Squarespace E-Commerce Review For 2025
Squarespace eCommerce Plans & Pricing
Squarespace Comparison
Expert Review
Pros




Cons


Squarespace eCommerce's Offerings
The Squarespace pricing plans are transparent, which makes it easy to determine which one is right for you.
Squarespace offers four eCommerce pricing plans all of which provide unlimited storage and bandwidth.
Personal Plan: $16 per month with a 14-day free trial. Suitable for building simple websites with no integrated eCommerce features.
Business Plan: $23 per month, also includes a 14-day free trial. Allows for basic eCommerce capabilities, like selling products and collecting donations, with a transaction fee.
Basic Commerce Plan: $28 per month, providing more robust eCommerce features without transaction fees and with advanced merchandising options.
Advanced Commerce Plan: $52 per month, includes all lower-tier features plus advanced shipping, discounts, and subscriptions capabilities, also with a 14-day free trial.
Customer Support
Email Support – Quick and Reliable
I found the Squarespace email support to be fast and helpful. You can reach out 24/7, and when I sent a request, I got a detailed response within a few hours. This is great for non-urgent questions that need thorough explanations.
Live Chat – Instant Help
For immediate support, live chat is available Monday to Friday from 4:00 AM to 8:00 PM EST. I used it and was connected to a rep quickly. They were friendly, knowledgeable, and solved my issue on the spot, making it a solid option for urgent problems.
Help Center and Community Forums
Squarespace has a Help Center packed with guides and tutorials. I also explored the community forums, where other users share solutions and tips, making it a great place to learn and troubleshoot.
Blog and Learning Resources
Squarespace’s blog shares e-commerce tips, design inspiration, and updates. They also offer webinars and workshops to help businesses make the most of their online store builder.
Overall, Squarespace offers friendly and accessible support, making it easy to get help whether you’re just starting or scaling your e-commerce website.
Features & Functionality
General Features
Squarespace has a wide and well-developed website-building feature set. All the CMS tools it brings to the table are fully formed and usually glitch-free. There’s a developer platform, a built-in blog, scheduling, content imports, effective site search, and so much more.
Squarespace is a robust platform for both physical and digital sales, catering to a variety of business needs with extensive customization and powerful integrated tools.
Top Product and Service Features of Squarespace e-commerce:
- Product listing and inventory management
- Integrated payment solutions
- Customizable online storefronts
- Inventory and order management
- Shipping and tax tools
- Marketing and SEO tools
- Mobile optimization
- Third-party extensions
- Social media integration
- Appointment booking and service sales
- Subscription and digital content sales
- Email marketing campaigns
- Mobile app
- Real-time shipping
- Payment options
- Security
Let’s explore these features in more depth:
Product listing and inventory management
There’s no limit to the number of products you can upload to your online store, and you’re able to put them in categories and subcategories so they can be easily located.
Customers can get a quick view of the products without having to click through to their individual page, and there’s a zoom function so you can upload high-resolution images.
You can add multiple product variations, set up low stock-level notifications, and even showcase related products. The inventory management features are robust, but the interface has remained simple to work with.
Integrated Payment Solutions
Squarespace CMS supports seamless transactions through integration with popular payment processors like Stripe and PayPal, providing simple and secure checkout experiences.
Customizable Online Storefronts
With Squarespace’s Fluid Engine, users can easily design their online stores using a drag-and-drop interface. The platform offers extensive customization options to enhance the shopping experience.
Inventory and Order Management
The Squarespace website builder offers robust inventory and order management tools, which allow businesses to efficiently manage stock levels and track orders in real-time.
These tools ensure that you can smoothly process and fulfill orders, keeping pace with customer demands.
This seamless integration helps maintain accurate inventory counts. It also allows businesses to update product details quickly, reducing the risk of overselling and ensuring customer satisfaction with reliable order updates and management.
Shipping and Tax Tools
Flexible shipping options, including flat-rate, weight-based, and real-time rates, are available alongside straightforward tax tools to ensure compliance and streamline the checkout process.
Marketing and SEO Tools
Built-in SEO capabilities help improve search rankings, while marketing tools such as email campaigns and social media integrations drive traffic and effectively engage customers.
Mobile Optimization
Squarespace ensures that all online stores are optimized for mobile devices, providing a seamless shopping experience across all platforms.
Third-Party Extensions
The website builder offers a wide range of third-party extensions available, enhancing functionality in areas like shipping, SEO, and customer notifications, allowing for a tailored e-commerce solution.
Social Media Integration
Easily link your online store with major social media platforms to enhance your marketing efforts and reach a broader audience.
Appointment Booking and Service Sales
For service-based businesses, Squarespace website builder includes tools for scheduling appointments and booking services directly through the online store.
Subscription and Digital Content Sales
Squarespace supports the sale of subscriptions and digital content, providing an avenue for businesses to build recurring revenue and sell products like eBooks and music directly from their sites.
Email marketing campaigns
The Squarespace eCommerce website builder comes with a solid email marketing tool that makes it simple to boost sales. You’re able to import website content, create custom layouts, insert buttons and links, share your social media accounts, see analytics related to your campaigns, segment mailing lists, and more.
Mobile app
The Commerce mobile app for iOS and Android allows you to keep track of your store on the go. You’re able to access your orders, customers, and inventory as well as fulfill orders and issue refunds. If you have the iOS application then you can even add new products.
Sell digital content
You’re able to sell intangible products like information, audio, videos, etc. right from the website. Customers will get a custom link to download their products and it’ll expire within 24 hours. The maximum file size for digital downloads is limited to 300MB.
Real-time shipping
It has direct integrations with multiple shipping carriers like UPS, USPS, and FedEx. This allows you to show real-time costs at checkout so you’re not over or under-charging customers. You can also set up multiple types of fulfillment based on the needs of your business.
Payment options
The platform has a limited payments ecosystem that only includes a few payment processors. These are Stripe, Square, and PayPal. Through them, you’re able to collect credit cards, debit cards, Apple Pay, and PayPal payments. The good news is that you can select dozens of supported currencies.
Security
Squarespace is PCI DSS compliant and every domain that’s connected to a Squarespace website comes with an SSL certificate to protect visitor data. It’s also HIPAA compliant and will handle sensitive customer data the proper way.
Customer payment card data isn’t available to Squarespace. Instead, that information is routed directly to the payment processor you integrate with so even if something happens to your website, that information will remain safe.














Design
There are over 100 templates you can choose from and they’re in different categories such as portfolio, eCommerce, photography, services, events, etc. The templates look professional and they’re always being updated to take advantage of the latest design trends. They’re just a starting point for you because you can further customize almost every aspect of their appearance to ensure you get the look and feel you’re after. If you’re conversant with HTML or CSS you can create unique effects or changes. The good news is that you can easily switch between templates if you decide you don’t like one.









Multimedia Automations
Automate the integration and management of multimedia content to enhance customer engagement.



Marketing
Squarespace comes with multiple robust marketing tools like the email marketing service which has already been mentioned. It also has social media integrations, a form builder, call-out banners, SEO tools, and additional third-party integrations.










Hosting
Reliable hosting solutions to support your eCommerce needs.




Performance:
When I tested Squarespace’s e-commerce platform, I found its performance to be reliable and efficient for small to medium-sized businesses. The platform boasts a 99.98% uptime, ensuring your online store remains accessible to customers consistently.
Page Load Speed
I played with various e-commerce website designs and observed that Squarespace maintains commendable page load speeds. However, for online stores with extensive product catalogs or high-resolution images, it’s advisable to optimize media files to maintain swift loading times.
Mobile Responsiveness
Squarespace’s mobile-responsive design ensures that your online store functions seamlessly across devices. When I accessed the platform on different devices, the user experience remained consistent, which is crucial for businesses aiming to sell online to a broad audience.
Scalability Considerations
While Squarespace is among the top e-commerce platforms for small to medium-sized enterprises, businesses anticipating rapid growth or requiring advanced inventory management might find the platform’s capabilities limiting. In such cases, exploring more open-source or headless CMS options could be beneficial.
Ease Of Use:
Beginner-Friendly Setup
When I tested Squarespace’s e-commerce platform, I found it straightforward to use, even for beginners. The online store builder offers a drag-and-drop interface, allowing users to create an e-commerce website design without coding knowledge. I set up a store in a few hours, making it one of the best e-commerce platforms for small businesses.
Quick Website Deployment
I played with adding products, configuring inventory management, and setting up payment processors, and I was able to launch a store within a day. More complex features, like SEO settings and marketing automation, take longer to master, but the platform provides step-by-step guides.
For those looking for an affordable e-commerce solution, Squarespace makes selling online simple. Its mobile-responsive design and SEO features ensure that businesses can reach customers across devices without technical complexity.
Verdict:
Squarespace has gone through many evolutions since it was founded in 2003. Today, it serves over a million customers and is rapidly growing because it offers a comprehensive suite of tools for building beautiful eCommerce stores. It provides email marketing, has over 100 templates, provides a built-in blog, and allows you a lot of design flexibility.
The platform does have a few quirks like not auto-saving your content and there is no refund on monthly plans. If you can look past that and want a tool that’s constantly improving and doesn’t have a huge price tag then Squarespace is a great choice.
User Review

- - There are tons of features
- - Support is friendly and seems to know what they’re doing
- - The designs are amazing and are constantly improving
- Pros
- - Great templates
- - Fast website development
- - Global edits to the main styles so it saves a lot of time
- Campaigns integration is currently limited. For example, you can’t add a contact to a mailing list if they submit a form.
- - Pixel perfect design customization is lacking
- - Zero media storage
- - Cannot duplicate the site or the pages themselves
- - There’s no support for plugins
- - No revision history or undo button