Best Email Marketing Software for 2025

Last updated: December 2025

Compare the best email marketing software solutions. We present top-tier tools to enhance your newsletter campaigns and streamline marketing activities. From crafting compelling content to analyzing recipient engagement, ensure your email marketing strategy is both effective and compliant. Using our comprehensive comparison list, you can identify the top email marketing solutions tailored for your business needs

Editor's Choice
Constant Contact
Constant Contact
Customize your email to maximize sales
Starting from: From $12/mo
  • Easy template creation using drag-and-drop
  • We love this system
  • Create email marketing campaigns like a pro
Constant Contact
Starting from:
From $12/mo
Customize your email to maximize sales
Most Recommended
Mailchimp
Mailchimp
Seamless e-commerce platform integrations
Starting from: $0/mo
Free Plan
  • Customer loyalty tools to boost retention
  • Targeted marketing: Personalization tools
  • Optimize email campaigns with A/B testing
Mailchimp
Starting from:
$0/mo
Free Plan
Seamless e-commerce platform integrations
Robust e-commerce marketing platform
Starting from: $0/mo
Free Plan
  • Behavior-driven automation
  • AI-powered predictive analytics
  • Dynamic customer segmentation
Klaviyo
Starting from:
$0/mo
Free Plan
Robust e-commerce marketing platform
Easy to use drag and drop editor
Starting from: $15/mo*
Free Plan
  • Responsive email template builder
  • A/B testing to improve email conversions
  • Email campaigns without designers or IT
Hubspot
Starting from:
$15/mo*
Free Plan
Easy to use drag and drop editor
Powerful & easy-to-use marketing software
Starting from: $0/mo
Free Plan
  • Easily create, send & analyze email campaigns
  • Simple & powerful marketing automations
  • Real-time data and analytics
Brevo (formerly Sendinblue)
Starting from:
$0/mo
Free Plan
Powerful & easy-to-use marketing software
Create email newsletters in under 15 mins
Starting from: $0/mo
Free Plan
  • Grow your business with beautiful campaigns
  • Sophisticated yet simple to use features
  • Email templates for every occasion
Benchmark
Starting from:
$0/mo
Free Plan
Create email newsletters in under 15 mins
Simple email creation in an instant
Starting from: $29/mo*
14-Day Free Trial
  • Full service business management tools
  • Integrate SMS & email marketing campaigns
  • Audience segmentation & campaign reporting
vCita
Starting from:
$29/mo*
14-Day Free Trial
Simple email creation in an instant
Comprehensive software to grow your business
Starting from: $15.58/mo*
30-Day Free Trial
  • Optimize engagement with stunning emails
  • Respected company with a history of reliability
  • High-end platform for email marketing tools
GetResponse
Starting from:
$15.58/mo*
30-Day Free Trial
Comprehensive software to grow your business
Leading platform in cloud-based email delivery
Starting from: $0/mo
Free Plan
  • Library of responsive templates
  • Design with drag & drop tools
  • Deliverability support from panel of experts
SendGrid
Starting from:
$0/mo
Free Plan
Leading platform in cloud-based email delivery

What is Email Marketing Software, and Why Do You Need One?

Email marketing software is a digital platform that allows businesses to design, send, and track bulk emails to a list of subscribers. It replaces manual emailing (like BCC in Gmail) with professional tools that ensure high deliverability and compliance with laws like CAN-SPAM and GDPR.

Common use cases include:

  • Newsletters: Keeping your audience engaged with weekly updates.
  • Promotional campaigns: Announcing sales, black Friday deals, or new product launches.
  • Transactional emails: Sending order confirmations or password resets automatically.
  • Drip campaigns: Nurturing leads through a pre-set sequence of educational emails.

Key points

  • High ROI: Email marketing continues to offer one of the highest returns on investment, with an average of $36 gained for every $1 spent.
  • Automation is standard: Modern tools now include AI-driven automation as a baseline, allowing you to trigger welcome sequences and abandoned cart emails without manual intervention.
  • Mobile-first matters: With over 40% of emails opened on mobile devices, responsive templates are critical for engagement.
  • Privacy focus: 2025 trends emphasize stricter consent management and hyper-personalization to navigate tightening data privacy laws.

Why You Can Trust the Expertise of Sonary

We reviewed and evaluated top-rated email marketing platforms across 40+ criteria, including deliverability rates, automation capabilities, pricing flexibility, and ease of use. Whether you are running a high-volume ecommerce store, a local service business, or a growing startup, there is an email tool tailored to your specific workflow.


Best Email Marketing Software in 2025

Here are the most recommended email marketing software packages. These applications keep providing exceptional services to companies and marketers across the globe. They include

Tool Best For Free Plan? Ease of Use Key Strength
Constant Contact Small Business No (Trial) High Event Management
Mailchimp General Use Yes High Integration Ecosystem
Klaviyo Ecommerce Yes Med Revenue Tracking
HubSpot Scaling Teams Yes Med CRM Native
Brevo Value Yes High Unlimited Contacts
Benchmark Simplicity Yes Very High Clean Design
vCita Services No (Trial) Med Booking & Billing
GetResponse All-in-One Yes Med Webinars & Funnels
SendGrid Developers Yes Low (Dev) API Reliability

Constant Contact

Best for Small Businesses and Beginners

Constant Contact is a veteran in the email space, known for its exceptional customer support and intuitive interface. It simplifies complex tasks like event management and social media ads, making it a favorite for small businesses and non-profits that need a reliable, “it just works” solution without a steep learning curve.

Brand Logo
Constant Contact
Starting from:
From $12 /mo
Free plan / Free trial:
Not Available
Learn more about Constant Contact review.
Constant Contact is designed to help small and growing businesses grow their email list. Supercharged with 200+ responsive email design templates, seamless automations, and A/B testing tools, over 600,000 marketers and small business owners use this tool to increase customer engagement and sales.
Features

General Features

v-pro
Image Library
v-pro
Drag-and-Drop Editor
v-pro
Multiple Users
v-pro
Gmail Import
v-pro
Sign-Up Forms
v-pro
Google Analytics
v-pro
Email Lists
v-pro
Segmenting

Marketing

v-pro
A/B Testing
v-pro
Social Media Marketing
v-pro
Surveys
v-pro
Bounce Management
v-pro
Tracking Analytics
v-pro
Automated Email Responses

Design

v-pro
Email Templates
v-pro
Building Personalized Emails
v-pro
Email & Mobile Preview
v-pro
Flexible Design
v-pro
Storage for Data & Images
v-pro
Newsletter Templates
v-pro
Integrations
Pros & Cons

Pros

v-pro
High deliverability rate
v-pro
Users can receive payments via email
v-pro
Easy integration for social media marketing
v-pro
Outstanding customer support

Cons

x-con
Account cancellation is difficult
x-con
Relatively high-priced tiers

Key Features:

  • Event marketing: Tools to manage registrations and tickets directly from emails.

  • Social media posting: Schedule posts to Facebook, Instagram, and LinkedIn.

  • AI content generator: Drafts email copy based on a few keywords.

  • 300+ integrations: Connects easily with tools like Shopify, Canva, and Salesforce.

Pros and Cons:

  • Pros: excellent phone support; very easy to use; strong event management features; high deliverability rates.

  • Cons: no “forever free” plan (only a trial); automation is less advanced than competitors; higher price per contact for large lists.

Best For: Small business owners, event organizers, and non-profits who prioritize ease of use and support over complex technical features.

Expert Insight / Takeaway: Best choice for users who want to hit the ground running with zero technical friction.

Mailchimp

Best for General Use and Integrations

Mailchimp remains the most recognized name in email marketing for a reason. It has evolved into a full marketing platform, offering landing pages, social ads, and a powerful “Customer Journey Builder.” Its massive integration library means it connects with almost every other tool on the internet.

Brand Logo
Mailchimp
Starting from:
$0 /mo
Free plan / Free trial:
Available
Learn more about Mailchimp review.
Mailchimp stands as a premier cloud-based email marketing software, offering a comprehensive suite of tools tailored for businesses of all sizes. From crafting personalized emails and designing custom forms to generating insightful reports, Mailchimp empowers users to execute effective marketing campaigns. Its AI-driven features assist in content creation, enhancing campaign efficiency. With flexible plans, including a completely free edition, Mailchimp accommodates varying needs based on contact lists and monthly email volumes. Additionally, Mailchimp provides survey tools that can be utilized as an employee feedback tool, facilitating internal assessments and engagement strategies. In this Mailchimp review, I'll dicuss the features, benefits, performance, and the Mailchimp pricing plans.
Features

General Features

v-pro
Image Library
v-pro
Drag-and-Drop Editor
v-pro
Multiple Users
v-pro
Gmail Import
v-pro
Sign-Up Forms
v-pro
Google Analytics
v-pro
Email Lists
v-pro
Segmenting

Marketing

v-pro
A/B Testing
v-pro
Social Media Marketing
v-pro
Surveys
v-pro
Tracking Analytics
v-pro
Automated Email Responses

Design

v-pro
Email Templates
v-pro
Building Personalized Emails
v-pro
Email & Mobile Preview
v-pro
Flexible Design
v-pro
Storage for Data & Images
v-pro
Newsletter Templates
v-pro
Languages
v-pro
Integrations
Pros & Cons

Pros

v-pro
Free version of the software is available
v-pro
Full Marketing hub
v-pro
Convenient email templates and helpful reports
v-pro
Thorough Reporting

Cons

x-con
Lower pricing tiers offer fewer features
x-con
No email scheduling on free plan
x-con
High-cost subscription plans

Key Features:

  • Customer journey builder: Visual drag-and-drop automation paths.

  • Predictive demographics: AI estimates user age and gender for better targeting (Standard plan).

  • Content optimizer: Suggestions to improve your writing and layout.

  • Creative assistant: Automatically resizes your brand assets for different channels.

Pros and Cons:

  • Pros: huge ecosystem of integrations; intuitive visual builder; generous features on lower tiers; strong analytics.

  • Cons: pricing can get expensive quickly as contacts grow; support is limited on the free plan; charges for unsubscribed contacts in some legacy contexts.

Best For: Freelancers, agencies, and growing businesses that need a versatile tool that scales with them.

Expert Insight / Takeaway: The standard-bearer for email marketing—flexible enough for almost any business type.

Klaviyo

Best for Ecommerce and ROI Tracking

Klaviyo is the gold standard for online stores, specifically those on Shopify, WooCommerce, or BigCommerce. It doesn’t just send emails; it syncs deep purchase data to trigger highly specific flows, like “Win-back” campaigns for customers who bought specific items 60 days ago.

Brand Logo
Klaviyo
Starting from:
$0 /mo
Free plan / Free trial:
Available
Learn more about Klaviyo review.
Klaviyo is a specialized email and SMS marketing platform built strictly for online stores. Unlike general email tools that just send newsletters, Klaviyo connects directly to your store's checkout data to help you sell more.
Features

General Features

v-pro
Unlimited Emails
v-pro
Image Library
v-pro
Drag-and-Drop Editor
v-pro
Multiple Users
v-pro
Gmail Import
v-pro
Sign-Up Forms
v-pro
Google Analytics
v-pro
Email Lists
v-pro
Segmenting
Pros & Cons

Pros

v-pro
Revenue-Focused
v-pro
Deep Data Integration
v-pro
Powerful Automations
v-pro
Excellent Deliverability

Cons

x-con
Steep Learning Curve
x-con
Support Limits
x-con
Mobile App is Limited

Key Features:

  • Deep ecommerce integration: Syncs historical purchase data, lifetime value, and browsing behavior.

  • Pre-built flows: Ready-made templates for abandoned carts, browse abandonment, and welcome series.

  • Predictive analytics: AI estimates when a customer will buy next or churn.

  • SMS marketing: Unified platform for sending text messages and emails.

Pros and Cons:

  • Pros: incredible segmentation power; clear ROI reporting (shows exactly how much money an email made); huge template library for retail.

  • Cons: can be expensive for small lists; steeper learning curve than simple newsletter tools; support is email/chat only for lower tiers.

Best For: Ecommerce merchants who want to maximize revenue from every subscriber.

Expert Insight / Takeaway: If you run an online store, Klaviyo pays for itself by recovering lost sales better than any other tool.

HubSpot

Best for Scaling Teams and CRM Needs

HubSpot Marketing Hub is more than email software; it’s a powerhouse CRM (Customer Relationship Management) system. It connects your email marketing directly to your sales pipeline, allowing marketing and sales teams to work from a single source of truth.

Brand Logo
Hubspot
Starting from:
$15 /mo*
Free plan / Free trial:
Available
Learn more about Hubspot review.
HubSpot's Email Marketing software transforms how businesses connect with their audience. As part of the Marketing Hub, it allows you to create personalized emails without relying on designers or IT teams. With intuitive drag-and-drop tools and pre-designed templates, crafting stunning campaigns is effortless. Features like A/B testing and performance analytics help optimize engagement, while integration with HubSpot's CRM ensures targeted communication. Additionally, its employee feedback tools, such as customizable surveys, enhance internal collaboration. HubSpot makes email marketing efficient, effective, and accessible for all skill levels. In this Hubspot review, I'll assess the features, performance, customer support, and Hubspot pricing plans.
Features

General Features

v-pro
Image Library
v-pro
Drag-and-Drop Editor
v-pro
Multiple Users
v-pro
Sign-Up Forms
v-pro
Google Analytics
v-pro
Email Lists
v-pro
Segmenting

Marketing

v-pro
A/B Testing
v-pro
Social Media Marketing
v-pro
Surveys
v-pro
Bounce Management
v-pro
Tracking Analytics
v-pro
Automated Email Responses

Design

v-pro
Email Templates
v-pro
Building Personalized Emails
v-pro
Email & Mobile Preview
v-pro
Flexible Design
v-pro
Storage for Data & Images
v-pro
Newsletter Templates
Pros & Cons

Pros

v-pro
User-friendly interface
v-pro
Easy drag-and-drop editor
v-pro
Access to numerous resource materials
v-pro
Broad third-party app integrations

Cons

x-con
Free plan is extremely limited
x-con
No separate pricing for email tools only

Key Features:

  • Native CRM: Every email interaction is logged on the contact’s timeline.

  • Ad management: Track ROI from Facebook, Instagram, and LinkedIn ads inside the dashboard.

  • Landing pages: Built-in page builder to capture leads.

  • Form automation: Automatically follow up when a lead fills out a contact form.

Pros and Cons:

  • Pros: seamless connection between marketing and sales; unmatched reporting capabilities; excellent educational resources (HubSpot Academy).

  • Cons: pricing jumps significantly from “Starter” to “Professional” ($890+/mo); can be overkill for simple newsletter needs.

Best For: B2B companies and scaling teams where sales and marketing need to be tightly aligned.

Expert Insight / Takeaway: The best option if you want your email marketing to feed directly into a robust sales CRM.

Brevo (formerly Sendinblue)

Best for Budget and Transactional Emails

Brevo disrupts the market with a unique pricing model: they charge by the number of emails sent, not the size of your contact list. This makes it incredibly affordable for businesses with large lists who don’t email daily. It also includes SMS and WhatsApp marketing.

Brand Logo
Brevo (formerly Sendinblue)
Starting from:
$0 /mo
Free plan / Free trial:
Available
Brevo (formerly Sendinblue) is an all-in-one digital marketing software designed to empower businesses with tools like email marketing, SMS campaigns, marketing automation, and CRM functionalities. Its intuitive drag-and-drop editor and over 60 customizable templates simplify campaign creation, saving time and resources. Brevo also provides survey functionalities that can be used for customer feedback and adapted for employee feedback collection. With its affordability and scalability, Brevo delivers significant value to businesses of all sizes, enhancing customer engagement while supporting internal communication and growth strategies. In this Brevo review, I'll look at the features, performance, customer service, and the Brevo pricing plans.
Features

General Features

v-pro
Image Library
v-pro
Drag-and-Drop Editor
v-pro
Multiple Users
v-pro
Sign-Up Forms
v-pro
Google Analytics
v-pro
Email Lists
v-pro
Segmenting

Marketing

v-pro
A/B Testing
v-pro
Social Media Marketing
v-pro
Surveys
v-pro
Bounce Management
v-pro
Tracking Analytics
v-pro
Automated Email Responses

Design

v-pro
Email Templates
v-pro
Building Personalized Emails
v-pro
Email & Mobile Preview
v-pro
Flexible Design
v-pro
Storage for Data & Images
v-pro
Newsletter Templates
v-pro
Integrations
Pros & Cons

Pros

v-pro
Intuitive user interface
v-pro
Simple drag-and-drop editor
v-pro
Easy integrations
v-pro
Wealth of resource materials

Cons

x-con
Brevo branding on free plan
x-con
Limited tools on free plan

Key Features:

  • Unlimited contacts: Store as many subscribers as you want on all plans.

  • Transactional emails: High-reliability API for sending order confirmations and password resets.

  • SMS & WhatsApp: Multi-channel campaigns from one dashboard.

  • Send time optimization: AI determines the best time to send to each individual.

Pros and Cons:

  • Pros: very cost-effective for large lists; includes SMS marketing; strong transactional email capabilities; user-friendly interface.

  • Cons: daily sending limit on the free plan (300 emails); template builder can feel slightly rigid compared to Mailchimp.

Best For: Budget-conscious businesses and those who need both marketing newsletters and transactional emails.

Expert Insight / Takeaway: The value king—store unlimited contacts for free and only pay for what you send.

Benchmark

Best for Simplicity and Design

Benchmark Email lives up to its name by setting a standard for clean, simple design. Its interface is minimalist and focused on helping you create beautiful emails quickly. It’s particularly strong for users who find other platforms too cluttered or “techy.”

Brand Logo
Benchmark
Starting from:
$0 /mo
Free plan / Free trial:
Available
Learn more about Benchmark review.
Benchmark helps small and mid-sized businesses convert more sales by providing access to AI, landing pages, automation, e-commerce tools, and dozens of automations to supercharge email marketing campaigns. With almost 2 dozen email templates, users need zero technical knowledge to get things done.
Features

General Features

v-pro
Unlimited Emails
v-pro
Image Library
v-pro
Drag-and-Drop Editor
v-pro
Gmail Import
v-pro
Sign-Up Forms
v-pro
Google Analytics
v-pro
Email Lists
v-pro
Segmenting

Marketing

v-pro
A/B Testing
v-pro
Social Media Marketing
v-pro
Surveys
v-pro
Bounce Management
v-pro
Tracking Analytics
v-pro
Automated Email Responses

Design

v-pro
Email Templates
v-pro
Building Personalized Emails
v-pro
Email & Mobile Preview
v-pro
Flexible Design
v-pro
Storage for Data & Images
v-pro
Newsletter Templates
v-pro
Integrations
Pros & Cons

Pros

v-pro
Creates AI-powered smart content
v-pro
Simple drag-and-drop editor
v-pro
Affordable pricing
v-pro
Numerous support channels

Cons

x-con
Low deliverability

Key Features:

  • Smart content AI: Helps generate new copy and rewrite text for better engagement.

  • Visual interface: One of the cleanest drag-and-drop editors in the industry.

  • Landing pages: Simple builder to create pages for lead capture.

  • Polls and surveys: Interactive elements to engage subscribers directly in the inbox.

Pros and Cons:

  • Pros: extremely easy to use; modern, responsive templates; affordable entry-level pricing; great for visual-heavy emails.

  • Cons: advanced automation logic is limited; deliverability reporting is basic compared to enterprise tools.

Best For: Creatives, bloggers, and small agencies who value design and simplicity.

Expert Insight / Takeaway: A fantastic choice if you want your emails to look professional with minimal effort.

vCita

Best for Service Providers

vCita is unique because it is a business management platform first and an email tool second. It combines email marketing with client scheduling, billing, and a CRM. This makes it perfect for service-based businesses like consultants, therapists, and educators who need to manage their day-to-day operations alongside their marketing.

Brand Logo
vCita
Starting from:
$29 /mo*
Free plan / Free trial:
Available
Learn more about vCita review.
As a cross-marketing platform, Vcita provides email and SMS marketing tools that drive customer engagement and produce exceptional results. It is a mobile-friendly platform that allows you to use prebuilt templates to create beautiful campaigns without any technical knowledge.
Features

General Features

v-pro
Unlimited Emails
v-pro
Image Library
v-pro
Multiple Users
v-pro
Gmail Import
v-pro
Sign-Up Forms
v-pro
Google Analytics
v-pro
Email Lists
v-pro
Segmenting

Marketing

v-pro
Social Media Marketing
v-pro
Surveys
v-pro
Bounce Management
v-pro
Tracking Analytics
v-pro
Automated Email Responses

Design

v-pro
Email Templates
v-pro
Building Personalized Emails
v-pro
Flexible Design
v-pro
Storage for Data & Images
v-pro
Newsletter Templates
v-pro
Integrations
Pros & Cons

Pros

v-pro
Mobile-friendly design
v-pro
Prebuilt templates
v-pro
Personalized client data
v-pro
Easy setup

Cons

x-con
No free version
x-con
No drag-and-drop editor

Key Features:

  • Client portal: A secure place for clients to pay bills, book appointments, and share files.

  • Automated reminders: SMS and email reminders for upcoming appointments to reduce no-shows.

  • Billing integration: Send invoices and accept payments directly through email links.

  • Lead capturing: “Action” widgets for your website to capture new leads.

Pros and Cons:

  • Pros: all-in-one solution for running a service business; integrates payments and bookings; automates administrative busywork.

  • Cons: email design tools are basic compared to dedicated marketing platforms; no free plan (only a trial).

Best For: Service professionals (doctors, lawyers, coaches) who need to manage appointments and payments.

Expert Insight / Takeaway: Don’t get this just for newsletters—get it if you want to run your entire service business from one dashboard.

GetResponse

Best All-in-One Marketing Platform

GetResponse has expanded far beyond email to become a complete online marketing suite. It offers webinar hosting, sales funnels, and even a website builder. It is designed for marketers who want to build complex automated sales journeys without piecing together five different software subscriptions.

Brand Logo
GetResponse
Starting from:
$15.58 /mo*
Free plan / Free trial:
Available
Learn more about GetResponse review.
GetResponse is an email marketing software that’s highly intuitive. It empowers you to run effective marketing campaigns with access to landing pages, email conversion funnels, website builders, marketing automation, and webinars that strengthen your customer relationship.
Features

General Features

v-pro
Image Library
v-pro
Drag-and-Drop Editor
v-pro
Multiple Users
v-pro
Sign-Up Forms
v-pro
Google Analytics
v-pro
Email Lists
v-pro
Segmenting

Marketing

v-pro
A/B Testing
v-pro
Social Media Marketing
v-pro
Surveys
v-pro
Bounce Management
v-pro
Tracking Analytics
v-pro
Automated Email Responses

Design

v-pro
Email Templates
v-pro
Building Personalized Emails
v-pro
Email & Mobile Preview
v-pro
Flexible Design
v-pro
Storage for Data & Images
v-pro
Newsletter Templates
v-pro
Integrations
Pros & Cons

Pros

v-pro
Intuitive platform
v-pro
Affordable pricing
v-pro
Many resource materials
v-pro
Avoid the spam folder all the time

Cons

x-con
Average deliverability

Key Features:

  • Webinars: Host webinars and collect leads directly within the platform.

  • Conversion funnels: Pre-built scenarios to turn leads into paying customers (sales pages, emails, checkout).

  • AI email generator: Creates entire emails (text and design) based on your goal.

  • Web push notifications: Reach visitors even after they leave your site.

Pros and Cons:

  • Pros: comprehensive feature set (webinars are a huge plus); great for building sales funnels; 24/7 support.

  • Cons: the interface can be overwhelming due to the number of features; pricing increases steeply for the “Ecommerce” tier.

Best For: Marketers and educators who sell digital products or rely on webinars for lead generation.

Expert Insight / Takeaway: The Swiss Army Knife of email marketing—perfect if you want to consolidate your webinar and email tools.

SendGrid

Best for High Volume and Developers

Owned by Twilio, SendGrid is the industry leader for transactional email delivery. While they offer a “Marketing Campaigns” interface for visual editing, their core strength lies in their API, which developers use to send billions of automated emails (like shipping notifications) with unmatched reliability.

Brand Logo
SendGrid
Starting from:
$0 /mo
Free plan / Free trial:
Available
Learn more about SendGrid review.
SendGrid is an enterprise-grade email marketing software that gives businesses the option to integrate and control email marketing locally on their apps, and to design hyper-engaging email marketing campaigns on its cloud-based platform.
Features

General Features

v-pro
Image Library
v-pro
Drag-and-Drop Editor
v-pro
Multiple Users
v-pro
Gmail Import
v-pro
Sign-Up Forms
v-pro
Google Analytics
v-pro
Email Lists
v-pro
Segmenting

Marketing

v-pro
A/B Testing
v-pro
Social Media Marketing
v-pro
Surveys
v-pro
Bounce Management
v-pro
Tracking Analytics
v-pro
Automated Email Responses

Design

v-pro
Email Templates
v-pro
Building Personalized Emails
v-pro
Email & Mobile Preview
v-pro
Flexible Design
v-pro
Storage for Data & Images
v-pro
Newsletter Templates
v-pro
Integrations
Pros & Cons

Pros

v-pro
Ultra-high deliverability rate
v-pro
API integration direct to app and websites
v-pro
Deliverability optimization for effective campaigns
v-pro
A/B testing available on free plan

Cons

x-con
Challenging setup process

Key Features:

  • Email API: robust infrastructure for developers to integrate email into apps.

  • Dynamic templates: powerful logic for personalizing transactional emails.

  • Deliverability insights: Deep data on reputation, bounce rates, and spam reports.

  • Design editor: A user-friendly layer on top of their powerful engine for marketers.

Pros and Cons:

  • Pros: industry-leading deliverability; highly scalable; excellent documentation for developers; free plan (changing in May 2025).

  • Cons: marketing interface is less feature-rich than Mailchimp/Constant Contact; support can be slow for lower tiers.

Best For: Tech startups, developers, and high-volume senders who need 99.9% reliability.

Expert Insight / Takeaway: If you are building an app and need to send system emails, SendGrid is the default choice.

 

Common Features of Email Marketing Software

Email marketing software offers a variety of tools to help businesses effectively create, send, and analyze email campaigns. Here are some of the key features typically found in these platforms:

  1. Email Template Builders:
    1. Drag-and-drop editors: These user-friendly tools allow users to create visually appealing emails without any coding knowledge. They often include intuitive interfaces where elements can be easily moved around.
    2. Pre-designed Templates: These templates cater to various types of email campaigns, such as newsletters, promotional emails, and event invitations, helping users get started quickly.
  2. List Management:
    1. Importing and Managing Lists: Tools for efficiently handling email lists, including importing contacts from different sources and organizing them effectively.
    2. Segmentation: Advanced segmentation features enable targeting specific groups based on demographics, behavior, purchase history, or other criteria, which enhances the relevance of the email content.
  3. Automation:
    1. Automated Workflows: Allows for the setting up of automated sequences such as welcome emails, follow-up emails, and drip campaigns, saving time and ensuring timely communication.
    2. Triggers: Emails can be triggered based on specific user actions, such as opening an email, clicking a link, or making a purchase, to provide timely and relevant information.
  4. Personalization:
    1. Dynamic Content Insertion: This feature allows the insertion of personalized content like the recipient’s name, location, or purchase history into emails, making them more engaging.
    2. Recommendations: Offers personalized product or content recommendations based on the recipient’s past interactions and preferences.
  5. Analytics and Reporting:
    1. Metrics Tracking: Includes tracking important metrics such as open rates, click-through rates, bounce rates, and conversions.
    2. Detailed Reports: Provides comprehensive reports on campaign performance and subscriber engagement, helping businesses make data-driven decisions.
  6. A/B Testing:
    1. Testing Tools: Tools to test different versions of an email to determine which one performs better.
    2. Statistical Analysis: Provides insights into which elements (subject lines, images, copy) are most effective by comparing performance metrics of different versions.
  7. Deliverability Tools:
    1. Spam Testing and Email Authentication: Ensures that emails are delivered to inboxes and not marked as spam.
    2. Monitoring Tools: Track and improve deliverability rates to maintain high engagement.
  8. Integration:
    1. Compatibility with CRM Systems and E-commerce Platforms: Integrates with other tools for enhanced functionality and data sharing.
    2. APIs: Allows for custom integrations to tailor the email marketing software to specific business needs.
  9. Compliance:
    1. Regulation Compliance: Tools to ensure emails comply with regulations like GDPR, CAN-SPAM, and other relevant laws.
    2. Consent Management: Features for managing subscriber consent and handling opt-out requests efficiently.
  10. Support and Resources:
    1. Customer Support: Available through various channels such as chat, email, and phone to assist users.
    2. Educational Resources: Access to tutorials, webinars, and documentation to help users make the most of the software.

Benefits of Email Marketing Software

Using email marketing software can significantly enhance the effectiveness and efficiency of a business’s marketing efforts. Here are some key benefits:

  • Cost-Effectiveness:
    • High ROI: Email marketing is generally more affordable than traditional marketing channels and offers a high return on investment by reaching a large audience with relatively low costs.
  • Targeted Messaging:
    • Audience Segmentation: Allows for precise segmentation, enabling businesses to send highly relevant and personalized content to different customer groups, improving engagement and conversion rates.
  • Automation:
    • Efficiency and Timeliness: Automates repetitive tasks such as sending welcome emails and follow-up sequences, ensuring timely delivery and freeing up resources for other activities.
  • Increased Engagement:
    • Personalized Content: Dynamic and personalized content can significantly boost engagement rates by making emails more relevant and appealing to recipients.
  • Measurable Results:
    • Detailed Analytics: Provides comprehensive analytics on key metrics such as open rates, click-through rates, and conversions, helping businesses measure and optimize their campaigns.
  • Scalability:
    • Flexible for Growth: Suitable for businesses of all sizes, from small startups to large enterprises, and can handle growing email lists and increasing campaign complexity as the business expands.
  • Enhanced Customer Relationships:
    • Regular Communication: Regular and relevant communication through personalized messages helps in building and maintaining strong relationships with customers, increasing loyalty and retention.
  • Improved Deliverability:
    • Inbox Placement: Tools to ensure emails avoid spam filters and reach the intended inboxes, thereby maintaining high engagement rates.
  • Integration with Other Tools:
    • Holistic View: Seamlessly integrates with CRM systems, e-commerce platforms, and other marketing tools, providing a comprehensive view of customer interactions and streamlining marketing efforts.
  • Compliance and Security:
    • Regulation Adherence: Helps manage compliance with various regulations such as GDPR and CAN-SPAM, ensuring secure handling of customer data and managing opt-in/opt-out processes.
  • Resource Efficiency:
    • Reduced Manual Work: Reduces the need for extensive manual work, allowing marketing teams to focus on strategic and creative aspects. Access to templates and pre-built workflows expedites campaign setup and execution.

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Cost of Email Marketing Software

The cost of email marketing software varies widely depending on the features offered, the email list’s size, and the provider’s pricing model. Here are some common pricing structures:

Subscription-Based Pricing:

  • Basic Plans: typically range from $10 to $30 per month and are suitable for small businesses with smaller email lists and basic needs.
  • Mid-Tier Plans: These plans usually cost between $30 and $100 per month and offer more advanced features such as automation and detailed analytics.
  • Premium Plans: These can range from $100 to $500+ per month and are designed for larger businesses with extensive needs, including advanced automation and segmentation features.

Pay-As-You-Go Pricing:

  • Cost Per Email: Generally ranges from $0.01 to $0.03 per email, ideal for businesses with irregular sending schedules or those who prefer to pay based on usage.

Enterprise Pricing:

  • Custom Plans: For large businesses, custom pricing plans are available, ranging from $500 to several thousand dollars per month, depending on specific requirements and the scale of operations.

Freemium Plans:

  • Free Plans: Many providers offer free plans with limited features, often supporting up to 500 or 1,000 subscribers. These are suitable for startups or very small businesses looking to get started without an upfront investment.

Additional Costs:

  • Extra Features: Some providers may charge extra for advanced features such as dedicated IP addresses, priority customer support, and custom integrations. Costs for additional services like consulting and custom development may also apply.

Examples of Popular Email Marketing Software and Their Pricing:

  • Constant Contact: Email Plan starting at $12/month, Email Plus at $45/month.
  • Sendinblue: Free plan with unlimited subscribers and up to 300 emails/day, Lite starting at $25/month, Premium at $65/month.
  • HubSpot: Free plan includes basic email marketing, Starter at $50/month for up to 1,000 subscribers, with Professional and Enterprise plans offering customized pricing.

These pricing structures provide flexibility, allowing businesses to choose a plan that best fits their needs and budget.

Key Buying Considerations

  • Best Overall: Mailchimp. It strikes the perfect balance between power and ease of use, with a free plan that lets new businesses get started immediately.
  • Best for Ecommerce: Klaviyo. No other tool offers the same level of data synchronization with Shopify and WooCommerce to drive actual sales.
  • Best Value: Brevo. If you have a list of 10,000 subscribers but only email them once a month, Brevo will save you hundreds of dollars compared to contact-based pricing models.
  • Best for Services: vCita. If you sell your time (consulting, classes), vCita handles the booking and payment friction that standard email tools ignore.

How To Choose The Best Email Marketing Platforms

There is a myriad of email marketing tools out there for anyone to choose from. However, not all of them are well suited for your needs. When it comes to choosing the right tool for your email marketing campaigns, there are a few factors to consider. Some of these factors are highlighted in this section.

Budget

There are various aspects of running a successful business, of which email marketing is only one part. Every wise business owner has to figure out their budget and how much should go into email marketing before choosing an email marketing tool.

There are software providers that offer free email marketing packages. If you’re working with a relatively tight budget, you can start with that. However, there are pretty discomforting limits to the free packages offered by these brands. I’m sure these limitations are something a new business can live with.

Here are some email marketing providers that offer free plans.

Business Size

Most email marketing tools are designed to help small businesses scale. However, they also offer packages that are well-suited for established enterprises. Depending on the level of your growth (early, go-to-market, scale-up, or enterprise), you can find email marketing software that can help you attain your goal.

Nevertheless, some features offered by certain providers can serve new businesses better than established businesses. In some other providers, the case is reversed. One of the first things to consider when choosing an email marketing tool is to figure out which features work for you, as well as how you can combine the functionalities of multiple features.

Ease of Use

Regardless of how beneficial email marketing software might be, it has lost its essence if it is difficult to use. Not a lot of business owners or marketers have the luxury of hiring technical experts to help them figure out email software. Many will prefer one that they can figure out easily, on their own. So, this ease of use should be a cause of concern when making your decisions.

Notwithstanding, some email marketing providers have certification courses, as well as a network of experts, to help you figure out very technical aspects of using their software. You can easily hire a HubSpot-certified email developer, for instance. Of course, that’s if you have the resources to do that.

Mobile friendliness and responsiveness

Customers can access their emails from their mobile phones, tablets, desktops, or even webmail. In 2024, 41.6% of email opens were made via mobile devices, and 40.6% were made from webmail.

These statistics may seem petty to some but it matters a lot to forward-thinking marketers. If you want to stand a chance of thriving in your industry, you must choose an email marketing software that allows you to get a feel of how your emails will look when your customers receive them, in all device types.

Number of Emails and Contacts

Many email marketing software packages limit the number of emails and contacts you can reach to a specific monthly number. If you’re using the free version of some email marketing tools, the provider usually sets a daily or monthly limit.

If you’re just starting out, these limits may not stop your business from operating. However, as you grow, limits can be a major hiccup. So, when choosing an email marketing tool, ensure to identify the limitations in email diligently sends and contacts on every package offered by the provider. This is just as important as the price of the tool.

Email Marketing Trends to Watch

  • Hyper-Personalization: Generic “Dear [Name]” tags are no longer enough. In 2025, tools are using AI to customize the entire body paragraph based on what the user viewed on your website.
  • Accessibility: Expect more features that automatically check your emails for screen-reader compatibility and color contrast, ensuring your message reaches everyone.
  • Omnichannel Integration: Email is merging with SMS and WhatsApp. The best platforms now allow you to orchestrate a campaign where an unopened email automatically triggers a text message follow-up.

Final Thoughts

There is no single “perfect” email marketing tool. If you run a nimble ecommerce shop, Klaviyo is your engine. If you are a local non-profit, Constant Contact will serve you best. For developers, SendGrid is the standard.

We recommend utilizing the free trials available for these platforms. Import a small segment of your list, try building one campaign, and see which interface feels right for you.

Effective email marketing tactics are easier to deploy with the right tools, and it is essential that you settle for the best ones in the market. Given that most providers parade themselves as the best, it could be daunting to know for sure which one is truly the best.

Well, in all honesty, the best thing is relative, and you should consider certain factors as they align with the needs of your business before choosing email marketing software. Most of all, it’s okay to make the wrong choice. That doesn’t make the software a terrible tool. It might not have suited your needs precisely enough. You can give another one a try. No big deal.

We wish you the best of luck as you build the next unicorn!

FAQ

What is the best email marketing software for small businesses?

Constant Contact and Mailchimp are widely considered the best for small businesses due to their ease of use, affordable entry-level pricing, and comprehensive support resources.

Is there a free email marketing tool?

Yes, several platforms offer robust free plans. Brevo (formerly Sendinblue) allows unlimited contacts with a daily sending limit, while Mailchimp offers a free plan for up to 500 contacts.

How much does email marketing software cost?

Pricing typically starts between $9 and $20 per month for basic plans. Costs generally scale based on the number of contacts you have or the number of emails you send per month.

Which email marketing software is best for ecommerce?

Klaviyo is the top choice for ecommerce businesses using platforms like Shopify or WooCommerce because of its deep data integration and pre-built revenue-generating automation flows.