About Squarespace

Category: Hosting
Squarespace is a mature hosting company that removes the complexity of managing your hosting environment. It takes care of that for you and gives you the tools to build a beautiful website without deep technical experience or coding know-how.

Company: Squarespace, Inc.

Squarespace is a software company that offers website hosting and design services. Squarespace began as a tool for building static websites but has evolved into a reputable all-rounder, catering to even eCommerce and marketing needs. Their website builder is a platform that small and medium-scale businesses can use to establish a solid online presence without prior technical experience. The company was founded by Anthony Casalena in 2003 in his dorm room and has grown into a workforce of over a thousand people. The company has offices in Dublin and Portland but has its headquarters in New York.

In-Depth Analysis

0 Overall
Price 4.5
Ease Of Use 4.0
Features 3.5
Support 4.5

Pros

  • Free year of domain registration
  • Advanced website builder functionality
  • Collect payments from your website and set up recurring subscriptions
  • Multiple mobile applications are available

Cons

  • Design flexibility is fairly limited
  • Only offers refunds on annual plans

Squarespace Comparisons

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Plans & Pricing

The platform has four core pricing plans that cater to webmasters at different stages of their journey. The emphasis is on the features available for building websites and the usage limits associated with each feature. All plans have unlimited storage, bandwidth, and the possibility of a free domain for a year.

Squarespace offers a 14-day free trial of all plans. If you subscribe for a monthly plan then there is no refund but you can get one within 14-days if you subscribe to an annual plan. It’s more expensive than basic hosting which is due, in part, to its advanced site management and eCommerce tools.

Personal
$16
/mo
14-day FREE trial
Business
$26
/mo
14-day FREE trial
Basic Commerce
$35
/mo
14-day FREE trial
Advanced Commerce
$54
/mo
14-day FREE trial

Personal

The personal is $16/m and offers SEO tools, up to two contributors, basic site metrics, SSL certificate, and extensions to further power up your website. This plan is ideal for personal sites and smaller business sites.

Business

The business plan comes in at $26/m. You can have unlimited contributors, the ability to edit the CSS and JavaScript, professional email from Google, multiple premium integrations, advanced site analytics, promotional website banners, fully integrated eCommerce tools, and Google Ads credits.

Basic Commerce

The Basic Commerce plan is $35/m comes with everything from the Business plan but reduces transaction fees to 0% instead of 3% and has zero transaction fees associated with payments. It ads POS functionality, customer accounts, the ability to checkout on your own domain, eCommerce analytics, Instagram products integration.

Advanced Commerce

The Advanced Commerce is $54/m and incorporates all the features of previous plans. It ads abandoned cart recovery, the ability to sell subscriptions, advanced shipping, API access, and limited availability labels.

Ease of Use

One of the reasons Squarespace is so popular is that it’s relatively simple for people to register and start using its service. You can get a free domain on registration and the SSL is automatically applied to your hosting account. Overall account settings are well-labeled and you’re not forced to click through multiple pages before you find what you’re looking for.

The website and eCommerce store builder is intuitive enough for a decent website to be created within a few hours. Of course, the advanced features need more time to master. All things considered, Squarespace is an easy-to-use platform.

Customer Support

Squarespace offers multiple channels for customer support. The first area to look for help is a comprehensive knowledgebase that has multiple articles, video guides, and webinars to help you make the most of Squarespace.

Additional customer support:
Community forum
The community forum helps users figure out advanced use cases.

Blog
The blog focuses on company news, development, and web design.

24/7 Help & Support
24/7 Help & Support
Round-the-clock support for all of Squarespace customers
Live Online Chat
Live Online Chat
Live chat is available 24/7 for paying customers
Email
Email
Email is also available as a support option
Video Tutorials
Video Tutorials
Many video tutorials on the official support website and YouTube
FAQ
FAQ
There are FAQs related to different product features
Features & Functionality
General Features

Squarespace is full of features that enhance the website building process. These include but aren’t limited to customizable templates, multiple content types, password lock on entire websites or specific pages, etc.

Domain management

There are more than 200 TLDs available to register through Squarespace and you automatically get free WHOIS privacy. If a domain is registered through a different platform, simply update the DNS to point at Squarespace. Every domain at Squarespace automatically has an SSL certificate associated with it.

Drag and drop site builder

The Squarespace drag-and-drop builder gives you a lot of control over the entire design process. You can choose from professional-looking templates and customize them to your heart’s content. You can change fonts, colors, and padding, forms, etc.

eCommerce functionality

Squarespace excels at providing eCommerce tools for its customers. These include basic and advanced features such as deep inventory management, selling products and services, selling subscriptions, product image zoom, flexible product variants, order management, and so much more.

Reliability

Squarespace has been providing its services for nearly two decades. During that time, it gained experience when it comes to keeping websites online. It has over 99.9% uptime over a rolling 90-day period. You can check this yourself using its status page. While it offers no guarantee, you can be confident that your site won’t have constant downtime.

Control Panel

Squarespace moves away from the traditional cPanel that so many web hosts use. Instead, it built its own control panel from the ground up. From the dashboard screen, you’re able to access your websites, account settings, additional subscriptions, sort out billing, and more. The dashboard is intuitive and even a beginner can understand how to use it with little or no guidance.

Features
  • Website Builder
  • Shared Hosting
  • Cloud hosting
  • Reseller Hosting
  • Dedicated Hosting
  • VPS Hosting
  • WordPress Hosting
  • Linux Servers
  • Windows servers
  • Unmetered SSD storage
  • Unlimited Transfers
  • Email Access
  • Control Panel
  • Free SSL Certificate
  • Free Backups
  • 1-Click App Installs
  • Free Domain Registration
  • PCI Compliance
  • GIT
  • SSH Access
  • Site Statistics
  • Log Files
Advanced Features
Features
  • File Manager
  • Custom Cron Jobs
  • Raw Access Logs
  • Script Library
  • Customizable Error Pages
Email
Features
  • Autoresponder
  • Cron Jobs
  • Spam Filters
  • Unlimited Mailboxes
Access
Features
  • Hypertext Access
  • Unlimited FTP Accounts
  • Anonymous FTP
Marketing Tools
Features
  • Advertising credits
  • Mailing lists
  • Search engine Submission
Verdict

Squarespace is an accomplished hosting solution that emphasizes simplicity and power for its users. It makes setting up and managing a website simple due to its custom administrative panel. You can manage domain registration and DNS, set up a new website, launch the website and eCommerce store builder, and much more.

Squarespace has a lot going for it but there are also quirks that you’d have to get used to such as no autosave, limited submenu options, and no refund period for monthly subscriptions. If those aren’t a deal-breaker for you then the comprehensive support and wide range of hosting features will serve you well.

Daniel Ndukwu
Author: Daniel Ndukwu
Daniel is a small business owner at large helping his peers navigate the challenges they experience on a day to day basis. His philosophy is simple, if it isn’t broken you can still make it better.

Squarespace User Reviews

D
Daniel P
11-50 employees
Used for: 6-12 months
01 Mar - 2021

Highly recommend this platform!

Squarespace makes it so easy to create and edit a website of your liking. It has a very friendly CMS and there is no coding necessary.

Pros

Can also get a domain name through Squarespace. Just remember it's nice to have both in the same package, however if you lose one, you lose the other.

T
Tim B
No employees
Used for: Less than 6 months
28 Feb - 2021

Great Web Host and Website Builder

I loved the integrations that come with Squarespace. It makes building a website a very involved and robust process. I am very happy I decided on this platform to host my site.

Pros

Generous plans, top features, and easy to buy your own domain.

Cons

Can't switch template once chosen one.

M
Madison R
11-50 employees
Used for: 6-12 months
05 May - 2021

I'm impressed overall

Squarespace has gone beyond my expectations. I got the domain I wanted, the uptime of my site is always spot on, and the add-ons that Squarespace offers are highly useful for any type of individual or business.

Pros

Large free stock image gallery and wonderful ecommerce features