Squarespace E-Commerce Review For 2025

Category: eCommerce
Squarespace's e-commerce platform empowers businesses to create stunning online stores with customizable templates and a user-friendly interface. Its comprehensive suite of tools enables seamless management of products, inventory, and orders, facilitating both online and in-person sales. With integrated marketing features and secure payment processing, Squarespace provides a robust solution for businesses aiming to establish a compelling online presence and drive sales growth. In this Squarespace review we'll look at the features, pricing, ease of use and business value offered by this e-commerce web builder.

Squarespace eCommerce Plans & Pricing

Personal
$16
/mo
14-day FREE trial
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Business
$23
/mo
14-day FREE trial
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Basic Commerce
$28
/mo
14-day FREE trial
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Advanced Commerce
$52
/mo
14-day FREE trial
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Squarespace Comparison

Expert Review

4.6
Price
4.5
Ease Of Use
4.5
Features
5.0
Support
4.5
Performance
4.5

Pros

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Provides email marketing tools to customers
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Help and support is 24/7
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Wide range of features to boost conversions
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Solid professional-looking, mobile friendly templates

Cons

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There’s no auto save feature when editing pages
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You don’t get a refund on monthly plans

Squarespace eCommerce's Offerings

The Squarespace pricing plans are transparent, which makes it easy to determine which one is right for you.

 Squarespace offers four eCommerce pricing plans all of which provide unlimited storage and bandwidth.

Personal Plan: $16 per month with a 14-day free trial. Suitable for building simple websites with no integrated eCommerce features.

Business Plan: $23 per month, also includes a 14-day free trial. Allows for basic eCommerce capabilities, like selling products and collecting donations, with a transaction fee.

Basic Commerce Plan: $28 per month, providing more robust eCommerce features without transaction fees and with advanced merchandising options.

Advanced Commerce Plan: $52 per month, includes all lower-tier features plus advanced shipping, discounts, and subscriptions capabilities, also with a 14-day free trial.

 

Customer Support

Email Support – Quick and Reliable
I found the Squarespace email support to be fast and helpful. You can reach out 24/7, and when I sent a request, I got a detailed response within a few hours. This is great for non-urgent questions that need thorough explanations.

Live Chat – Instant Help
For immediate support, live chat is available Monday to Friday from 4:00 AM to 8:00 PM EST. I used it and was connected to a rep quickly. They were friendly, knowledgeable, and solved my issue on the spot, making it a solid option for urgent problems.

Help Center and Community Forums
Squarespace has a Help Center packed with guides and tutorials. I also explored the community forums, where other users share solutions and tips, making it a great place to learn and troubleshoot.

Blog and Learning Resources
Squarespace’s blog shares e-commerce tips, design inspiration, and updates. They also offer webinars and workshops to help businesses make the most of their online store builder.

Overall, Squarespace offers friendly and accessible support, making it easy to get help whether you’re just starting or scaling your e-commerce website.

Features & Functionality

General Features

Squarespace has a wide and well-developed website-building feature set. All the CMS tools it brings to the table are fully formed and usually glitch-free. There’s a developer platform, a built-in blog, scheduling, content imports, effective site search, and so much more.

Squarespace is a robust platform for both physical and digital sales, catering to a variety of business needs with extensive customization and powerful integrated tools.

Top Product and Service Features of Squarespace e-commerce:

  • Product listing and inventory management
  • Integrated payment solutions
  • Customizable online storefronts
  • Inventory and order management
  • Shipping and tax tools
  • Marketing and SEO tools
  • Mobile optimization
  • Third-party extensions
  • Social media integration
  • Appointment booking and service sales
  • Subscription and digital content sales
  • Email marketing campaigns
  • Mobile app
  • Real-time shipping
  • Payment options
  • Security

Let’s explore these features in more depth:

Product listing and inventory management

There’s no limit to the number of products you can upload to your online store, and you’re able to put them in categories and subcategories so they can be easily located.

Customers can get a quick view of the products without having to click through to their individual page, and there’s a zoom function so you can upload high-resolution images.

You can add multiple product variations, set up low stock-level notifications, and even showcase related products. The inventory management features are robust, but the interface has remained simple to work with.

product-listing-and-inventory-management

Integrated Payment Solutions

Squarespace CMS supports seamless transactions through integration with popular payment processors like Stripe and PayPal, providing simple and secure checkout experiences​​.

Customizable Online Storefronts

With Squarespace’s Fluid Engine, users can easily design their online stores using a drag-and-drop interface. The platform offers extensive customization options to enhance the shopping experience.

Inventory and Order Management

The Squarespace website builder offers robust inventory and order management tools, which allow businesses to efficiently manage stock levels and track orders in real-time.

These tools ensure that you can smoothly process and fulfill orders, keeping pace with customer demands.

This seamless integration helps maintain accurate inventory counts. It also allows businesses to update product details quickly, reducing the risk of overselling and ensuring customer satisfaction with reliable order updates and management.

inventory-and-order

Shipping and Tax Tools

Flexible shipping options, including flat-rate, weight-based, and real-time rates, are available alongside straightforward tax tools to ensure compliance and streamline the checkout process​​.

Marketing and SEO Tools

Built-in SEO capabilities help improve search rankings, while marketing tools such as email campaigns and social media integrations drive traffic and effectively engage customers.

Mobile Optimization

Squarespace ensures that all online stores are optimized for mobile devices, providing a seamless shopping experience across all platforms.

Third-Party Extensions

The website builder offers a wide range of third-party extensions available, enhancing functionality in areas like shipping, SEO, and customer notifications, allowing for a tailored e-commerce solution​​.

Social Media Integration

Easily link your online store with major social media platforms to enhance your marketing efforts and reach a broader audience​​.


social-media-integration

Appointment Booking and Service Sales

For service-based businesses, Squarespace website builder includes tools for scheduling appointments and booking services directly through the online store​.

Subscription and Digital Content Sales

Squarespace supports the sale of subscriptions and digital content, providing an avenue for businesses to build recurring revenue and sell products like eBooks and music directly from their sites​.

subscription-and-digital-content-sales

Email marketing campaigns

The Squarespace eCommerce website builder comes with a solid email marketing tool that makes it simple to boost sales. You’re able to import website content, create custom layouts, insert buttons and links, share your social media accounts, see analytics related to your campaigns, segment mailing lists, and more.

Mobile app

The Commerce mobile app for iOS and Android allows you to keep track of your store on the go. You’re able to access your orders, customers, and inventory as well as fulfill orders and issue refunds. If you have the iOS application then you can even add new products.
Sell digital content
You’re able to sell intangible products like information, audio, videos, etc. right from the website. Customers will get a custom link to download their products and it’ll expire within 24 hours. The maximum file size for digital downloads is limited to 300MB.

Real-time shipping

It has direct integrations with multiple shipping carriers like UPS, USPS, and FedEx. This allows you to show real-time costs at checkout so you’re not over or under-charging customers. You can also set up multiple types of fulfillment based on the needs of your business.

Payment options

The platform has a limited payments ecosystem that only includes a few payment processors. These are Stripe, Square, and PayPal. Through them, you’re able to collect credit cards, debit cards, Apple Pay, and PayPal payments. The good news is that you can select dozens of supported currencies.

Security

Squarespace is PCI DSS compliant and every domain that’s connected to a Squarespace website comes with an SSL certificate to protect visitor data. It’s also HIPAA compliant and will handle sensitive customer data the proper way.

Customer payment card data isn’t available to Squarespace. Instead, that information is routed directly to the payment processor you integrate with so even if something happens to your website, that information will remain safe.

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Number of templates
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Drag & Drop Editor
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Free Stock Photos
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SEO tools
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Social media integration
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Visitor statistics
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Third-party apps
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Data security
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Multi-lingual website
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Inventory management
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Payment options
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Returns & Refunds
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Shipping management
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Mobile - friendly

Design

There are over 100 templates you can choose from and they’re in different categories such as portfolio, eCommerce, photography, services, events, etc. The templates look professional and they’re always being updated to take advantage of the latest design trends. They’re just a starting point for you because you can further customize almost every aspect of their appearance to ensure you get the look and feel you’re after. If you’re conversant with HTML or CSS you can create unique effects or changes. The good news is that you can easily switch between templates if you decide you don’t like one.

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Number of templates
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Mobile compatible templates
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Add HTML code
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Blog
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Portfolio
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Design flexibility
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Drag & Drop Editor
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Multi-lingual website
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Fully customized

Multimedia Automations

Automate the integration and management of multimedia content to enhance customer engagement.

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Free Stock Photos
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Video Plug-Ins
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Audio Plug-Ins

Marketing

Squarespace comes with multiple robust marketing tools like the email marketing service which has already been mentioned. It also has social media integrations, a form builder, call-out banners, SEO tools, and additional third-party integrations.

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SEO tools
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Social media integration
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Widgets + Apps
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Abandoned cart tools
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Newsletter tool
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Monetization
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Product reviews
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Visitor statistics
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Promotions & Discounts
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Advertising credits

Hosting

Reliable hosting solutions to support your eCommerce needs.

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Number of sites
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Free custom domain
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Space
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Bandwith

Performance:

When I tested Squarespace’s e-commerce platform, I found its performance to be reliable and efficient for small to medium-sized businesses. The platform boasts a 99.98% uptime, ensuring your online store remains accessible to customers consistently.

Page Load Speed

I played with various e-commerce website designs and observed that Squarespace maintains commendable page load speeds. However, for online stores with extensive product catalogs or high-resolution images, it’s advisable to optimize media files to maintain swift loading times.

Mobile Responsiveness

Squarespace’s mobile-responsive design ensures that your online store functions seamlessly across devices. When I accessed the platform on different devices, the user experience remained consistent, which is crucial for businesses aiming to sell online to a broad audience.

Scalability Considerations

While Squarespace is among the top e-commerce platforms for small to medium-sized enterprises, businesses anticipating rapid growth or requiring advanced inventory management might find the platform’s capabilities limiting. In such cases, exploring more open-source or headless CMS options could be beneficial.

Ease Of Use:

Beginner-Friendly Setup
When I tested Squarespace’s e-commerce platform, I found it straightforward to use, even for beginners. The online store builder offers a drag-and-drop interface, allowing users to create an e-commerce website design without coding knowledge. I set up a store in a few hours, making it one of the best e-commerce platforms for small businesses.

Quick Website Deployment
I played with adding products, configuring inventory management, and setting up payment processors, and I was able to launch a store within a day. More complex features, like SEO settings and marketing automation, take longer to master, but the platform provides step-by-step guides.

For those looking for an affordable e-commerce solution, Squarespace makes selling online simple. Its mobile-responsive design and SEO features ensure that businesses can reach customers across devices without technical complexity.

Verdict:

Squarespace has gone through many evolutions since it was founded in 2003. Today, it serves over a million customers and is rapidly growing because it offers a comprehensive suite of tools for building beautiful eCommerce stores. It provides email marketing, has over 100 templates, provides a built-in blog, and allows you a lot of design flexibility.

The platform does have a few quirks like not auto-saving your content and there is no refund on monthly plans. If you can look past that and want a tool that’s constantly improving and doesn’t have a huge price tag then Squarespace is a great choice.

User Review

3.8
5
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3
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4 Reviews
51-200 employees
Used for: 1-2 years
07 Apr - 2021
My favorite platform for designing client sites
I’ve been using Squarespace for three years and have designed simple and complex websites. I love how it integrates so many different things like eCommerce, email marketing, scheduling, etc.
11-50 employees
Used for: 2+ years
06 Apr - 2021
Design, features, and support are top notch
I started working with Squarespace through a recommendation from the person who designed my website. I stuck with it because it is easy to use and over three years I’ve introduced it to many friends and clients.
Like:
  • - There are tons of features
  • - Support is friendly and seems to know what they’re doing
  • - The designs are amazing and are constantly improving
51-200 employees
Used for: 1-2 years
24 Mar - 2021
Great for small business websites
I use Squarespace to manage my portfolio and as a tool to collect payments from clients. I’m able to update my website with a few clicks and it’s more secure because it doesn’t allow third-party plugins. I moved from WordPress and haven’t looked back.
Like:
  • Pros
  • - Great templates
  • - Fast website development
  • - Global edits to the main styles so it saves a lot of time
Dislike:
  • Campaigns integration is currently limited. For example, you can’t add a contact to a mailing list if they submit a form.
1-10 employees
Used for: Less than 6 months
22 Mar - 2021
Difficult to use and missing basic features
We switched over from WordPress to design two websites and it was a horrible experience. The support didn’t help much and we ended up calling in a developer to build out functionality that Sqyuarespace should have but didn’t.
Dislike:
  • - Pixel perfect design customization is lacking
  • - Zero media storage
  • - Cannot duplicate the site or the pages themselves
  • - There’s no support for plugins
  • - No revision history or undo button
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