Justworks Payroll Services Review 2026

Justworks offers a single plan for its payroll software. However, the plan is scalable, with the possibility of supporting more employees as your business grows. Customers can cancel a plan whenever they want by contacting customer support.

This payroll plan offers a comprehensive set of features at a competitive rate of $8 per month per person, plus a $50 monthly base fee. The plan is designed to simplify payroll and compliance management for businesses. Key payroll features include support for multiple pay rates, custom pay schedules, contractor payments, off-cycle payments, and vendor payments. To help businesses stay compliant, the plan includes automatic payroll tax filings, W-2 and 1099 filings, and detailed payroll reporting.

Regarding managing your team, the plan offers online employee onboarding and offboarding, PTO management, basic timecards, a document center, and a calendar and directory for easy organization. Employees can access the system through a mobile-friendly interface, ensuring convenience for both managers and staff. Additionally, accounting software integrations allow businesses to sync payroll data with existing financial systems. This payroll plan is an excellent solution for businesses seeking to streamline payroll processes, maintain compliance, and manage employee needs effectively.

Justworks offers 24/7 customer support via multiple options. Customers can reach out to an expert through phone, email, live chat, and Slack. The website also offers tutorials on how to use specific features, such as time tracking. Justworks customer service is exceptional, with a quick turnaround time. When contacted via phone to ask how to update the timecard logged by hourly employees, the customer representative was available quickly and answered the question in detail, walking through the steps. The chat option is also highly responsive and connects you with a human representative if needed, who can answer your questions or resolve any issue.

Use Case 1: Setup of the Payroll Software Setting up the JustWorks payroll system takes less than half an hour. Once you have enrolled and created an account, here’s what you need to do to get started: 1. Enter details about your business, including company name, employer identification number (EIN), address, and phone number. 2. Add your team members (name, role, email, etc.) 3. Complete the worker’s comp insurance application. 4. Connect your bank account (which you’ll use to pay employees/contractors). 5. Verify the test deposit sent by JustWorks into the bank account. 6. Complete enrollment. Use Case 2 : Run Payroll: 1. Go to Payments 2. Set up cycle payments for salaried or hourly employees (payments are made automatically on the scheduled day). 3. For one-off payments (for example, contractors), go to Payments> Manual Payments, and schedule the pay. 4. Hourly worker pay requires approval before it can be dispersed.

Automatic Employee Pay

Set up cycled payments for both salaried and hourly employees in your business. Pay will be deducted
from your connected bank account and disbursed to employee accounts as direct deposit automatically.

Payment for Contractors and Vendors

Regular or one-off payments to a vendor or contractor can also be scheduled with the same platform. This brings
all payroll in one place.

Different Pay Rates

You can set different pay rates for employees based on regular hours or
jobs. This can be set up through Job Codes.

Off-Cycle Payments

Schedule off-cycle payments like bonuses or missed payroll. You can also set up any applicable deductions for
these payments, such as tax or benefits.

PTO Management

Justworks also allows employers to manage paid family or vacation leaves for their employees. You can create
policies for PTO and enable/disable them for employees.

Automated Tax Form Generation

You can generate W-2 and 1099 forms for all employees. Justworks can also handle other federal and state
year-end tax forms.

Basic Time Cards for Hourly Workers

Employees can use time cards to get paid, typically every two weeks. They can enter hours for each day manually
(if enabled).

Employee Onboarding and Offboarding

Justworks offers free onboarding checklists to employers to streamline the processing for new hires. Similarly,
it also helps offboard employees that have been terminated or have quit.

Company Calendar

A built-in calendar on the platform lets you keep tabs on payments, holidays, and events. This calendar can also
be integrated with Google Calendar.

Expert Support for Both Employer and Employees

Multiple support options (phone, email, and chat) are available for employers and employees using the system.
Chatbots and representatives can answer general queries and solve technical issues promptly.

Reporting

Reporting with pre-built templates or custom (benefits usage, PTO balance, work history, headcount, and payment
reports) is offered as part of the base plan. Reports can help business owners and managers understand payroll
finances better.

QuickBooks Integration

Justworks seamlessly integrates with the widely used accounting software Quickbooks. It requires company-level mapping to synchronize payments between the two platforms.

Set up automatic payroll runs and off-cycle payments and integrate time tracking for seamless payroll processing.

Manage employee onboarding and PTO and access a mobile-friendly employee interface for streamlined HR processes.

Automate payroll tax filings and W-2/1099 forms and ensure compliance with federal, state, and local tax regulations.

Sync payroll data with accounting software and other business tools for cohesive financial and operational management.

Justworks Payroll is an efficient tool for small businesses to manage an integral HR function. It offers an intuitive web-based dashboard that’s easy to use for both employers and employees. It also handles taxation documentation to make compliance easy. Their excellent customer support ensures any technical issues are resolved promptly and payments aren’t delayed. Even though some important features like time tracking cost extra, it’s a well-rounded product for small businesses in dozens of states.

1. Designed specifically for small businesses to easily manage payroll
2. Benefits management such as 401K and more for small businesses
3. Based on a PEO (Professional Employer Organization) model to handle critical HR tasks such as payroll