SpectrumVoIP Review

Is Spectrum VoIP worth it?

Yes for SMBs that want enterprise-grade business phone features — auto-attendant, conferencing, mobile/desktop apps, CRM integrations— with predictable per-seat pricing. Spectrum VoIP is well-rated for call quality and U.S.-based support. Pricing is quote-based but typically $25–$40 per seat per month. Important: This is not the same company as Spectrum cable internet.

Best for: 10+ seat offices, distributed teams, businesses replacing legacy PBX systems

Skip if: you're solo or under 5 seats (RingCentral or Zoom Phone fit better) or need international calling at scale (Vonage)

SpectrumVoIP is an affordable VoIP business phone solution for business owners. The prices that SpectrumVoIP offers are lower than the traditional phone lines due to the fact that it uses an internet connection rather than an analog landline. Unlike other VoIP phone systems that usually offer three (3) price plans, SpectrumVoIP uses a different approach to its fee structure.

SpectrumVoIP offers a single plan – namely, “Everything Plan.” This plan starts at as low as $19.95 / Seat / Month. Everything plan doesn’t involve any upfront costs and hidden charges. The company provides interactive features at no extra cost and constantly updated infrastructure. More than 50 features are being offered in this price plan.

SpectrumVoIP is well-known in the VoIP phone industry due to its reliable customer support service. The company provides you with 24/7 customer support to deal with every technical issue you face. The customer support page incorporates a search bar that answers your questions using a knowledge base.

The deployment of SpectrumVoIP is very easy. The company provides you with a guide for installation. You will have an easy-to-use online interface, which is known as a Web Portal. Quickly and easily navigate various features on this Web Portal from everywhere. The configuration of the Auto Attendant feature is also very easy.

SpectrumVoIP is a powerful VoIP phone solution that provides more than 50 exciting features. With its enterprise-grade features, this VoIP phone system can help organizations effectively empower their communications and collaboration. In the following sections, we will delve into some most exciting features:

Auto Attendant

SpectrumVoIP’s Auto Attendant feature is a fully customizable virtual receptionist. With this feature, the caller can configure his phone to transfer incoming calls to many extensions as specified by him, without the involvement of a human operator. It will also allow you to access your Dial-by-Name Directory. SpectrumVoIP lets you configure Auto Attendant in a snap via your online Web Portal or by calling the support staff.

Unlimited Rollover Lines

No business wants to miss another important call. Fortunately, SpectrumVoIP’s Unlimited Rollover Lines feature helps companies in this regard. You will not be losing another call or client with access to innumerable rollover lines. For example, this feature allows you to direct the incoming calls to employee lines, give individual numbers to employees, or make all the outbound calls from the same number. In this way, or using unlimited rollover lines, you will not be missing another call.

Web Portal

Web Portal is an online interface (see the screenshot below) that allows you to manage your phone system everywhere, with call recordings, call logs, call routing, and voicemail just one click away. If you are busy with other business activities, the support staff of SpectrumVoIP can cater to your needs.

Visual Voicemail

SpectrumVoIP provides you with different methods to access your voicemails. You can have voicemails either via online Web Portal or over email. Moreover, you will receive persistent notifications of your voicemail to ensure you are not missing important voicemails.

Call Recording

Call recording is a fantastic feature used by businesses to securely record audio files of a VoIP phone conversation in the cloud. Users can record both incoming and outgoing calls. You can turn off this feature anytime if you don’t want to use it anymore. SpectrumVoIP allows you to determine who is enabled to review call recording and specify by the user which phone calls can be recorded.

Compatible with a variety of communication devices.

Enjoy high-quality audio and video calling features.

Leverage cutting-edge tools for seamless calling experiences.

SpectrumVoIP installs expensive PBX systems at its data centers to provide ease of use, scalability, and redundancy. The benefit is at the customer's end in terms of low maintenance and upfront costs.
Most importantly, the companies offer powerful features that include Direct Numbers, Dial by Name, Dial by Extension, Unlimited Rollover Lines, Unlimited Ring Groups, Unlimited Local & Long Distances, Unlimited Auto Attendants, Time-Based Schedules, Speed Dial, Shared Line Appearance, 3-Way Conferencing, Custom Greetings, Conference Bridge, and even a lot more.
In addition, you can also get a 30% discount on your phone bill. To this end, SpectrumVoIP can upgrade your current phone to the hosted VoIP phone solution. Furthermore, there is no need to purchase expensive on-site equipment.