Invoiced Review

The company offers two different Accounts Receivable pricing plans: Advanced A/R and Enterprise A/R. The Advanced A/R plan is designed for growing mid-sized companies and offers a pay-as-you-go plan with a 1% fee for invoices issued.

Invoiced also includes features such as a self-service customer payment portal, automated follow-up, accounting integrations, and more. The Enterprise A/R plan is designed for businesses with complex receivables challenges and includes all the features of the Advanced plan, as well as powerful automation, cash application, custom reports and dashboards, cash flow forecasting, and implementation support.

Phone Support

Invoiced does provide a support hotline, which assists users in resolving issues and answering queries. The service is available from 9am - 5pm CST Monday through Friday, excluding holidays, for Enterprise customers only.

Email Support

Email support tickets are Invoiced main resolution processes. If you're looking to resolve your support question you can always send an email. This process opens a support ticket, which is then assigned to an engineer to diagnose and fix the issue, (who provides periodic reports on the status of your ticket, and its resolution). Planned outages are scheduled during weekends and customers are notified via email and the dashboard.

Overall Experience

Despite having limited customer support channels, Invoiced offers effective support to answer your FAQs and product questions.

Payment notifications

After a customer has viewed an invoice, a notification will be sent to the user to let them know. And, you can enable or disable these notifications in the Settings → Notifications area.

Reminders

Users can utilize Invoiced’s payment reminder functions to send reminders to customers for outstanding invoices.

Sending emails

Invoiced allows users to send and re-send invoices via email, allowing for easy and seamless delivery as well as a record that they’ve been issued.

Invoice Creation

Invoiced allows users to easily create professional invoices containing all necessary information for customers.

The available features and modules cater to small and medium-sized businesses operating in the United States and are offered in the English language. Notable features include ACH payment processing, API integration, and access controls/permissions. The platform also offers accounting integration for seamless financial management.

Invoiced also offers automated collection tools that helps improve collection efficiency. These tools can send automated emails, texts, or even physical letters to individuals or businesses with outstanding unpaid balances, reminding them of their payment obligations and encouraging them to settle their debts.

Invoiced is designed to seamlessly integrate with various software to enhance functionality. It offers connectivity options with messaging programs, payment gateways, and accounting system integrations, allowing you to effortlessly incorporate the software into your current work environment.

Invoiced consolidates payment information and answers questions about bills, due dates, payment methods, and customer payment histories. Invoiced streamlines the process and data through its tailored software.

Invoiced has the ability to seamlessly integrate with various software programs, thereby expanding the software's capabilities. It offers support for numerous messaging platforms, payment gateways, and accounting system integrations, which enables users to effortlessly integrate the software into their current work environment. This feature makes Invoiced a highly compatible and versatile option for businesses looking to streamline their invoicing and billing processes.

Invoiced is a billing and invoicing software that provides users with comprehensive invoice management and tracking capabilities. It offers customizable invoice creation, recurring billing cycles, and payment acceptance from multiple gateways. The software also includes a practical customer portal. Users appreciate the ability to track various metrics and the program's numerous integrations, making it a suitable solution for businesses in need of a robust billing and invoicing software product.

https://youtu.be/roUp74Y3zVI