling tool to give the team a toll-free phone call at +1 786 766 7676.
Personal Experience of Customer Support
Appointy claims to have the quickest average response time in the industry of five hours, with more than 40% of replies coming within an hour. It also promotes an 85% customer satisfaction rate with its support team.
After testing this for myself, I can concur the times are fast and I received concise and accurate responses to my inquiries through the live chat and email support.
Features & Functionality
Scheduling features
The Appointy scheduling tool offers an abundance of quality features and functionalities. These help business owners better manage appointments, automating a lot of processes that previously took a lot of time to manage.
Here’s a quick look at some of the biggest benefits I found when conducting this Appointy review:
- 24/7 Scheduling
- Embed Booking Form on Your Website
- Add Booking to Facebook
- Free Booking Page
- Control Staff Working Hours
- Customize Time Slots
- Back-to-Back Service Booking
- Recurring Booking
- Manage Booking on the Go
- Powerful Analytics
- Automatic Reminders
- Pre-Payment Option
- Last Minute Promotions
- Great Customization
- Customer Insights
- Time Zone Conversions
- Calendar Syncing
- Integration of Third-Party Apps
24/7 Scheduling
Appointy’s research shows that 55% of bookings are made outside regular business hours. This means it is important that your booking system is available 24/7, something which Appointy makes sure to support.
Embed Booking Form on Your Website
Appointy allows you to embed a booking form directly into your website. This means customers don’t have to use a third-party platform to book an appointment as this scheduling tool is right there on the web page.
Add Booking to Facebook
Many businesses utilize Facebook to acquire customers, with Appointy offering Facebook page integration for this booking form. This creates a tab on your page for people to directly book appointments.
Free Booking Page
If you don’t have a website, Appointy creates a sub-domain for free. This means you can quickly create a custom booking page to direct customers.
Control Staff Working Hours
Appointy allows business owners to control the working hours of staff across all service types, giving a great level of flexibility across the board.
Customize Time Slots
You’re not pigeonholed into only having certain time slots available, such as 30-minute windows with Appointy. You can open up a space for as little as 5 minutes or even the whole day if you prefer.
Back-to-Back Service Booking
People making an appointment with the meeting scheduler who want access to multiple services will only see the times when all these services are available together. This cuts out wasted time.
Recurring Booking
Customers can quickly use the scheduling tool to create recurring future appointments for the same type of service.
Manage Booking on the Go
The Appointy app is very user-friendly and allows you to access your business appointments and manage them on the go. You can set up notifications, sync calendars, and much more through this powerful app.
Powerful Analytics
Appointy has an analytics console to see insights into the performance of your account. This includes seeing the month-to-month growth of appointments, estimated sales, new clients, and the satisfaction rating from customers.
Automatic Reminders
You can set up automatic reminders via email and SMS for customers to remind them about their appointments. This decreases no-shows and saves time by not having to do this manually.
Pre-Payment Option
Appointy gives you the option to accept pre-payments from customers. This can be the full payment, a portion, or a fixed sum.
Last Minute Promotions
If you have last-minute cancellations or a particularly quiet period, you can promote last-minute discounts on Twitter and Facebook using the scheduling tool.
Great Customization
Depending on the Appointy plan you choose, you have access to many customization options, whether it is the emails or forms you send, the receipts, privacy settings, or the general aesthetic of the booking form.
Customer Insights
Appointy gathers data on your customers, tracking their past activity and identifying your top clients along with their buying preferences.
Time Zone Conversions
Operating across different time zones can make it more difficult to organize appointments. The Appointy scheduling tool eliminates this issue by automatically converting time zones to reflect your locality.
Calendar Syncing
You can quickly sync calendars from the likes of Google and Apple to make sure your full availability is reflected in the Appointy system.
Integration of Third-Party Apps
Appointy supports the integration of various third-party apps and APIs, such as Google Analytics, Office 365, and Google Tag Manager.
Add-Ons
Enhance scheduling capabilities with additional features.
Platforms
Accessible across various platforms for versatile use.
Performance:
Appointy’s scheduling software is extremely simple to use and very functional. This makes it easy to use even if it’s your first time trying out a scheduling tool. The quality performance is available on desktop and for those who download the Appointy app. The mobile offering is kept nice and concise, so you can manage bookings on the go without any issues.
The calendar scheduler software is intuitive for customers, allowing them to waste no time seeing availability and booking in a slot. The software is reliable, never running into any downtime or crashes in my experience.
You can expand your plan to meet the needs of your team, with Appointy having no issues with scalability. Just pay the monthly add-on and you can add as many team members as you want without any drop-off in performance.
Appointy integrates nicely with other APIs, calendars, and payment systems. This makes your job a lot easier as you won’t be getting frustrated trying to have everything work concurrently.
The paid plans can handle hundreds or even thousands of bookings every month. If you want to customize everything, you’ll find an intuitive set of tools to do so.
Finally, the automation capabilities are seamless, requiring just a few steps to set up and automate appointment reminder notifications.
Ease Of Use:
The process of getting started with Appointy is very easy. It clearly explains its plan options and you can have a free call with a specialist to see which option is best for your needs. Once you choose a plan, you can start onboarding as you please.
The free trial lasts for 14 days and covers all paid plans. If you want to purchase one of the plans, you can quickly do so using a debit card, credit card, or PayPal.
If you want to cancel your plan at any time, you don’t have to pay a cancellation fee. You can just pay for the current month and then the payments will stop. This pay-as-you-go option is very attractive for business owners who prefer not to commit straight away.
Customers can easily see your availability and make appointments online, whether they’re using a form embedded in your website, Facebook, or a custom sub-domain. Setting up automation is seamless, saving you time and effort.
Even if you’re dealing with large volumes of appointments monthly, you won’t see any slowing down of the booking speeds, due to the software being able to handle high loads.
Verdict:
Appointy is an excellent choice for businesses seeking an intuitive and efficient appointment scheduling solution. Its user-friendly design requires minimal training, and it offers powerful features like social media integration, automation, and personalized booking options.
With its versatility across industries—from wellness to professional services—Appointy adapts to fit your business, whether you’re small or large.
The 14-day free trial and pay-as-you-go model make it a risk-free option, allowing you to explore its capabilities without commitment. For businesses looking to streamline appointment management and boost productivity, Appointy is well worth trying.
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