Rezku POS Review For 2025

Category: POS
Rezku POS is a comprehensive, cloud-based point-of-sale system designed specifically for restaurants, bars, and takeaway businesses. Its transparent pricing structure and rich feature set cater to hospitality establishments of all sizes. Key functionalities include inventory tracking, integrated payment solutions, and customer relationship management (CRM) tools, all accessible through a user-friendly interface. The system also offers mobile POS capabilities, e-commerce integration, and multi-location management, ensuring seamless operations across various platforms. In this Rezku POS review, I'll discuss features, performance, customer service, and Rezku's pricing.
Company:Rezku

Rezku POS Plans & Pricing

Essential
$0
/mo*
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Growth
$49
/mo*
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Custom
Custom pricing
/mo*
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Rezku Comparison

Expert Review

4.0
Price
4.0
Ease Of Use
4.0
Features
5.0
Support
3.0

Pros

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Intuitive to use and configure
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Strong focus on security and compliance
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Includes fully-featured loyalty and gifting features
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Simple pricing, with no gouging for premium features

Cons

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Fairly limited hardware options
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The list of integrations is solid but short
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Only available for iPad

Rezku POS's Offerings

I found that Rezku POS offers several pricing plans to accommodate different business needs:​

Essential Plan: Starting at $0 per month, this plan includes software for up to two POS terminals and essential features like online ordering, delivery management, and inventory tracking. Note that card-present processing fees apply at a rate of 3.09% + $0.15 per transaction.​

Growth Plan: Starting at $49 per month, this plan is designed for growing businesses requiring additional terminals and advanced features. Card-present processing fees for this plan are 1.99% + $0.25 per transaction.​

Custom Plan: For larger enterprises with specific requirements, Rezku offers custom pricing tailored to your business needs.

All subscriptions include premium features such as online ordering, delivery driver dispatch, loyalty program, gift card program, kitchen display app, and customer-facing display app. Rezku is well worth the feature-rich package you will receive.

Rezku Software Pricing

Customer Support

When I tested Rezku POS, I found its customer support to be one of the best in the POS software space. Support is unlimited with no additional fees, which is a big advantage compared to other Point of Sale systems that charge extra for assistance. The team is US-based, trained in-house, and available 24/7, and every time I called, I reached a live representative within seconds—no frustrating automated menus.

Communication Channels

Phone Support: I tested the phone support multiple times and was consistently connected to a knowledgeable rep who helped me troubleshoot Retail Management and Inventory Tracking issues. ​

Live Chat & Email: The Mobile POS chat support was fast and responsive, and email responses were detailed, covering topics like E-commerce Integration and Integrated Payment Solutions.

FAQ & Knowledge Base: I found an extensive knowledge base with full documentation, how-to guides, and a training app—useful for onboarding staff and setting up Cloud-Based POS Systems efficiently. ​

Additional Resources

Blog: Rezku maintains a simple blog, mainly focusing on Multi-location Management updates, new Point of Sale software features, and business tips. However, content is limited, with only a handful of posts published each year.

Rezku POS blog
Training & Onboarding: Rezku provides remote setup and manager training, which made it easy to customize Sales Analytics features and optimize Customer Relationship Management (CRM) tools right from the start.

Overall, my experience with Rezku’s customer support highlighted their commitment to providing comprehensive assistance through multiple channels, ensuring businesses can operate smoothly with reliable support.

Features & Functionality

Best For

Tailored solutions for retail stores, coffee shops, nightclubs, quick service, bars, restaurants, and food trucks.

Rezku Homepage

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Retail Store
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Coffee Shop
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Nightclub
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Quick Service
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Bars
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Restaurants
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Food Truck

General Features

I found it really impressive that, in terms of functionality, Rezku goes well beyond any competitor on the market.

The systems’ security is on the absolute highest level. Notable features include 3-day offline credit card payments, seamless integration with 3rd party online ordering services, automated inventory control with low-stock emails and a white-label online ordering portal for your customers.

Rezku handles the usual things exceptionally well too. Everything you’d expect from a modern POS System including table-side ordering and payment, order and split by seat, highly customizable menu management with conversational modifiers, half-and-half pizzas and advanced couponing functions.

Here’s a list of some of the features, and I’ll go into detail below:

  • Menu Management
  • Ingredient-Level Food Cost Calculations
  • Full Service and Table Side Ordering
  • Automated Inventory Control
  • Driver Dispatch System with SMS
  • Offline Mode
  • Online Ordering and Delivery
  • Dedicated Manager’s App
  • Advanced Kitchen Display System (KDS)
  • Liner-Less To-Go Label Printing
  • Conversational Modifiers
  • Half-and-Half Pizza Customization
  • Advanced Couponing Functions
  • Integrations & Add-Ons

Menu Management

When I explored Rezku’s menu management capabilities, I was impressed by its flexibility. The drag-and-drop design made customization straightforward, allowing me to incorporate stock images, upload photos, and adjust color themes to align with the restaurant’s branding. Collaborating with a dedicated Rezku team member ensured the menu was tailored precisely to our needs. The custom-branded online ordering portal was a standout feature, enabling seamless online menu integration without any need for complex website programming.

Rezku Menu Management

It was also really easy to move items from one table to another. This is really useful for split checks, or when there’s a mistake in the order.

Rezku POS order transfers

Ingredient-Level Food Cost Calculations

Rezku’s ingredient-level food cost tracking allows restaurants to monitor expenses down to individual ingredients. I found this feature useful for maintaining profitability, as it helps identify high-cost menu items and optimize pricing. By integrating with inventory tracking, businesses can reduce waste, manage food costs, and improve overall retail management efficiency.

Full Service and Table Side Ordering

Testing Rezku’s tableside ordering was a game-changer for streamlining operations. The system allowed for rapid check splitting by seat or item, and the wireless handheld POS devices with integrated payments kept service efficient. Orders sent directly to the kitchen reduced unnecessary back-and-forth, and the option for guests to use table QR codes to order and pay from their smartphones minimized reliance on front-of-house staff.

Rezku Full Service and Table Side Ordering

Automated Inventory Control

Managing inventory became significantly more efficient with Rezku’s automated inventory control. I could enter stock levels, and items were automatically removed from the menu when they sold out. Real-time updates from the POS allowed for on-the-fly adjustments, and the system’s ingredient tracking sent automatic emails to managers when stock levels dipped below preset thresholds, helping to prevent shortages and maintain customer satisfaction.

Driver Dispatch System with SMS

Managing in-house delivery becomes much easier with Rezku’s driver dispatch system. The system provides real-time tracking, allowing businesses to send delivery drivers turn-by-turn directions while also sending automated SMS updates to customers. When I tested it, I found that it helped streamline operations while improving the customer experience for multi-location management and selling online.

Offline Mode

One of the most reassuring features I encountered was Rezku’s offline mode. Even during internet outages, operations continued seamlessly, with the ability to send and print orders to the kitchen, transfer orders between stations, and process credit card payments. The system securely stored credit card transactions for up to three days, automatically syncing all offline data once the connection was restored, ensuring no loss of information.

Online Ordering and Delivery

Online ordering and delivery are a top revenue generator for restaurants and are essential. Rezku’s first-party online ordering system is extremely easy to use. You won’t require any coding knowledge, website hosting services or technical knowledge. It is fully customized and branded to your restaurant and integrates with Rezku’s included gift cards, loyalty and coupons. Rezku integrates seamlessly with all major 3rd party online ordering and delivery services, printing right to the kitchen and eliminating the need for extra tablets.

Rezku includes features to help you get the most out of delivery. Manage in-house deliveries like a pro, with a dedicated delivery driver dispatch interface that includes turn-by-turn directions, return estimates and driver cash owed. For those who don’t do in-house delivery, Rezku integrates with DoorDash Drive, allowing you to assign deliveries to DoorDash drivers on the fly.

Rezku Online Ordering and Delivery

Dedicated Manager’s App

Rezku’s manager’s app allows for remote system management, letting business owners monitor sales, track inventory, and adjust Point of Sale system settings from anywhere. I liked the flexibility of checking sales analytics and menu updates without being on-site. This is a great tool for businesses managing cloud-based POS systems across multiple locations.

Advanced Kitchen Display System (KDS)

Rezku’s advanced KDS system enhances kitchen efficiency by digitizing order management. Instead of relying on printed tickets, staff can see real-time orders on a display, reducing errors and improving speed. When I tested it, the system streamlined communication between the POS software and kitchen, making it ideal for high-volume restaurants.

Liner-Less To-Go Label Printing

For takeout and delivery businesses, liner-less label printing eliminates waste while improving order accuracy. Unlike traditional sticky labels, these printouts adjust dynamically to fit various order details. This made managing e-commerce integration for pickup and delivery orders seamless when I tested it, ensuring correct labeling without wasted materials.

Conversational Modifiers

Rezku’s conversational modifiers make ordering more intuitive. Instead of rigid menu selections, servers can adjust orders dynamically, such as changing ingredients or preparation styles. This was particularly useful for restaurants with complex menus, making the Point of Sale software easier to use while improving customer satisfaction.

modifiers Rezku POS

Half-and-Half Pizza Customization

A standout feature for pizzerias, Rezku’s half-and-half pizza customization allows customers to order different toppings on each half of a pizza. When I tested this, it simplified what is usually a manual process, reducing order mistakes and ensuring accurate inventory updates in the POS system.

pizza POS Rezku

Advanced Couponing Functions

Rezku supports advanced couponing functions, letting businesses create custom discounts based on specific criteria. Whether offering discounts on particular days, for certain customers, or with purchase minimums, I found the system flexible. Businesses looking to maximize customer relationship management (CRM) will benefit from these targeted promotions.

Integrations & Add-Ons

While Rezku’s list of integrations isn’t exhaustive, it effectively covers essential areas. The system integrates with major accounting software like Xero, QuickBooks, and Sage, facilitating seamless financial management. It also supports various online ordering and delivery services, including DoorDash, Uber Eats, and Grubhub, expanding the restaurant’s reach.

For bar operations, integrations with services like DigitalPour, BarVision, and BeerBoard enhance functionality, making Rezku a versatile choice for diverse hospitality businesses.

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Inventory Management
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Loyalty Program
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Mobile Compatibility
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Online Ordering
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Reporting
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Split Checks
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Manage Tips
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Staff Scheduling
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Offline Payments
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Customer Profiles
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Multidevice Payments
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Gift Card Support
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Accounting Integration
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Tableside Ordering
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Floor Plan Management
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Customer-Facing Display
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Self-Service Kiosk

Hardware & Software

Rezku is an iPad-based system. The iPads themselves are not included in the pricing, so must be allowed for as a separate cost. For those needing a full hardware-based system, there are various options, including cash drawers, receipt printers, and card readers. There are preset bundles available, as well as the option of building custom systems.

Rezku Hardware

The Rezku system is compatible with all iPads running iPadOS version 12 or above. Rezku recommends using iPad 10.2 inch versions (gen 7/8/9), iPad Pro 12.9 inch version (gen 3/4/5) and iPad Mini (gen 4/5) for standard case and stand compatibility.

Rezku Software

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iOS
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Android
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Cloud-Based
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On-place Installation
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Windows
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Mac

Pricing Options

Flexible pricing plans to meet different business needs.

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Free Trial
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Freemium
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Monthly Subscription
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Annual Subscription
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One-Time License

Performance:

When I tested Rezku POS, I was impressed by its speed and reliability. The system runs smoothly on iPads, and transactions process quickly without lag. Whether handling retail management, inventory tracking, or integrated payment solutions, Rezku ensures minimal delays.

I tested order processing during peak hours, and the Point of Sale system handled multiple transactions simultaneously without performance issues.

Speed & Stability
Rezku’s cloud-based POS system keeps everything in sync across multiple devices, so updates to sales, inventory, and customer data happen in real time. Even in offline mode, the system remains functional, allowing businesses to continue operating for up to three days without an internet connection. This level of reliability is crucial for restaurants and retail businesses that can’t afford downtime.

Usability & Responsiveness
I found the interface highly responsive, with menus and reports loading instantly. Navigating through settings and customization options felt seamless, making it easy to adapt the POS software to different business needs. Whether using mobile POS devices or managing multi-location setups, performance remained consistent.

Rezku POS delivers a fast, stable, and efficient Point of Sale software experience. Its speed, real-time updates, and offline capabilities make it a solid choice for businesses that need a reliable POS system without disruptions.

Ease Of Use:

Rezku is incredibly easy to use. The software has won numerous user experience awards and is considered one of the best when it comes to seamless usability.

When I first tried out Rezku POS, I was immediately impressed by its intuitive design. The user-friendly interface made navigation a breeze, and I found that setting up and customizing the system required no learning curve. This seamless usability has earned Rezku numerous user experience awards, solidifying its reputation as a top-tier Point of Sale (POS) system. ​

During my testing, I also explored Rezku’s onboarding process, which includes remote setup and manager training. These features are highly refined to get businesses up and running quickly without any hitches. The availability of numerous tutorials, videos, and a dedicated training app further enhances the ease of use, ensuring that staff can quickly become proficient with the system. ​

There is also a great selection of tutorials on the YouTube channel:

Overall, my experience with Rezku POS highlighted its exceptional design focused on seamless usability, making it an excellent choice for businesses seeking an efficient and user-friendly POS solution.

Uniqueness:

Rezku Uniqueness

Verdict:

Rezku has a laser focus on doing one thing and doing it well. While some POS systems try to cater for every possible business, Rezku concentrates solely on restaurants and bars. The approach makes for a very intuitive system that’s easy to learn and a pleasure to use.

There are some slightly negative ways in which Rezku’s size and relatively recent entry into the POS business shows its head. While the support on offer is of a high standard, it’s not 24/7. Unfortunately, a fairly limited selection of self-service support options does compound this issue.

However, this should not detract from Rezku’s well-thought-out feature set, appealing pricing and overwhelmingly positive reputation. The features around phone orders and food delivery are truly excellent, and clearly designed with the world’s “new normal” in mind. Rezku has put a lot of thought into what modern food service businesses need.

User Review

4.4
5
5 Users
(5)
4
3 Users
(3)
3
1 Users
(1)
2
0 Users
(0)
1
0 Users
(0)
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9 Reviews
1-10 employees
Used for: 6-12 months
03 Apr - 2021
Best POS system to date!
With Rezku, I am able to track my entire inventory aswell as ingredients with ease and its simple and intuitive when you run out of ingredients too. I can also track my employees hours and tips too.
Like:
  • Manager notes feature is really great for me
Dislike:
  • Offline mode option is problematic as I now have to make sure i remember to put it in offline mode instead of it being automatically on
1-10 employees
Used for: 1-2 years
30 Mar - 2021
Rezku was the answer to all my problems
Ever since making the switch to this POS system, all the discrepancies I previously had were immediately fixed. Complete communication, combability, and compliance! There are no cons for the Rezku solution in my book. The customer service was also excepti
Like:
  • Easily can make changes on products. Everything runs smoothly between interfaces and processes.
1-10 employees
Used for: 6-12 months
23 Mar - 2021
Happy to work with them
Nice POS system
Like:
  • They update & add new features all the time. Always have good customer support and help with every issue
Dislike:
  • Limited options - would love more control over actions
1-10 employees
Used for: 6-12 months
16 Feb - 2021
Outstanding, intuitive & Easy to use
As a server in a restaurant I can confidently say the Rezku system is great! Very modern with Apple iPad with an easy setup
Like:
  • Tech support is great
1-10 employees
Used for: 6-12 months
16 Feb - 2021
Very Satisfied
My shop is able to keep much better track of orders now. Everything is organized and relatively easy to operate and train staff on.
Like:
  • Customer support answered me back promptly everytime.
Dislike:
  • Would like slightly more control over inventory display.
11-50 employees
Used for: 1-2 years
15 Jan - 2021
Love it! Would recommend
I come from a retail background and have used multiple POS systems before. Rezku tops my list. It's intuitive and straightforward
Like:
  • The timecards and analytics are great
Dislike:
  • Nothing bad to report
11-50 employees
Used for: 6-12 months
07 Jan - 2021
Overall a wonderful pick for POS
The best part of using rezku is the robust CRM system. Makes it convenient to issue rewards and gift cards. Their chat feature was also outstanding. I'm very impressed with their response times and 24/7 team support.
11-50 employees
Used for: Less than 6 months
07 Jan - 2021
Working with this company has been a great experience. Great Product
It allows a restaurant of our size to operate efficiently and effectively without difficulty for the end user as well as the management team.
Dislike:
  • The customization of reports isn't as robust as other systems I've experienced.
11-50 employees
Used for: 2+ years
04 Jan - 2021
Affordable, excellent system
The admin side of this software is wonderful. It's easy to understand, as was the initial setup and installation. I use this software in my food establishments. The back end reports have really helped improved my knowledge within my own industry.
Like:
  • Great competitive pricing. The value for money is exceptional.
Dislike:
  • Customization is lacking just a tad. It's something that doesn't affect my day to day but may for other industries.