About Surfshark

Category: VPN
Surfshark is a top VPN service provider. The service offers high speed, security & privacy, unlimited connectivity, and bandwidth. Multiple platforms and VPN protocols are supported by the product. The price is affordable for the average user. In 65 countries, the company provides over 3200 servers.

Company: Surfshark

Surfshark has been offering its services since 2018. Until now, the company has been recognized by various globally acknowledged independent organizations, including Finalist at the Cybersecurity Excellence Awards 2020, Mobile VPN Solution of the Year at Cybersecurity Breakthrough Awards 2020, and even a lot more.

Surfshark is currently offering over 3200 servers in 65 countries. Each server contains a private DNS and all servers are P2P-friendly. Moreover, there is a strict no-logs policy.

When it comes to choosing a VPN, privacy and security are the biggest concerns. Surfshark VPN’s MultiHop feature ensures privacy and security, and even speed, by allowing connection (Hop!) via multiple countries.

In-Depth Analysis

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0 Ease Of Use
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Pros

  • Unlimited simultaneous connections
  • Low price for a 2-year plan
  • Safe & private connection
  • Multi-hop connection

Cons

  • Poor customer service
  • Bad torrent speed
Plans & Pricing

Surfshark VPN is offered in 3 different length subscription plans. The company provides a no-hassle 30-day money-back guarantee on all plans. More importantly, you can use unlimited devices on each plan. One month is a sufficient amount of time to decide whether the service is reliable or not. Moreover, you can get a free 7-day trial via the Apple App Store or Google Play Store. A trial subscription can be used on the desktop as well.

2 Year
$2.49
/mo
7-Day Free Trial
30-Day Money-Back Guarantee
1 Year
$6.49
/mo
7-Day Free Trial
30-Day Money-Back Guarantee
1 Month
$12.95
/mo
7-Day Free Trial
30-Day Money-Back Guarantee
Ease of Use

It is exceptionally easy to install and use this application, regardless of the platform you are using. The Android and iOS versions of Surfshark are perhaps the fastest to use, as you only need to open the application and click the connect button, which literally only takes a few seconds.

An automated setup guides users through each step in Mac OS and Windows. Installers for iOS and Android can get it from the Play Store or iTunes, and users for Google Chrome can download it from a plugin installer, or through the Google Chrome Web Store. At the same time, their app for Amazon Fire TV and Android TV can be found in Amazon App Store and Play Store for Android TV respectively.

Customer Support

Surfshark’s help center or customer support assists in four realms:

1. Get Started: It includes installation guides.
2. Troubleshoot Issues: It allows users to find solutions for login, streaming, connectivity, and other issues.
3. Billing and Account: You will find information regarding the refund policy, invoices, credentials, and so on.
4. General Info: This incorporates information about streaming services, features, and so forth.

24/7 Help & Support
24/7 Help & Support
Live chat is available 24/7
Live Online Chat
Live Online Chat
You can contact support team through live chat function
Email
Email
Email support is available for all customers.
FAQ
FAQ
Surfshark has a blog and FAQ sections on its website.
Features & Functionality
General Features

Surfshark offers numerous remarkable features. The following sections will take a deep dive into all prominent features and functionalities.

CleanWeb

First and foremost, Surfshark’s CleanWeb feature is worth mentioning as it blocks malware & ads even before they load. CleanWeb can also save your mobile data and boost your browsing speeds. More importantly, you will be protected in the face of phishing attacks.

Typically, the CleanWeb feature is disabled when you download your Surfshark VPN. You need to enable it to enjoy its functionalities. To this end, you are required to follow two steps:

  1. Open the Surfshark application and go to “Features.”
  2. Check the box or toggle the switch on.

Unlimited Devices

Using a Surfshark VPN, you can protect innumerable devices. Connect and use all family devices at the same time.

Whitelister

Usually, it is called “Split Tunneling” but in the case of Surfshark, it is known as “Whitelister.” In fact, Whitelister allows clients to route some of their device traffic or application via an encrypted VPN. However, other devices or applications will have direct access to the internet. See below Surfshark’s Whitelister:

With Whitelister, you can access connected devices such as printers without any interruptions, utilize online gaming, banking, and other services without shutting down your VPN, and select which websites and apps are protected by your VPN. Furthermore, Whitelister allows you to use disparate IP addresses simultaneously and provide you with full speed on safe websites.

Kill Switch

Surfshark offers a VPN Kill Switch that is an automatic deactivation button used to disconnect the internet connection on a system level if the VPN connection drops suddenly or unexpectedly. Below is the list of some additional benefits of Surfshark’s Kill Switch:

  • Encrypted traffic
  • Protected identity in the face of snoopers and hackers
  • Ensured security and privacy in a heavily restricted country
  • Invisible torrent downloads to ISP

Safe and tension-free internet

Features
  • Anonymous Browsing
  • DNS Leak Protection
  • Kill Switch
  • Multi-Language
  • Multi-Protocol
  • Peer-to-Peer
  • Policy Management
  • Remote Access
  • Web Inspection
  • Shared IP (Dynamic)
  • Dedicated IP
VPN Protocols

VPN protocols are advanced technologies that can secure internet connections. They ensure safe data transmission over the internet. You can confidently use social media, browse websites, utilize e-commerce and e-Banking without any harm.

Not only that, but Surfshark’s VPN protocols can also hide VPN traffic through the obfuscation technique. The secure channels of this product allow you to exchange keys and offer perfect forward secrecy.

Features
  • PPTP
  • L2TP/IPSec
  • IKEv2
  • SSTP
  • OpenVPN
Supported Devices

Surfshark VPN supports the following devices:

Features
  • iPhone/iPad
  • Android
  • Web-Based, Cloud, SaaS
  • Windows Mobile
  • Apple TV
Payment Options

When you plan to buy Surfshark VPN, you can use any of the following payment methods:

  1. Credit Card: You can use several credit cards, including Master Card, VISA, American Express, and DISCOVER.
  2. Cryptocurrency
  3. PayPal
  4. Amazon Pay
Features
  • Credit Card
  • Bank Transfer
  • Bitcoin
  • PayPal
  • Apple Pay
  • Google Pay
  • Amazon Pay
Verdict

Experts recommend Surfshark VPN due to its fast speed, privacy, and security. In addition to features like Kill Switch, Split Tunneling, and VPN protocols, this VPN also offers remarkable and other unique features, including CleanWeb and connectivity with unlimited devices. Surfshark VPN prevents hacking, malware & phishing, identity theft, ad manipulation, and ISP tracking. The VPN notify you if your information is being leaked by malicious actors. With Surfshark, hide your location, protect your identity, browse privately, keep searches private, stay safe on public WiFi, protect your email accounts, escape restrictions, use uncensored internet, stream privately, and even a lot more. As a result, Surfshark VPN is worth buying.

Fakhar Imam
Author: Fakhar Imam
Fakhar Imam is a Cybersecurity and Academic Writer with a higher education degree in the Master of Sciences in Information Technology (MSc-IT). He is also experienced with writing VPN reviews, blogs, and articles. Moreover, he has written dissertations, whitepapers, e-books, and a lot more about cybersecurity and IT. Fakhar believes in providing a masterpiece of work on time.

Surfshark User Reviews

J
Joanna M
No employees
Used for: 2+ years
26 Apr - 2021

The chepeast on the market

Surfshark is one of the most affordable VPN providers on the market! I used their 24 month plan and it saved me so much!