Gusto Review 2025

Category: HR
Gusto HR software is a leading solution designed to simplify payroll, benefits, and human resources for small and medium-sized businesses. With an intuitive interface and comprehensive features, Gusto software streamlines workforce management, making it easier for businesses to handle complex HR tasks with confidence.
Company:Gusto

Gusto HR Plans & Pricing

Simple
$40
/mo
+$6/mo/user
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Plus
$60
/mo
+$9 /mo/user
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Premium
$135
/mo
+ $16.50/mo/user
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Gusto Comparison

Expert Review

4.4
Price
4.5
Ease Of Use
5.0
Features
4.0
Support
4.0
Performance
4.5

Pros

v-pro
Accurate tax calculations & free tax filings
v-pro
Easy integrations
v-pro
Easy to use interface with simple time tracking
v-pro
Customized onboarding tools

Cons

x-con
No mobile app
x-con
No annual plan, lifetime plan or money back guarantee
x-con
Fairly limited performance appraisal features
x-con
No option to e-sign custom documents in core plan

Gusto HR's Offerings

Gusto is a cloud-based HR and payroll platform founded in 2011 to help businesses manage employee payroll, benefits administration, compliance, and HR tasks all in one place. With a focus on simplicity and automation, Gusto human resources tools are designed to serve small and growing businesses looking for a user-friendly solution to handle employee management efficiently.

With over 300,000 businesses using its platform, Gusto services include payroll processing, benefits administration, tax compliance, and employee onboarding, offering an all-in-one solution to meet HR needs.

Gusto Plans and Pricing: How Much Does Gusto Cost?

How much does Gusto cost? Gusto software offers multiple pricing plans to accommodate different business needs. The cost of Gusto HR software depends on the plan you choose, with options for small startups to larger businesses with more complex HR requirements.

Plan Cost (Per Month) Best For Features Included
Simple Plan $40 + $6 per employee Small businesses and startups Full-service payroll, benefits, and hiring
Plus Plan $60 + $9 per employee Growing businesses Advanced HR tools, PTO tracking, time tracking
Premium Plan $135 + $16.50 per employee Large companies needing HR support Dedicated support, compliance alerts, HR advice

Who Should Use Gusto Software?

Gusto software is best suited for:

  • Small businesses needing an affordable and easy-to-use HR and payroll solution.
  • Startups looking to scale their workforce with automated HR tools.
  • Medium-sized businesses that require advanced reporting, compliance support, and benefits management.
  • Businesses using contractors that need seamless contractor payments and 1099 management.

Customer Support

Gusto offers email, phone, and chat support Monday to Friday during office hours. Their customer support has been rated as one of their key features over the past few years.

Features & Functionality

General Features

Key Features of Gusto HR Software

Gusto offers a wide range of features designed to simplify HR tasks and ensure compliance with labor laws. Some of the core functionalities include:

1. Payroll Management

  • Automated payroll processing for salaried and hourly employees.
  • Direct deposit and tax filings with federal, state, and local agencies.
  • Integration with accounting software like QuickBooks and Xero.
  • Contractor payments and multi-state payroll support.

2. HR and Employee Management

  • Customizable onboarding checklists to streamline new hire processes.
  • Automated record-keeping and document management.
  • Employee self-service portal to access pay stubs and tax documents.
  • Compliance support, including labor law updates and workplace policies.

3. Benefits Administration

  • Health insurance plans, retirement savings (401k), and workers’ compensation.
  • PTO tracking and time-off management.
  • Wellness programs and financial planning tools.

4. Hiring and Onboarding

  • Job posting integrations with hiring platforms.
  • Offer letter templates and e-signature capabilities.
  • Background checks and candidate tracking.

5. Gusto Free Tools and Resources

Gusto offers various free resources, such as payroll calculators, compliance checklists, and HR guides to help businesses navigate their workforce needs. While a completely Gusto free plan is not available, these resources can help small businesses understand their HR requirements before subscribing.

gusto hr 401(k) plan

gusto hr payroll screen

x-con
360 Degree Feedback
x-con
Applicant Tracking
v-pro
Benefits Management
x-con
Compensation Management
x-con
Employee Database
x-con
Employee Profiles
x-con
Onboarding
x-con
Payroll Management
x-con
Performance Management
x-con
Recruitment Management
v-pro
Self Service Portal
x-con
Time & Attendance Management
x-con
Time Off Management

Attendance Tracking

Monitor and manage employee attendance accurately.

v-pro
Calendar Management
v-pro
Employee Scheduling
v-pro
FMLA Tracking
v-pro
Overtime Calculation
v-pro
Reporting/Analytics
v-pro
Self Service Portal
v-pro
Time Tracking

Pricing Model

Flexible pricing options to suit diverse HR needs.

v-pro
Monthly Payment
x-con
One-Time Payment
x-con
Annual Subscription

Deployment

Implement HR tools across various environments with ease.

V

x-con
Android
v-pro
Mac
x-con
Chromebook
x-con
Cloud, SaaS, Web-Based
x-con
Ipad
x-con
iPhone
x-con
Linux
x-con
On-Premise - Linux
x-con
On-Premise - Windows
v-pro
Windows

Ease Of Use:

Gusto payroll software is particularly preferred by new businesses and small businesses due to its simplicity. You can easily onboard new employees, provide them access to the self-service portal, record and track their time and run the payroll process each month. There is a range of standard reports you can use to analyze the payroll trend. Gusto also provides video tutorials and live support in case you have a query.

Verdict:

Gusto software is a powerful, all-in-one HR solution that simplifies payroll, benefits, and workforce management for businesses of all sizes. Whether you’re a small startup or an established company, Gusto’s flexible pricing and robust feature set make it an excellent choice.

Overall, Gusto offers great value for money spent on payroll software. It includes all the key features to easily operate the payroll process for your small or medium-sized business. Over 100,000 users across the US now use Gusto, and it has received outstanding customer reviews. Whether you are a business owner or responsible for running your organization’s payroll, Gusto payroll software should be on the top of your list.

If you’re looking for a reliable Gusto HR and payroll solution with intuitive features and transparent pricing, it’s worth trying Gusto’s free trial to explore its capabilities.

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