Paychex Review 2025

Category: PEO
Paychex PEO offers businesses outstanding features. It is a nationwide PEO outfit that represents numerous employees and different sizes of businesses, so you should rest assured that Paychex is a PEO outfit that can handle your business needs.
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Company:Paychex

Paychex PEO Plans & Pricing

Paychex
Custom
/mo

Paychex Comparison

Expert Review

4.4
Price
4.0
Ease Of Use
5.0
Features
4.0
Support
4.5

Pros

v-pro
Access to outstanding support team
v-pro
Easy to use interface
v-pro
Great retirement plans
v-pro
Comprehensive payroll processing

Cons

x-con
Delayed timesheet approval
x-con
Absence of report customization
x-con
Minimum of five employees needed for access to Paychex PEO services

Paychex PEO's Offerings

Typically, Paychex pricing is always calculated on a quote basis depending on your company size and business requirements. The beauty of this is that you can easily predict your cost as new employees join the platform due to business growth. Paychex is designed such that any business can assess its services on a flat, per-employee fee. The cost of your PEO depends on the number of employees per year. Regular PEO contracts are for one year with per-employee pricing. Paychex PEO plans include bundled services. However, you can customize aspects of the packages like master medical or master workers compensation to fit your company’s needs.

Customer Support

Paychex is a PEO brand that offers excellent support to its customers via the sales team. Listed below are ways you can contact the sales team of Paychex for your business needs.

Features & Functionality

General Features

Paychex PEO’s multiple features have made it stand out among its counterparts. Its training services cover all relevant aspects that are needed for business growth. Areas like HR onboarding and safety are part of the area covered by the training. Paychex also offers outstanding PEO services with HR policy development. Listed below are the key features of the Paychex PEO.

HR Services

Paychex will offer you extensive HR support as a business. You will be able to access recruiting resources and onboarding, HR consulting and assessments, benefit orientations, handbook and policy development, employee screening and training, termination and dispute assistance, and other HR services. 

Employee Benefits

With Paychex, your employees will have access to health, retirement, vision, dental, and employee wellness packages. Paychex will allow you and your employees to manage benefits options on the platform. You will also be assisted in selecting the best benefit plan for your business and educated on the various health options available. 

Training and Development

One outstanding feature of this PEO is that it provides onsite safety training in over 80 topics. Sample topics include; business skills and safety and federal employment laws. There’s also a library of online training resources for providing the right education programs for your business. Onsite and online workplace safety training programs are also conducted. 

Payroll and Taxes

Paychex PEO has a payroll package that can track employee work hours, paid time off and sick days. Other services offered by Paychex include compliance with government regulation, payment of local and state taxes, and time clocks. Paychex, like every other PEO, has a mobile app for payroll and HR management like most other PEO software. 

Risk and Compliance

Paychex is a brand that ensures your business meets the requirements for local, state, and federal regulations, workplace safety training, workers compensation, return to work programs, unemployment insurance, development of workplace safety policy and guidelines, and onsite safety inspections. 

Integrations

Just like every other PEO software, Paychex also supports integrations of different accounting software, which makes work easier. These integrations are an excellent way to eliminate manual input of data. Paychex’s integrations are Quickbooks, Xero, Indeed, and Bank of Africa.

v-pro
Human Resource Management
v-pro
Payroll Management
v-pro
Employee Self Service
v-pro
HR Reporting
v-pro
Onboarding
v-pro
Performance and Goals
v-pro
Performance Management
x-con
Succession Planning
v-pro
Recruiting / ATS

Human Resources

Streamline HR processes with advanced tools.

v-pro
Employee History
v-pro
Job Profiles & Administration
v-pro
Benefits Information
x-con
Organizational Charting
v-pro
Compliance Data
v-pro
Report Builder
v-pro
Pre-built Reports
v-pro
New Hire Portal
v-pro
Manager Tracking Tools

Payroll Management

Handle payroll with precision and efficiency.

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Pay Calculation
v-pro
Payroll History
v-pro
Direct Deposit Files
v-pro
Off-Cycle/On-Demand Payment
v-pro
Benefit Plan Administration
v-pro
Payroll Tracking & Auditing
v-pro
Reimbursement Management
x-con
Salary Revision & Increment Management

Employee Self Service

Empower employees with self-service options.

v-pro
Employee Login
v-pro
Update Personal Information
v-pro
Request Time Off
v-pro
View Job History
v-pro
Employee Recognition

Ease Of Use:

The ease of use is a selling point of Paychex. It is easy to use, and implementation takes little time. If you’re a small business owner that knows little or nothing about HR or accounting, you need not worry because Paychex PEO will make payroll and employee management simple and easy.

Verdict:

Paychex has been known to offer a wide range of PEO services backed by experts with years of experience. Due to its long number of years in the industry, it has grown to have a massive user base, making it struggle to give customers individual attention. Paychex might be the right option for large firms needing complex payroll and HR services. Smaller firms that demand better customer support may opt for a smaller company.

User Review

4.3
5
1 Users
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4
2 Users
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3
0 Users
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2
0 Users
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1
0 Users
(0)
Write a review
Leave a review, help others get it right the first time.
logoWrite a Review
3 Reviews
1-10 employees
Used for: 1-2 years
10 Feb - 2022
Convenient HR
Easy software for HR Admin to manage.
Dislike:
  • A custom report can take some time to create, but it happens very rarely, and if you need assistance, you can ask for it.
11-50 employees
Used for: 6-12 months
10 Feb - 2022
Easy and efficient to use
I've had no issues using Paychex so far. It's been easy to adapt to my needs and keep track of payroll records.
51-200 employees
Used for: Less than 6 months
10 Dec - 2021
Great features
Everything we were looking for we found at Paychex. We can easily monitor employee time off, hours and pay stubs.
Dislike:
  • Can take time to build the relevant reports
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