Remote Desktop Software

Last updated: August 2022

Compare different remote desktop software solutions, explore our in-depth reviews & informative articles, and choose the best solution for you.

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What Is Remote Desktop Software?

Do you need to access your desktop computer from a remote location? Is that important for your company to manage and monitor every aspect of your business from anywhere across the globe? In fact, you need remote desktop software that would allow you to access remote/destination computers from a geographical distance via a network connection and Virtual Network Computing (VNC). For easier work experience, remote desktop software is indispensable as it allows you to fix issues remotely, eliminate physical intervention, and save resources, money, and time.

In remote desktop software services, the second computing machine (e.g., computer, laptop, Mac, or mobile device) is in a completely separate location. However, the user will entertain the access and control over the device as if he is working on his local system. Top remote desktop software solves various issues with regard to remote work, including:

  • Eliminate bandwidth issues
  • Provides remote access to files on a local network

This article will explore the content regarding the essence of the best remote desktop software, its benefits, and important criteria to consider before choosing remote desktop software.

Why Is Remote Desktop Software So Important?

A couple of years ago, computing was dependent on location. There was no network connectivity to mainframe systems. The same room was used to perform business tasks. With the advancement of technology, computing activities enhanced significantly. Diverse business requirements need employees to work from home. To this end, the role of remote desktop software is very crucial.

Needless to say, covid-19 is playing havoc with the masses and also opening the floodgates of cyber-attacks by capitalizing on the element of fear. Social distancing precaution related to coronavirus is highly demanding remote work. Therefore, organizations and their employees worldwide are highly dependent on remote work and, therefore, looking for remote desktop connection software. According to Garter Survey, 316 finance leaders and CFOs demonstrate that organizations in the United States are moving at least 20% of their on-site workforce to permanent remote positions in the aftermath of the Covid-19 pandemic.  

A remote desktop is a comfortable and efficient way for the IT workforce to remotely connect to computers to perform various business tasks such as installing or uninstalling software, accessing corporate applications from home, attending remote meetings, seminars, and workshops.

What Are the Types of Remote Desktop Software?

There are a few types of remote desktop software and it is vital to know that which of them meets your business requirements. The following sections delve into details.

SaaS Remote Desktop Software

Software as a Service (SaaS) is a cloud-based service or a software distribution model whereby a software application is accessed online through a subscription rather than bought and installed on individual devices. The SaaS providers develop and maintain cloud software, provide automatic updates, and make applications available to their customers and clients through the internet on a pay-as-you-go basis.

Your SaaS remote desktop software provides you with network connectivity between your remote desktop computer and a single computer machine at the office or the university.

For many business applications, SaaS has become a standard delivery model. These applications include:

  • Content Management (CM)
  • Human Resource Management (HRM)
  • Management applications
  • Messaging applications
  • Office tools

Below is the list of some best SaaS software that facilitates remote work and allows businesses to manage remote employees efficiently.

  • Skype
  • Google drive
  • Dropbox
  • Trello
  • Vantage circle
  • Slack
  • me

Virtual Private Network Software

A Virtual Private Network (VPN) is a type of remote desktop software that connects users and computing devices to private networks through robust encryption and a proactive security system.

VPN remote desktop software can enable the remote workforce to securely log on to their enterprise’s networks and access the same corporate applications, messaging, folders, intranet sites, and corporate emails.

Remote Service Ports

Remote service ports can enable a user to remotely access one computer system. They don’t use proprietary vendor protocols. Instead, they employ services and protocols that are often built into operating systems. The examples of these remote service ports are SSH, VNC, or RDP. The RDP or Remote Desktop Protocol is designed by Microsoft to provides a remote connection with a Windows system through a Graphical User Interface (GUI).

Benefits of Remote Desktop Software

In the modern digital age, remote desktop software reaps various benefits, including:

  • With SaaS tools, you don’t need to install and run software on your computer systems or data centers. So, there is no need to buy expensive hardware. SaaS providers are also responsible for providing maintenance and support.
  • Most of the remote desktop software supports Multifactor Authentication (MFA).
  • With VPN remote desktop software, organizations that have a plethora of stakeholders, such as contractors or third-party vendors, can allow them access to only a part of a network that is necessary for them to perform a specific business operation. In other words, only limited access is provided to them using VPN software, rather than access to entire applications and services on the network.
  • Remote desktop software increases productivity. According to a survey, respondents felt increased productivity among their telecommuters. There were a few distractions during the workday.
  • Remote desktop software helps in improving talent retention. Remote work is beneficial for both employers and the remote workforce. Remote employees enjoy great job satisfaction, healthier eating, and more freedom than on-site work.
  • With remote desktop software, people can save a huge budget that can otherwise be spent on transport (e.g., vehicle maintenance, parking, fuel charges, and so on), clothing, daycare, and so forth.
  • There are also environmental benefits. More vehicles on the road can cause traffic congestion and air pollution. Working from home can reduce these effects significantly.
  • Businesses can resolve the problems of their employees through remote diagnostics without traveling to the actual location.
  • Organizations use remote desktop software to provide remote mentoring and training to their remote workforce.

Important Criteria to Consider

Are you trying to discover a remote desktop access software for your enterprise? For increased security and performance scalability, you must select the appropriate remote desktop software. To this end, you need to consider the following important criteria:  

The Reputation of the Vendor and Security

Before selecting your remote desktop software, it is important to note that whether the seller has a good reputation and they frequently release quality software. The vendor must provide customer support and resolve problems instantly. Bugs must be fixed with appropriate updates and security patches should be released frequently.

Ease of Use and Speed

It is not necessarily true that each of your customers is technology savvy. Most of them need a simple and easy-to-use platform. The speed of your secure remote desktop software should also be an important consideration.

Conclusion

Undoubtedly, the need for remote desktop software for Windows and Mac is increasing by leaps and bounds. The new wave of the Covid-19 pandemic is forcing organizations and academic institutions to provide remote work facilities to their employees and students respectively. Effective remote desktop software can save huge costs, provide great efficiency and speed, robust security, remote updates and configurations, talent retention, environmental benefits, and remote mentoring and training to employees. However, before selecting your remote desktop access software, you must consider the reputation of the vendor. The tool must provide the appropriate level of security and speed. More importantly, the remote desktop software should be easy to use so that even a non-technical customer can operate it easily.