About Wix

Category: Hosting
Wix is a popular web hosting service. It gives you all the tools you need to design a beautiful website and ensure it stays online 24/7. SSL security, custom domains, and 99.9% uptime are all part of the package.

Company: Wix.com

Wix is a web development company creating software that helps small and medium-sized businesses establish an online presence through responsive website builders. The tools provided by Wix enable the seamless integration of SEO and digital marketing applications by average business owners with minimal technical experience. Founded in October 2006, and headquartered in Tel-Aviv, Israel, Wix has grown into a significant player in the global website development landscape. As a major milestone, it went public on the NASDAQ Global Market on November 6, 2006, with an estimated value of over $3.4 billion.

In-Depth Analysis

0 Overall
Price 4.5
Ease Of Use 4.0
Features 5.0
Support 4.5


  • 99.9% uptime
  • Free domain name for the first year
  • Built-in website builder with a drag-and-drop editor
  • Large number of payment integrations


  • Limited control over the hosting environment
  • One of the paid plans still shows Wix ads

Wix Comparisons

Plans & Pricing

Wix has multiple plans that are divided based on features and usage limits. You can get started for free.  The premium plans are available as a monthly or yearly purchase. Every plan comes with the Wix website builder and are divided into website and business plans.

Wix is a fairly priced hosting service – especially when you consider the fact that your site is managed for you. There’s no need to fiddle with cPanel settings to optimize your website.

Connect Domain
Business basic
14-day money back guarantee
Business Unlimited
14-day money back guarantee
Business VIP
14-day money back guarantee

Connect Domain

The entry-level plan costs $4.50/m and allows you to connect a custom domain to Wix Hosting. It also provides 1GB bandwidth, 500MB storage, a free SSL certificate, and round-the-clock support. It still displays Wix ads.


The Combo plan is $8.50/m and builds on the Connect Domain plan. It provides a free domain for a year (when you purchase yearly), it removes Wix ads, 2GB of bandwidth, 3 GB of storage space, and 30 minutes of video uploads.


The Unlimited plan is $12.50/m and increases the limits found in the Combo plan. There is unlimited bandwidth 10GB of storage space, 1 hour of video uploads, the Site Booster App for SEO, and visitor analytics.


VIP is $24.50/m and further increases plan limits. It has unlimited bandwidth, 35GB of storage, 5 hours of video uploads, provides a professional logo through its logo maker, and social media logo files.

Business Basic

Business Basic is the first business plan and costs $17/m. It provides support for recurring payments, customer accounts, and multiple payment processors. It also provides unlimited bandwidth, 20GB of storage, and 5 hours of video content.

Business Unlimited

This plan costs $25/m and starts with everything in the Business Basic plan. It also has unlimited bandwidth, 35GB of storage, and 10 hours of video content.

Business VIP

The largest Wix plan is $35/m, provides 50GB of storage, unlimited video upload hours, gives you access to customized reports, and priority support.

Ease of Use

Wix has done a lot of work to make the platform suitable for people that don’t have a technical background. The hosting has already been configured for users so it’s not necessary for them to go back and try to figure things out or further optimize it. When it comes to the website builder, there are thousands of combinations you can use to get a look you’re happy with. The only drawback here is that a new user may be overwhelmed by the amount of choice available.

Customer Support

Wix provides multiple support options for users. These include a knowledge base area, a community forum, video tutorials, and customer support reps. If you can’t find what you’re looking for through the self-help resources, the support team is responsive and knowledgeable. They’ll be able to solve any major issue in a matter of hours.

Additional customer support:
Community Forum
The Wix forum is hosted in multiple languages and is only available to Wix users. Users help each other with specific use cases and there are chat forum administrators that will step in and answer complex questions.

The Wix blog is updated regularly and focuses on Wix company updates, business and marketing tips, website management insights, and much more.

24/7 Help & Support
24/7 Help & Support
Wix provides 24/7 customer support to all of its customers
Phone Support
Phone Support
Phone support is available from Mon to Thurs 5AM to 5PM (PST)
Email support is available
Video Tutorials
Video Tutorials
Multiple video tutorials available on Wix's site
Detailed knowledgebase is available
Features & Functionality
General Features

Wix has many bells and whistles associated with the platform but at its core is a managed hosting platform. You don’t have to take care of configuration, installing scripts, etc. Everything is handled by the Wix team.

Website builder

Wix has an advanced website builder that can be used for anything from eCommerce websites to design portfolios. It has a large library of integrations and apps, uses a drag-and-drop builder, provides hundreds of templates, and integrates with many payment processors for eCommerce stores.

Automatic SSL

Without a website that has HTTPS, visitors are skeptical. Internet browsers like Google Chrome go as far as warning them that the site isn’t secure. Wix hosting provides all users with a free SSL so their websites and transactions are secure.

Custom domain and professional email

Wix allows you to purchase or direct a custom domain to your hosting and build a website on it. This lends credibility to your brand whether it’s a personal blog or an eCommerce store. It also allows customers to get multiple emails attached to their domain which provides an extra level of professionalism.


Wix supports millions of websites around the globe and it boasts of a 99.9% uptime record. It employs extensive testing to ensure hackers aren’t able to exploit vulnerabilities in the code or any configurations. It’s also been hardened against DDoS attacks. All things considered, it’s one of the more reliable web hosts available.

Control Panel

Wix doesn’t have a true control panel where you can install scripts. Instead, everything is configured for you and you can make minor changes such as adding a favicon, setting permissions, updating email boxes, and a few other options. It’s also the route used to access the front end of your website for editing the design.

  • Website Builder
  • Shared Hosting
  • Cloud hosting
  • Reseller Hosting
  • Dedicated Hosting
  • VPS Hosting
  • WordPress Hosting
  • Linux Servers
  • Windows servers
  • Unmetered SSD storage
  • Unlimited Transfers
  • Email Access
  • Control Panel
  • Free SSL Certificate
  • Free Backups
  • 1-Click App Installs
  • Free Domain Registration
  • PCI Compliance
  • GIT
  • SSH Access
  • Site Statistics
  • Log Files
Advanced Features
  • File Manager
  • Custom Cron Jobs
  • Raw Access Logs
  • Script Library
  • Customizable Error Pages
  • Autoresponder
  • Cron Jobs
  • Spam Filters
  • Unlimited Mailboxes
  • Hypertext Access
  • Unlimited FTP Accounts
  • Anonymous FTP
Marketing Tools
  • Advertising credits
  • Mailing lists
  • Search engine Submission

Wix is a popular web hosting service that has been around since 2006. It has an emphasis on creating an easy website-building experience. Because of that, it strips away many of the cPanel features that you may find with other website hosts. For millions of users, this isn’t a problem.

It provides 99.9% uptime, a free SSL certificate, a custom domain for a year, unlimited bandwidth on many plans, and a powerful website builder. The customer support team is available 24/7 and is knowledgeable about the platform so you’ll always have help if you need it. It does limit your ability to control your hosting but the trade-off is worth it because of the easy experience and range of features.

Daniel Ndukwu
Author: Daniel Ndukwu
Daniel is a small business owner at large helping his peers navigate the challenges they experience on a day to day basis. His philosophy is simple, if it isn’t broken you can still make it better.

Wix User Reviews

Shoshana Y
02-10 employees
Used for: 1-2 years
01 May - 2021

Great platform to host your dream site

I liked the simplicity of using Wix. It has me covered for all my hosting and website building needs.


Can create fully functional and aesthetically pleasing site with little to no technical background in the arts or web developing.


So far, only pros for me!

Kyle S
11-50 employees
Used for: 6-12 months
15 Mar - 2021

Pretty happy so far

Thanks to Wix, I had my site up and running in less than a week. It was easy to upload our content and to transfer our domain name.


Already selling online with the site. It's a smooth process.


Personally I had issues linking my website to my facebook...hopefully the integration between social media and websites becomes more streamlined

Mikey O
No employees
Used for: Less than 6 months
07 Apr - 2021

Powerful Interface

I love that for the first year my domain name is free. This in addition to all the other free features is a huge help when starting a business from scratch.


Super quick set up and initial process to get your site live.


Wish there were more options for uploading photos and the designs of those and they're displayed.

Talia S
51-200 employees
Used for: 1-2 years
20 Mar - 2021

My review on Wix

Overall, I'm satisfied with the service. However, something could improve on Wix's end.


I love the look of the many templates. Great for a wide range of businesses. I run a few shops so being able to use the same platform to host, run, and build my online stores sites was a huge asset.


Editor can get quite slow at times and struggled attaching my domain. Customer support could also be improved. Took me a while to get a hold of someone.

Austin J
11-50 employees
Used for: 1-2 years
03 May - 2021

Excellent Hosting Solution

My business staff has been pleased with Wix's platform for hosting and creating a website. Our online goods store is looking great, running smoothly, and its easy to update.


Amazing selection of payment options, the editor is enjoyable to use, and I feel calm knowing that my site is in good hands with Wix. Their support team and safety measures is highly reliable.