Rippling Review 2025
Rippling Payroll Services Plans & Pricing
Rippling Comparison
Expert Review
Pros
Cons
Rippling Payroll Services's Offerings
Currently, there is no visible plan or pricing structure for Rippling’s services on their website aside from a listed $8 per employee, per month claim. To obtain pricing information, you must request a quote from them. Based on your business needs, Rippling will provide an estimate of the cost of using their services.
Regardless of the estimate you receive, you will need to purchase the core Rippling Unity software along with each product module (such as Payroll, HR, etc.) that your business requires. To determine if the software is suitable for your needs, you can take the software’s 30-minute demo.
For businesses with over two or three employees, Rippling is the priciest option available. It does, however, offer a more comprehensive HR solution compared to competitors.
Customer Support
Rippling customer support does not list specific days and times, but it does have a Real-Time Support status page on the site with published support metrics in real-time.
Email Support
There is no direct email support available, but I was able to submit a request through their online submission form. I received a reply within 3 hours asking for additional business information.
Live Phone Conversation
My phone consultation with the Rippling support team was helpful and centered around scheduling a product demo. I received a callback following a chatbot request.
Chatbot
There is a customer support chatbot on the Rippling site that redirects to a live chat when available.
Online Resources
Rippling has a searchable blog on the website divided into categories. They also have templates and an events calendar under the Resource tab. There is also a Help Center with FAQs and easy-to-search topics. Rippling also has a dedicated YouTube Channel with tutorials and helpful tips.
Overall Experience
My overall experience with their support was positive. The site makes multiple attempts to funnel a user into a phone call, which is helpful to new users needing a price quote. As expected, this leads to upsell attempts.
Features & Functionality
Payroll Features
Global Payroll Features
Rippling’s payroll system allows for an unlimited number of payrolls each month, with the ability to configure different pay schedules for hourly, monthly, or contract-based payments within a single period. The payroll dashboard also provides quick insights into pending, completed, archived, and unsuccessful payrolls, with the option to run Regular, Termination, Off-cycle, or Correction payrolls.
Mobile App
The Rippling mobile app is intuitive and can handle all the functions of the browser interface on the go.
Integrations
Rippling offers multiple HR, IT, and Finance integrations through their App Shop. Some of these include Google Workspace, DropBox, Slack, and Zoom.
Automation Features
Automate repetitive payroll tasks to save time.
HR Features
Rippling provides a range of HR features including employee onboarding, payroll management, benefits administration, time and attendance tracking, performance management, and compliance management. It also offers international payroll capabilities, making it an ideal solution for companies with remote employees.
Compliance
Rippling ensures your business stays compliant with federal, state, and local tax and labor laws, as well as ACA and COBRA administration. It also helps you adhere to minimum wage laws and mandatory workplace posters. During pay runs, the software calculates your I-9 and W-2 taxes and files them with the appropriate authorities on time.
Tax Features
Stay compliant with built-in tax management features.
Integrations
Expand payroll functionality with third-party integrations.
Ease Of Use:
Creating an account is fairly straightforward after you speak to a representative. Once you input your business information, you’ll need to choose services and indicate if you need third-party software for payroll, accounting, or HR. The platform offers a setup guide for new users.
Sign-Up
The following business information is required to create a Payroll account:
●Business Tax ID/EIN – This will be verified by Rippling
●Business Banking Information – This will be verified by Rippling
●Business Mailing Address
To run Payroll, employee/contractor address, SSN, and banking information is also needed. *Only address and SSN are needed if payment will be via paper check.
Dashboard & Payroll
Click the video to see a quick tour of the employer portal and payroll run process:
Verdict:
Rippling Payroll is ideal for companies with a remote or distributed workforce, as well as those who want to streamline their HR processes, from onboarding to payroll to benefits. It’s also suitable for businesses that need to comply with tax and labor laws in multiple jurisdictions, as Rippling offers international payroll capabilities. It’s easy to use, customizable, and scalable, and it offers excellent customer support and resources.
Click the video to see my closing thoughts:
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