TriNet Review 2025
TriNet Payroll Services Plans & Pricing
TriNet Comparison
Expert Review
Pros
Cons
TriNet Payroll Services's Offerings
Although specific pricing is not listed on their website, a consultation with TriNet’s sales support team can determine costs based on your business needs. Factors such as the type of business, size of the workforce, employee location, and benefit contributions are taken into account when determining pricing. Additionally, tax regulations in your region are also considered.
While TriNet doesn’t provide generic pricing for all to see you can expect at least $150 per employee per month to get basic payroll and benefits administration.
Customer Support
TriNet customer support is available Monday through Friday, 6 AM – Midnight EST
Email Support
I emailed TriNet customer support and received a reply within two hours. The representative requested information about my company and asked to schedule a call.
Live Phone Conversation
My phone consultation with the TriNet support team was helpful but scripted. My call was returned via chatbot submission in 10 minutes.
Chatbot
There is a customer support chatbot on the TriNet website that requests user contact information to set up a consultation.
HR Outsource Assessment
TriNet also features an online assessment to assist the user with choosing the right HR plan.
Online Resources
TriNet also has a searchable blog named Trends & Insights on the website and a FAQ section.
TriNet also has a dedicated YouTube Channel.
Overall Experience
My overall experience with their support was positive though limited to business hours. The TriNet staff was helpful and didn’t attempt upsells during any contact. Even though their online resources aren’t as robust as other platforms, their information is easy to find and straightforward.
Features & Functionality
Payroll Features
Payroll Features
TriNet has a wide range of direct deposit and debiting options with paperless e-pay stubs and electronic W-2 preparation and delivery. The estimated invoices can be viewed in real-time and are automatically updated as you add employees or make other changes. The platform allows your employees to enroll in direct deposit, view their pay stubs, change their status, access and print W-2s, and track their paid time off.
Partnerships
TriNet now owns Zenefits. The acquisition expands TriNet’s technology product offering and furthers its position as the leading human resources services provider for SMBs with or without the PEO structure.
Expense Management
TriNet has a comprehensive expense management system, so you can quickly reimburse employees. Create, submit, and approve paperless expense reports online or through our mobile app, with a seamless transfer to payroll for reimbursement. Plus, expense data can be integrated with NetSuite, Intacct, and QuickBooks™.
Mobile App
TriNet has a redesigned mobile app for employers and employees to manage all aspects of payroll and HR from anywhere.
Automation Features
Automate repetitive payroll tasks to save time.
HR Features
Integrated HR tools for comprehensive employee management.
Tax Features
Stay compliant with built-in tax management features.
Integrations
Expand payroll functionality with third-party integrations.
Ease Of Use:
The website is easy to navigate and intuitive. After the initial consult, the user can be set up and running payroll within minutes. All of TriNet’s additional features and integrations are also easy to use including Zenefits for the payroll function.
Sign-Up
The following business information is required to create an account:
●Business Tax ID/EIN – This will be verified by TriNet
●Business Banking Information – This will be verified by TriNet
●Business Mailing Address
To run Payroll, employee/contractor address, SSN, and banking information is also needed. *Only address and SSN are needed if payment will be via paper check.
Run Payroll
TriNet’s payroll function is now handled via Zenefits.
Verdict:
TriNet Payroll is a cloud-based payroll software designed to manage payroll processing, tax filing, and other HR-related functions. Their pricing is custom and subscription-based, so a consultation with a representative is necessary to get started. TriNet does offer a free demo, allowing the user to check everything out before purchase. It also recently acquired Zenefits, making the platform even more comprehensive and powerful.
User Review
Write a Review- Difficult and frustrating to upload or attach documents.
