Best Remote Desktop Software for 2026
Last updated: April 2026
Find the best remote desktop software. Find out which are the best remote access tools for businesses based on their features, prices, and benefits. Compare our best remote support software comparison list to find which tool is best for your business.
- Flexible Features
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- Trusted by 1,600+ customers worldwide
- Complete network visibility
- 50% client cost savings
- 7-day free trial
- Trusted by 30+ million customers worldwide
- Flexible monthly plans
- Real time monitoring & alerts
- Advanced remote maintenance
- Asset & inventory tracking
- Always-ON remote access
- Attended access
- Platform independent
- Free trial available
- Pay-per-device pricing
- Free onboarding & training
Running a 2-person IT operation and paying for a tool built for an enterprise team is a waste you feel every month. We tested TeamViewer, AnyDesk, Splashtop, Zoho Assist, and RemotePC hands-on – measuring speed, real per-tech pricing, security, and what actually breaks when your team is three people and a tight budget.
Direct answer: For most small businesses, Splashtop is the best overall remote desktop software in 2026 – it offers the best per-tech value, the right feature set for IT support teams, and just launched a full unified IT operations platform that makes it even more compelling for lean teams. If you’re already in the Zoho ecosystem, Zoho Assist wins on workflow integration. For non-technical owners who just need to access their own computers remotely, RemotePC is the simplest and most affordable option. TeamViewer is only worth the cost if you have compliance requirements or a globally distributed client base – their pricing has not decreased and their new features (AI reporting, updated UI) are aimed at enterprise, not small teams. AnyDesk switched to a connection-based licensing model in late 2025, pricing is now region-dependent, and it no longer has the clear pricing edge it built its reputation on.
TL;DR – What You Actually Need to Know
- Splashtop ($8.25/tech/month) is the best value for IT support businesses with 2-6 techs, and launched a full unified IT platform (endpoint management + security + remote access) that makes it an even stronger long-term pick for small MSPs
- AnyDesk switched to a connection-based licensing model in October 2025 – pricing is now region-dependent and no longer the flat-rate budget option it used to be; Solo starts around $22.90/month in the US
- TeamViewer starts at $24.90/month for just 3 managed devices, costs scale hard, and 2026 updates (AI reporting, new UI) are aimed squarely at enterprise – small teams pay enterprise prices for features they don’t use
- Zoho Assist has a genuinely useful free plan (1 tech, 5 unattended computers) and integrates tightly with Zoho Desk, CRM, and Books – pricing unchanged in 2026 at $10/tech/month
- RemotePC is priced by computer, not user ($79.50/year for 10 machines), and remains the most cost-effective option for non-technical business owners accessing their own devices
How We Test Remote Desktop Tools
We don’t review these from a press release. Our testing is done as a small team – two people managing IT support for multiple small business clients, across Windows and Mac machines, with real support tickets, real session drops, and real billing surprises.
Every platform was tested for:
- Connection speed – from a cold start to an active session on a 100Mbps connection
- Session stability – over 30+ hours of active use per tool
- Multi-monitor support – switching between screens without losing context
- Unattended access – setting up a machine to be accessed 24/7 without someone on the other end
- Pricing honesty – we calculated the real monthly cost for a team of 2-3 techs, not the headline price
Which Remote Desktop Software Is Right for Your Business Type?
Before comparing platforms feature by feature, the most useful thing you can do is match the tool to the way your business actually operates. Remote desktop software solves different problems depending on who you are – and choosing the wrong type of tool means paying for features you never use while missing the ones you need daily.
If You’re an IT Support Business or MSP (1-6 Technicians)
Pick Splashtop. This is the scenario Splashtop was built for.
An IT support business has a specific set of requirements that separates it from every other use case on this list: you need to connect to machines you don’t own, at any hour, without the client having to do anything. You’re managing endpoint groups across different companies. You need session recording so there’s a trail if a client asks what happened. You need to wake a sleeping machine remotely at 9pm so you can run a patch without a site visit. And you need all of this to cost a number that makes sense when you’re billing 15 clients at $200/month each.
Splashtop’s Business Access Pro at $8.25/tech/month ($99/user/year) covers all of it. For a 3-person IT shop that’s $24.75/month for the entire stack. The endpoint management console lets you group client machines by account, launch sessions in one click, and run file transfers without opening a separate tool. Wake-on-LAN is included. Session recording is included. Multi-monitor support is included.
What you need as an IT support business: multi-client endpoint management, unattended access that works reliably, session recording for accountability, and per-tech pricing that doesn’t punish you for growing your team. Splashtop checks all of these without a feature paywall in the way.
If You Manage a Remote Small Team (Employees Working From Home)
Pick Zoho Assist or RemotePC – depending on whether you’re IT-savvy.
Managing a remote team of employees is a different problem than supporting external clients. You need your people to access their work computers from home, or you need to troubleshoot their machines when something breaks. The volume is lower, the relationships are ongoing, and you probably want this to integrate with whatever else your business uses.
If your business already runs on any Zoho product – CRM, Desk, Books, anything – Zoho Assist is the obvious answer. You can launch a support session directly from a Zoho Desk ticket. Session records attach to employee profiles. You don’t add a new vendor, a new login, or a new line item. For a 5-person remote team where the “IT person” is also the founder, that kind of operational simplicity is genuinely valuable. Zoho Assist’s Standard Remote Support plan is $10/tech/month and the free plan (1 tech, 5 computers) covers very small teams entirely.
If you’re not in the Zoho ecosystem and your team members aren’t technical, RemotePC is simpler. Pricing is by computer, not by user – the SOHO plan is $79.50/year for up to 10 computers and unlimited users. Your employees install a lightweight agent, name their machine, and it shows up in your dashboard. Browser-based access means you don’t need to install anything on the machine you’re connecting from. No configuration, no network settings.
What you need as a remote team manager: simple setup your employees can follow without calling IT, reliable unattended access for troubleshooting, and low management overhead. Neither Zoho Assist nor RemotePC requires an IT background to operate.
If You’re a Solo IT Consultant or Freelance Tech Support
Pick AnyDesk or Splashtop Solo – based on how you work.
As a solo operator, your cost-per-client is everything. You’re supporting 10-30 small business clients, you’re always on the move, and you need a tool that starts a session in under 15 seconds without the client having to install anything.
AnyDesk is the fastest session performance available and the portable (no-install) version is genuinely useful when you’re at a client’s office and need to access your own machine. The Solo plan is currently around $22.90/month. The tradeoff is that AnyDesk’s pricing has increased significantly over the last two years – the $14.90/month Solo plan that made it the obvious budget pick no longer exists.
Splashtop’s Solo plan at $5/month (billed annually at $60/year) is now the more cost-effective entry point for a single tech. It covers 2 computers on the Solo plan, which is limiting if you have many clients. Moving to Business Access Pro at $99/year (1 user) gives you access to 10 computers. For a solo consultant supporting clients with unattended agents installed, that math works well.
What you need as a solo consultant: fast session initiation, reliable unattended access on client machines, simple billing, and a mobile app that actually works when you’re troubleshooting from your phone between client visits.
If You’re a Small Business Owner Accessing Your Own Computers Remotely
Pick RemotePC. This is not a category where you need to compare features – you need the simplest, most affordable tool that reliably connects you to your office machine from home or while traveling.
RemotePC’s SOHO plan at $79.50/year covers 10 computers with unlimited users. The Consumer plan at $29.50/year covers 1 machine. For a business owner who needs to pull files from their office computer, check on their POS system remotely, or run desktop software while traveling, that’s the entire conversation. Browser-based access means no software to install on whatever computer you’re using to connect. Wake-on-LAN means you don’t need to leave your office machines on 24/7.
The tools IT professionals care about – session reporting, concurrent technician management, endpoint grouping – are irrelevant here. What matters is: does it connect reliably when I need it? RemotePC does.
If You’re in a Compliance-Heavy Industry (Healthcare, Finance, Legal)
Pick TeamViewer. This is the one scenario where the price difference is justified.
TeamViewer has HIPAA compliance documentation, SOC 2 certification, and enterprise security features that smaller tools don’t offer at comparable depth. If you’re a medical practice, a financial advisor, or a legal office where remote access to client data requires an audit trail and regulatory documentation, TeamViewer’s compliance infrastructure is worth the cost.
TeamViewer’s Business plan at $50.90/month (1 user, 200 managed devices) is the entry point for real business use. For a single IT person supporting a healthcare office, that’s the relevant plan. The premium is real but so is the regulatory exposure if you’re using a non-compliant tool in a HIPAA environment.
TeamViewer – The Industry Standard That Small Teams Outgrow Fast
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TeamViewer is the remote desktop tool most people have heard of, and there’s a reason for that. It works everywhere, supports everything, and has been doing this longer than most competitors. But for a small business or micro team, it comes with a serious problem: the pricing is built for companies – and the 2026 updates have only pushed it further in the enterprise direction.
What TeamViewer Actually Does Well
The connection quality is excellent. We tested it over a congested shared WiFi connection and it held steady where AnyDesk and RemotePC started dropping frames. Multi-monitor support is seamless – you can switch between client screens from a clean sidebar without fumbling through menus. Session recording works out of the box, which matters if you’re supporting clients who want an audit trail.
TeamViewer handles cross-platform sessions better than anyone else in this list. Mac-to-Windows, Windows-to-Android, Linux remote access – it all just works without you configuring anything.
What’s New in 2026 – And Why It Doesn’t Help Small Teams
TeamViewer’s updates are real and well-executed – for enterprise. The TeamViewer ONE UI overhaul streamlined navigation for large device fleets. The AI assistant “Tia” generates custom reports from natural language in the DEX Hub. Intune and multi-tenancy integrations were added for complex enterprise deployments. These are genuinely useful features if you’re managing hundreds of endpoints – they’re largely irrelevant if you’re a 3-person shop supporting 40 small business clients.
It’s also worth noting that TeamViewer patched a notable security vulnerability in February 2026 (CVE-2026-23572) that allowed authenticated users to bypass access controls. The fix was issued promptly, but keeping TeamViewer updated is not optional.
The Pricing Reality for Small Teams
The Remote Access plan starts at $24.90/month (1 user, just 3 managed devices – impractical for any real IT use). The Business plan at $50.90/month gives 1 user access to up to 200 managed devices. A second technician means a second Business license: two techs costs over $100/month before adding any features. The commercial use detection issue remains active – free accounts flagged for suspected commercial use are blocked until you upgrade or successfully dispute the flag.
Case Study: A 3-Person IT Consultancy in Chicago
Marcus runs a 3-person IT support business serving 40 small business clients across the Chicago suburbs. He used TeamViewer for two years before switching. The breaking point wasn’t the software – it was the invoice. At over $150/month for three licensed seats, with clients who called sporadically rather than daily, the cost per session was impossible to justify. He moved to Splashtop and cut his tooling cost by more than 60% with no meaningful drop in session quality.
Best for: Compliance-heavy industries (healthcare, finance), international client bases, or teams that need the widest device compatibility and can absorb the cost. Not recommended as a first choice for budget-conscious small teams in 2026 – the product roadmap is clearly enterprise-focused.
AnyDesk – Still the Fastest, But Its Pricing Story Has Fundamentally Changed
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AnyDesk is what happens when someone builds a remote desktop tool from scratch and focuses entirely on performance. The connection protocol (DeskRT) is purpose-built for low latency, and you feel it the moment a session starts. With a good connection, working in an AnyDesk session feels closer to sitting at the machine than any other tool we tested.
What Makes AnyDesk Right for Speed-First Teams
The lightweight client is the first thing you notice. AnyDesk installs fast, runs lean in the background, and the portable version doesn’t require admin rights. For a freelancer who also handles IT, design, and customer support for their own business, that simplicity matters.
Unattended access setup is fast and doesn’t require a session to be running. We set up 15 client machines with AnyDesk – it was one of the fastest onboarding experiences of any tool we tested.
The Pricing Model Changed in 2025 – And It Matters
This is the biggest practical change for small businesses considering AnyDesk. In October 2025, AnyDesk switched from a user-based to a connection-based licensing model. Legacy user-based licenses were discontinued, and existing customers were migrated to the new structure.
The result is that AnyDesk’s pricing is now less transparent and more variable. US pricing for the Solo plan sits around $22.90/month based on current published rates, but prices vary by region and the old flat $14.90/month Solo price no longer exists. Multiple sources report that renewals have increased significantly, with some users reporting their annual cost nearly doubled at renewal. AnyDesk’s terms allow price increases with 30 days’ notice before renewal, and there is no price protection after the first contract year.
Session recording is still locked behind higher-tier plans. The Standard plan (around $35.90/month) is where small teams land, and the Advanced plan at around $79.90/month is needed for full MSI deployment and enterprise user management. All tiers require mandatory annual billing paid upfront – there is no monthly option.
Case Study: A Freelance IT Consultant in Austin
Priya manages IT for 22 small business clients as a solo consultant. She supports everything from POS systems in retail stores to QuickBooks setups for accountants. AnyDesk remains her primary tool for one reason: she can start a session in under 10 seconds and the client never needs to do more than read her a 9-digit number. The speed and simplicity still earn their keep at the Solo price point. Her concern going into 2026 is the renewal – she’s aware that AnyDesk’s pricing is no longer locked in the way it once was and is watching Splashtop’s Solo tier ($60/year) as a fallback.
Best for: Solo consultants and micro businesses where session speed is the top priority. If predictable pricing matters more than raw connection performance, Splashtop now offers more value for less at every team size.
Splashtop – Built for Small IT Teams, Now a Full IT Platform in 2026
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Splashtop is the most underrated tool on this list – and in April 2026, it got significantly more powerful. On April 13, 2026, Splashtop launched a unified IT operations platform at MSP Summit, expanding from a remote desktop tool into a full endpoint management and security ecosystem. For small IT teams that were already using Splashtop for remote access, this means the same tool now handles patch management, device policy enforcement, CrowdStrike integration, and AI-assisted vulnerability reporting – without adding a second vendor.
Why Splashtop’s Pricing Model Changes the Math
Splashtop charges per technician per month with access to multiple endpoints – and the numbers work for small teams. The Business Access Pro plan is $8.25/tech/month ($99/user/year, billed annually). Two techs managing dozens of client machines: $16.50/month. A 4-person team: $33/month. Those are numbers a small IT business can put in a spreadsheet and feel good about.
The platform includes session recording, file transfer, remote print, and multi-monitor support on every paid plan – features that cost extra elsewhere. Wake-on-LAN support is built in, which, for after-hours IT support work, is a practical daily tool: you can wake a client’s sleeping machine and start a session without calling the client at 9 pm.
The 2026 Platform Launch: What It Means for Small IT Teams
The April 2026 unified platform launch adds device tagging for better endpoint organization, policy-driven patching across all managed machines, CrowdStrike EDR integration, macOS automated update support, and an AI-optimized codec that dynamically adjusts session performance based on variable network conditions. For a small IT team that currently uses separate tools for patching, security monitoring, and remote access, Splashtop is now positioning itself as the one-tool alternative, which matters enormously for lean operations where every vendor relationship costs time.
What Splashtop Doesn’t Do as Well
Remote Access plans require annual prepayment with no monthly billing option (Remote Support/SOS plans offer monthly billing as of late 2025). If you cancel early, unused subscription time is non-refundable. The initial setup for large client deployments also requires more configuration than AnyDesk’s plug-and-play approach.
Case Study: A 4-Person MSP in Florida
David runs a small managed IT services business with himself and three part-time technicians supporting 15 small business clients in the Miami area. He switched to Splashtop from TeamViewer two years ago. His monthly tool cost dropped from over $200 to $33 for four seats. The feature set covers everything his team needs: remote sessions, file transfer, session notes, and endpoint grouping by client. His technicians were trained on the platform in under an hour.
Best for: Small IT support firms, MSPs with 2-6 technicians, and any team that manages multiple client endpoints and wants a single platform that covers remote access and endpoint management without enterprise-level costs.
Zoho Assist – The Best Pick If You’re Already in the Zoho World
Zoho Assist is a remote support tool, but what separates it from the others on this list is context. If your small business already uses Zoho CRM, Zoho Desk, or any other Zoho product, Zoho Assist becomes a workflow tool rather than just screen-sharing software.
How the Zoho Ecosystem Changes the Tool
When a support ticket comes in through Zoho Desk, you can launch a remote session directly from the ticket. The session is logged, the duration is recorded, and the support history attaches to the client’s CRM contact automatically. For a small team wearing multiple hats – support, sales, and account management – that workflow saves context-switching time that adds up fast.
Zoho Assist also includes a full unattended access module, rebranding options for your support portal, and a customer-facing chat widget that’s more polished than what most competitors offer at this price point.
The Pricing Is Competitive Across Both Plan Types
Zoho Assist’s Remote Support Standard plan is $10/tech/month (billed annually). The Unattended Access Standard plan is $10/month for 25 computers (billed annually) with unlimited technicians – which is a different pricing model from competitors that charge per tech. The Unattended Access Professional plan is $15/month for 25 computers, adding session recording, diagnostic tools, and advanced reporting.
The free plan covers 1 technician and 5 unattended computers, with text chat, 2FA, and multi-monitor navigation included. For a freelancer just getting started, that’s a genuinely usable starting point.
Where Zoho Assist Falls Short
Outside the Zoho ecosystem, Zoho Assist loses its edge. The standalone tool is solid but not exceptional – AnyDesk is faster, Splashtop has better endpoint management, and TeamViewer has wider device support. The initial setup for session confirmation, custom branding, and department organization requires more configuration than other tools. For a small team without a dedicated IT person, it can feel like more setup than it should be.
Case Study: A 2-Person E-Commerce Business in New York
Sophie and her business partner run an online apparel brand with a small in-house tech stack built entirely on Zoho – CRM, inventory, Desk, and Bookings. When they needed remote access so their virtual assistant in the Philippines could access their office machine, they added Zoho Assist in 20 minutes. No new vendor, no new login, no separate billing. The session history shows up in their Zoho Desk tickets automatically. For a 2-person team trying to keep their software stack consolidated, that kind of friction reduction is exactly what Zoho Assist delivers.
Best for: Small businesses already using Zoho products, teams that want support sessions integrated with CRM and helpdesk workflows, and founders looking for a consolidation play across their tool stack.
RemotePC – The No-Fuss Option for Non-Technical Small Business Owners
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RemotePC is not trying to compete with Splashtop on MSP features or AnyDesk on raw speed. It’s doing something different: making remote access simple enough that a small business owner with no IT background can set it up, use it daily, and never feel lost.
What RemotePC Gets Right for Non-Technical Users
The setup experience is the simplest on this list. Download the agent, create an account, name your machine, and it appears in your dashboard. A restaurant owner connecting to their office computer from home isn’t thinking about firewall rules – and with RemotePC, they don’t have to.
The pricing is also structured for business owners rather than IT shops. RemotePC charges by computer, not by user. The Consumer plan covers 1 machine for $29.50/year. The SOHO plan covers up to 10 computers for $79.50/year with unlimited users – so your entire team can connect to office machines without per-seat costs adding up. Browser-based access means connecting from any machine without installing anything.
The Features That Matter for Small Business Owners
RemotePC includes file transfer, remote print, and always-on remote access on every plan. The mobile app is clean for basic tasks – reviewing files, running software, checking on a machine remotely. Wake-on-LAN is included, so you don’t need to leave office machines running 24/7.
Where RemotePC Doesn’t Belong
RemotePC is not an IT support tool. There’s no robust technician console, no client grouping built for MSP workflows, no session reporting structured for multi-client management. If you need to support 20 client endpoints across different companies, RemotePC will frustrate you. It’s designed for a business connecting to its own machines, not for IT professionals supporting clients.
Multi-monitor navigation is also the weakest of the group. Switching between monitors requires more clicks than it should, and performance on high-resolution displays showed more compression artifacts than AnyDesk or Splashtop.
Case Study: A 3-Person Real Estate Agency in Texas
Carlos runs a small real estate office with two agents and an office manager. None of them have IT backgrounds. When the office shut down during bad weather, they needed to access the office computer remotely to pull listing files and run their CRM. RemotePC’s SOHO plan cost them $79.50 for the year, took 10 minutes to set up, and worked the first time. Carlos now uses it daily from his phone to check on files between client meetings. He’s never needed support for it.
Best for: Small business owners who access their own machines remotely, non-technical teams, and businesses that want the simplest possible setup at the lowest annual cost.
Quick Comparison: Pricing and Key Features
| Tool | Best Use Case | Starting Price | Per-Tech Pricing | Session Recording | Free Plan |
| TeamViewer | Compliance, international teams | $24.90/mo (1 user, 3 devices) | Yes | Business plan+ | No (personal only) |
| AnyDesk | Speed-first, solo consultants | ~$22.90/mo | Yes | Advanced plan+ | Personal use only |
| Splashtop | IT teams, MSPs, endpoint mgmt | $8.25/tech/mo | Yes | Included | Trial only (7 days) |
| Zoho Assist | Zoho users, CRM-integrated support | $10/tech/mo | Yes | Professional plan+ | Yes (1 tech, 5 computers) |
| RemotePC | Business owners, own-machine access | $29.50/year (1 computer) | No | Team plan+ | No (7-day trial) |
Conclusion
The remote desktop market has a tool for every size of small business – but not every tool is honest about who it’s actually built for. TeamViewer is excellent if you can justify the cost and need enterprise-grade compliance. Splashtop and Zoho Assist are the real workhorses for small IT teams: affordable, well-structured, and built around how a 2-4 person operation actually works. AnyDesk is still the fastest in session performance, but has lost its pricing advantage with recent increases. And RemotePC solves a problem the other four don’t: remote access for a business owner who just needs to reach their own computers without calling anyone for help.
The right choice comes down to one question: are you an IT professional supporting others, or a business owner accessing your own systems? That answer narrows the field immediately.
FAQ – What Small Business Owners Actually Ask About Remote Desktop Software
What is the best remote desktop software for a small business?
For most small businesses, Splashtop is the strongest overall pick in 2026 – its April 2026 unified platform launch makes it more capable than ever for small IT teams, and at $8.25/tech/month it remains the best value in the category. If you’re a non-technical business owner just accessing your own machines, RemotePC at $79.50/year for 10 computers is a better fit. For compliance-heavy industries like healthcare or finance, TeamViewer’s compliance documentation justifies the higher cost.
Is there a free remote desktop tool for small businesses?
Zoho Assist has the most usable free plan – 1 technician and 5 unattended computers with multi-monitor support, 2FA, and text chat included at no cost. AnyDesk and TeamViewer offer personal-use free plans, but both will flag and restrict accounts that show any pattern of commercial use. For any real business use, a paid plan is the reliable route.
What’s the cheapest remote desktop software for a team of 2-3 people?
Splashtop Business Access Pro at $8.25/user/month comes to $16.50-$24.75/month for a 2-3 person team billed annually. RemotePC’s SOHO plan at $79.50/year is cheaper but is structured for accessing your own machines, not supporting clients. For IT support businesses, Splashtop is the best value at this team size.
Can I use remote desktop software without the client being present?
Yes – this is unattended access. AnyDesk, Splashtop, TeamViewer, Zoho Assist, and RemotePC all support it. You install a small agent on the target machine in advance and can access it any time without someone on the other end. It’s standard for small IT teams who manage client machines outside business hours.
Is TeamViewer really being flagged for commercial use?
Yes, and it’s a well-documented issue. TeamViewer monitors session frequency and patterns to detect commercial use. If you’re using the free plan regularly for anything that resembles business activity, the platform will interrupt sessions and prompt an upgrade. This is not an edge case – it’s one of the most commonly reported complaints in user reviews.
Which remote desktop tool is best for Mac users?
TeamViewer and AnyDesk both handle Mac-to-Mac and Mac-to-Windows sessions reliably. Splashtop has strong Mac support for unattended access. RemotePC works on Mac but has shown more inconsistency in testing. If your small business runs primarily on Macs, TeamViewer or AnyDesk are the safest choices.
What security features should a small business look for?
Look for end-to-end encryption (all five tools use AES-256), two-factor authentication, session recording, and access logs. For businesses in healthcare or finance, TeamViewer has the strongest compliance documentation (HIPAA, SOC 2). Splashtop also offers HIPAA-compliant configurations on its higher plans. For general small business use, any of these tools at their paid tier provides adequate security if you enable 2FA.
Can I use remote desktop software to support clients, not just my own computers?
Yes, but the tool matters. Splashtop, AnyDesk, TeamViewer, and Zoho Assist are all built for technician-to-client support with features like session invites, client consoles, and audit trails. RemotePC is primarily designed for accessing your own machines. If you’re an IT consultant or support business, avoid RemotePC for client-facing work.
How does TeamViewer pricing actually work – is there a cheap entry plan?
TeamViewer has four plans: Remote Access ($24.90/month, 1 user, 3 managed devices), Business ($50.90/month, 1 user, 200 managed devices), Premium ($112.90/month, 15 users), and Corporate ($229.90/month, 30 users). The Remote Access plan sounds affordable, but the 3-device limit makes it impractical for most IT use cases. Most small IT businesses end up on the Business plan or above, and each additional technician requires an additional Business license.


